Thanks Justin. I have to listen to you because it was you who originally suggested Saasu for an accounting solution, which I do now use and am reasonably happy with it.
I think my needs probably go beyond the business catalyst you refer to, at least based on what I can read about it, but the Software Selection & Implementation service could be of interest. Should I just fill in the Contact Us form? Checked out CapsuleCRM, thank you ... leaning towards open source if CRM is indeed what I need. Cheers, Steven On 19/11/2011, at 3:46 PM, Justin Davies wrote: > Steven, if you are looking for the open source tools, then wordpress is > excellent. In my view, having done it, it is better to get someone else to > take care of the hosting etc and Glenn is the best guy to talk to in Perth on > that. > > Another option is business catalyst which you can get a free trial of (I > resell this product so excuse the plug - but I do think it is very good) > http://emergination.com.au/online > > It does have a light CRM in it as well. So if someone fills in a form, it > goes straight into the crm. You might find this one product does the trick. > > For CRM i really like CapsuleCRM which is free for two users and can plug > into google contacts. I use this for business development for a client. > > Hope that helps > > Best regards > > Justin Davies > > > On 19/11/2011, at 1:07 PM, Steven Knowles wrote: > >> Thanks Glenn. >> >> What I'm not sure about is whether I have 'extensive' functional >> requirements or not. I guess extensive isa relative term. I think so though, >> at least in the longer term. >> >> When you say 'hefty', do you mean as in terms of user friendliness? As in a >> layman like me picking it up and running with it? >> >> I suspect my understanding of CMS vs CRM is vague, and ideally what I need >> is ask an unbiased somebody question 1 ... "This is what I need to do ... >> what type of software do I need?", and then question 2 "This is the type of >> software I need to engage .. what's on the market and what's my best >> choice?". And then think about whether I can do the rest myself on a tight >> time budget, or get a 3rd party involved who specialises in it. Finding >> people who are (i) technically excellent in the space you need them and (ii) >> trustworthy is a challenge in itself. >> >> Will keep reading! >> >> Cheers, Steven >> >> On 19/11/2011, at 2:22 PM, Glenn Nicholas wrote: >> >>> Steven, >>> >>> There are a lot of options in this area. If you have extensive functional >>> requirements, then Sugar CRM might be good for you, but perhaps check out >>> cloud based services such as Highrise first, as Sugar CRM is a pretty hefty >>> tool. >>> >>> You've mentioned CMS and CRM in the same sentence. If you are thinking of >>> integrating CRM with a CMS, this article looks at CRM from a WordPress >>> orientation: http://om4.com.au/client/wordpress-crm/ >>> >>> WordPress is an open source CMS. Very popular. 22 out of every 100 new >>> active domains in the US are launched using WordPress, and it now accounts >>> for over 55% of all websites that have a CMS. >>> >>> Happy researching. >>> >>> Glenn Nicholas >>> OM4 :: >>> >>> >>> On 19 November 2011 11:54, Steven Knowles <emai...@knowles.net.au> wrote: >>> >>>> I need to make a decision on what software development route to go down, >>>> and leaning towards an open source CRM / CMS Mac compatible solution, with >>>> a big question mark over whether I even know what I'm talking about when I >>>> say that. >>>> >>>> Sugar CRM has been mentioned, but I don't know whether such a beast will >>>> do all that I ultimately need it to do. >>>> >>>> Is there anybody out there across this space, who wouldn't mind me calling >>>> them for a high level chat? >>>> >>>> Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
