Hi Stuart, If you have all the settings that I suggested previously in Safari. Check you also have unselected 'Block Pop-Up Windows' under the Safari Menu. 1. Open Safari 2. Click on the Safari Menu 3. Uncheck 'Block Pop-Up Windows'
Cheers, Ronni Sent from Ronni's iPad On 12/04/2012, at 7:13 PM, Stuart Breden <bred...@highway1.biz> wrote: > Ronni, I've done exactly what you suggested. At work I still only got the > error message (Snow Leopard), at home nothing (Lion). > > What now? > > Stuart Breden > PO Box 132 > Kalamunda WA 6926 > Ph: (08) 9257 1577 > Mbl: 0417 053 266 > > Please consider the environment before printing this email > > > > > On 10/04/2012, at 8:02 PM, Ronda Brown wrote: > >> Hi Stuart, >> >> Why your message has not shown on WAMUG Mailing list and is not showing in >> WAMUG Mailing list is because it is an attachment. >> WAMUG Mailing list does not allow attachments, only plain text emails. >> >> The ANZ online Statements are in PDF format the same as all the banks and >> the settings are the same as most banks. >> >> I’ve typed the error message from the attachment you sent me, it reads: >> >> /quote: >> Why your statement is unavailable: >> >> To access your ANZ online statements you need to have your browser cookies >> enabled. >> You'll also need to be logged into ANZ Internet Banking before you can >> access your online statements. >> >> What you need to do: >> >> Make sure that your browser cookies are enabled, if you're not sure how you >> can find out more >> Log into ANZ Internet Banking by going to www.anz.com, then to access your >> online statements go to Accounts and View Online Statements. >> /End Quote: >> >> Using Safari to access your ANZ online statements, you need to: >> >> Step 1 - Check the security settings: >> >> a) Select "Safari" from the menu bar and then select "Preferences" from the >> menu. >> b) From the new window, select "Security" from the icons along the top and >> then check that the following options are ticked: >> Enable Java >> Enable JavaScript >> Ensure the "Block pop-up windows" box is left unchecked. >> Click the red close window button in the top left corner. >> >> Step 2 - Enable cookies for ANZ >> >> a) Select "Safari" from the menu bar and then select "Preferences" from the >> menu. >> b) From the new window, select "Privacy" from the icons along the top and >> then check that the following options are ticked: >> In the "Block cookies" section, if "Always" is selected, change it to "From >> third parties and advertisers". If "Never" is selected, you can leave it the >> way it is. >> Click the red "close window" button in the top left corner. >> >> Step 3 - Clear the cache >> >> a) Select "Safari" from the menu bar and then select "Empty cache" from the >> drop down menu. >> b) When the confirmation window appears, click "Empty" to clear the browser >> cache >> >> Step 4 - Apply all changes >> >> To enable these changes, close and restart your browser. >> Once you have re-opened the browser, your Safari settings should be >> compatible with ANZ Internet Banking and allow you to log on. >> >> This is all fairly standard for accessing online bank statements. >> >> Cheers, >> Ronni >> >> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" >> 2.3GHz / 8GB / 750GB @ 7200rpm HD >> >> OS X 10.7.3 Lion >> Windows 7 Ultimate (under sufferance) >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> On 10/04/2012, at 6:27 PM, Stuart Breden wrote: >> >>> Here is the WAMUG message, Ronni with the error message at the bottom. >>> >>> Stuart Breden >>> PO Box 132 >>> Kalamunda WA 6926 >>> Ph: (08) 9257 1577 >>> Mbl: 0417 053 266 >>> >>> Please consider the environment before printing this email >>> >>> Begin forwarded message: >>> >>>> From: Stuart Breden <bred...@highway1.biz> >>>> Subject: eStatements >>>> Date: 9 April 2012 5:08:58 PM AWST >>>> To: WAMUG Mailing List <wamug@wamug.org.au> >>>> >>>> Out of the blue I was unable to open the eStatements on both my business >>>> and personal ANZ Internet Banking accounts. >>>> >>>> This is the error message I got. >>>> >>>> I followed the instructions but no luck. >>>> >>>> Suggestions? >>>> >>>> Stuart Breden >>>> PO Box 132 >>>> Kalamunda WA 6926 >>>> Ph: (08) 9257 1577 >>>> Mbl: 0417 053 266 >>>> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
