Hello Stephanie and welcome to WAMUG, Being a new member of WAMUG you have probably not read all our discussions on having a ‘Good Backup System' in place. Never rely on just Time Machine, or any one form of backup. Have a Backup Strategy which involves ‘three parts’, Archives, ‘bootable’ backups, and keeping ‘off Site’ backups. If you wish at any time to have a copy of ‘My Backup Strategy’, I can email it to you ‘offlist’.
Now, onto your dilemma: I’m sorry that your TC has died, but eventually they do, and the first model sooner than later models. But I would certainly recommend purchasing one of the latest 2TB or 3TB TC. My current Time Capsule is the Model before the current, a 1TB Dual-Band Gigabit Ethernet, Dec.2009 still going excellently well, ( but, I am ’thinking’ of purchasing a new 2 or 3TB TC in the near future). A) > Can I retrieve our data from the TC? “If” the Internal Drive is OK, yes you can retrieve your data from TC. 1) First you need to crack it open - Cracking Open the Time Capsule | Applefritter - this is a decent guide. 2) Get some sort of SATA drive docking solution. One with the firewire interface NewerTech® - Voyager Q “Quad Interface” FireWire® 800/400/USB 2.0/eSATA - SATA I/II Hard Drive Docking Solution 3) Mount your drive in the drive dock and you'll notice that you still can't access your data due to lack of privileges. 4) Enable root user access on your Mac. The process is different between Leopard and Snow Leopard. In Leopard, all you need to do is go into Directory Utility which is located in the Utilities Folder. In Snow Leopard, you have to enable it via, System Preferences/Accounts/Login Options/Network Account Server:Join then you can Open Directory Utility. Make sure you unlock Directory Utility and click Edit to Enable Root User. 5) Log out and log back in as root (with whatever password you nominated). You should now have access to your Time Capsule's data. 6) It's probably not a bad idea to disable your root user access once all this is done too. B) > Is the TC repairable? Possibly, but would the cost be worth it? If it was me, I would get my data off the TC (if possible) and purchase a new 3TB or 2TB TC) There is a guy in Sydney that has repaired TCs. I did have an address somewhere, but unable to locate it at the moment ... (ok Daniel, we all know my filing system on my MBP is not good … my Backup Strategy is though ;-)! <http://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modems/apple-time-capsule-repair/repair-type3> <http://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modems/apple-time-capsule-repair> C) > Would I be insane to consider buying another TC? > Is the current generation of TC sorted, or is the previous fault an > inherent design issue? I think I’ve already answered this query. The current generation of Time Capsule are improved. They do have more ‘room to breath’. The Time Capsules also include a Gigabit Ethernet WAN port and three Gigabit Ethernet LAN ports, as well as a USB port for connecting a printer or external drive. The Time Capsules are MUCH more than just a Time Machine backup drive … The new Time Capsules still use the 802.11n Wi-Fi networking standard, with dual-band operation available for 802.11b/g devices like the iPhone and iPod touch. My iPad connects to 5GHz. <http://www.apple.com/au/timecapsule/> Contact Daniel Kerr of MacWizardry for a price on a new TC … I will be soon ;-) D) > Am I better off to buy a different external hard-drive system? You do need to put in place a much better "Backup Plan", a good Backup Strategy, that will not let you get into this position again. At least cut down the chances of loosing all your Data. Best of luck. Cheers, Ronni 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.6.8 Snow Leopard OS X 10.7 Lion Windows 7 Ultimate (under sufferance) On 18/09/2011, at 12:03 PM, stephanie dowden wrote: > OK... my dilemma is as follows - I Spoke to Apple directly. Apparently > i am 'outside' warranty/replacement period for the TC by a few > weeks... they have offered a small discount for purchasing a new > product, but nothing else. The apple-shop I purchased it from was even > less helpful... (but i only spoke to a low level sale assistant as the > manager was not in) > > While the TC worked it was amazing - it 'rescued' data on a number of > occasions, we networked and backed up from all our home laptops/PCs > and it was simple, easy to use and very reassuring... > > What I am not clear about now is: > Can I retrieve our data from the TC? > Is the TC repairable? > Would I be insane to consider buying another TC? > Is the current generation of TC sorted, or is the previous fault an > inherent design issue? > Am I better off to buy a different external hard-drive system? > > Help! > > Stephanie > > > > On Fri, Sep 16, 2011 at 9:23 AM, Stephen Wonfor <wonf...@wonfuji.com> wrote: >> Apple direct via phone... >> >> Stephen >> >> --- >> >> "Don't let yesterday take up too much of today" - Will Rogers >> >> >> On Sep 15, 2011, at 4:26 PM, stephanie dowden wrote: >> >>> So. did you liaise with the place you purchased it from or another apple >>> dealer? >>> >>> >>> On Thu, Sep 15, 2011 at 10:15 PM, Stephen Wonfor <wonf...@wonfuji.com> >>> wrote: >>>> Stephanie >>>> >>>> Mine failed a year or so ago. But it's serial fell within the "we'll >>>> replace it range". More here...http://timecapsuledead.org/ >>>> >>>> Stephen >>>> >>>> --- >>>> >>>> "In theory, there is no difference between theory and practice. But, in >>>> practice, there is." --- Jan L.A. van de Snepscheut >>>> >>>> On Sep 15, 2011, at 7:17 AM, stephanie dowden wrote: >>>> >>>>> Hi, >>>>> >>>>> My Time Capsule (purchased Aug 2008) has suddenly stopped working >>>>> tonight after 3 years of trouble free use. I've tried resetting etc >>>>> per instructions with no luck. After hunting on the web I am depressed >>>>> to find out that this may be an inherant fault with the TM. >>>>> >>>>> So... is there anything else I can do to determine if it's >>>>> recoverable? Is it repairable? Does anyone know what Apple is doing >>>>> with this problem? Lots of conflicting info on the web... >>>>> (I purchased the TM in Canberra at ANU Mac shop, so obviously need to >>>>> speak to a local mac person rather than back to the seller or should I >>>>> try the ANU people?) >>>>> >>>>> Idea, advice, suggestions welcomed, >>>>> >>>>> Stephanie -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
