Thanks Glenn. What I'm not sure about is whether I have 'extensive' functional requirements or not. I guess extensive isa relative term. I think so though, at least in the longer term.
When you say 'hefty', do you mean as in terms of user friendliness? As in a layman like me picking it up and running with it? I suspect my understanding of CMS vs CRM is vague, and ideally what I need is ask an unbiased somebody question 1 ... "This is what I need to do ... what type of software do I need?", and then question 2 "This is the type of software I need to engage .. what's on the market and what's my best choice?". And then think about whether I can do the rest myself on a tight time budget, or get a 3rd party involved who specialises in it. Finding people who are (i) technically excellent in the space you need them and (ii) trustworthy is a challenge in itself. Will keep reading! Cheers, Steven On 19/11/2011, at 2:22 PM, Glenn Nicholas wrote: > Steven, > > There are a lot of options in this area. If you have extensive functional > requirements, then Sugar CRM might be good for you, but perhaps check out > cloud based services such as Highrise first, as Sugar CRM is a pretty hefty > tool. > > You've mentioned CMS and CRM in the same sentence. If you are thinking of > integrating CRM with a CMS, this article looks at CRM from a WordPress > orientation: http://om4.com.au/client/wordpress-crm/ > > WordPress is an open source CMS. Very popular. 22 out of every 100 new > active domains in the US are launched using WordPress, and it now accounts > for over 55% of all websites that have a CMS. > > Happy researching. > > Glenn Nicholas > OM4 :: > > > On 19 November 2011 11:54, Steven Knowles <emai...@knowles.net.au> wrote: > >> I need to make a decision on what software development route to go down, >> and leaning towards an open source CRM / CMS Mac compatible solution, with >> a big question mark over whether I even know what I'm talking about when I >> say that. >> >> Sugar CRM has been mentioned, but I don't know whether such a beast will >> do all that I ultimately need it to do. >> >> Is there anybody out there across this space, who wouldn't mind me calling >> them for a high level chat? >> >> Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
