Hi Curtis, I have had the same problem since upgrading to the MYOB 9.6 - I have over the past few years had to call in to re-register and I am still using Leopard, so I doubt if it has anything to do with the fact you are using Lion. It would appear, as you say, a problem of their making. Cheers Jewels
On 01/05/2012, at 2:21 PM, Curtis Peter wrote: > Hi > Being a MYOB user since the early 80's, I was dismayed the other > week to find a problem with the internet re-registering of the > program. Every so often (about 4 months I think) the program needs > to contact head office via the internet to prove that it's legal, or > alternatively I believe you can telephone to do it. > I was doing my bit with the accounts of a social/service club when > the program decided that the re-registration was not approved, and I > had to phone MYOB to sort things out. This was (at the time) > impossible, let alone inconvenient, even later having to track down > receipts, code numbers etc. when not expecting to have to do so > again. Then going through the process of telephoning MYOB, going > through many and various voice prompts and finally waiting to talk > to a real person. > He did fix the problem immediately with full apologies, something to > do with the introduction of Lion he said, and would probably happen > once more in four months time (I think) > I know it's not the fault of the person on the line, but he is my > only contact! I told him that I wasn't satisfied with the situation. > If they had a problem with the re-registration then it was their > problem, not mine, and should have made it open slather to all in > sundry until they fixed their problem. Not inconvenience every one > their own customers. I told him that by the time I next had to > register via telephone call I would probably have transferred my > accounting program. > As it was, I was already playing around with another accounting > program and I am now in full change mode. > The fact that for reasons beyond your own control, you can lose > access to a program that you have purchased, let alone the data you > have produced, is just not good enough. > I will make sure that any other programs I buy will NOT be > continuing registration ones. > Regards > Peter > p.s. I always buy the programs that I use! But having had my fingers > burnt on a few occasions, like to trial first. Any program I look at > has this facility available. > > That's my rant anyway! > > On 01/05/2012, at 6:04 AM, F.W. Hänel wrote: > >> Hi Alex, >> >> That's interesting. >> Perhaps I should suggest to the accountant to obtain that >> Partner edition V11. >> >> Thanks for you info. >> >> Cheers, Walter >> On 01/05/2012, at 12:49 , Alex wrote: >> >>> Hi Walter >>> >>> The latest version of AccountEdge, v11, is not compatible with any >>> Windows version of MYOB AccountRight. The cross platform >>> compatibility ended with AE v9.x / AR v19.x. >>> >>> However, MYOB have provided a Windows programme, AccountEdge Partner >>> Edition v11, for their partners, ie accountants & consultants, which >>> allows them to access their clients' Mac data files if they do not >>> have a Mac themselves. >>> >>> Cheers, Alex >>> >>> Alex Novakovic - Best Computer Accounting >>> ABN 94 236 592 472 >>> MYOB Certified Consultant >>> BAS Agent # 84864005 >>> Mobile: 0439 388 669 >>> >>> On 30/04/2012, at 9:51 PM, Julie Bedford wrote: >>> >>>> Hi Walter >>>> >>>> Definitely worth the initial outlay - in that way you are >>>> compatible >>>> to all. >>>> >>>> Cheers >>>> Jewels >>>> >>>> On 30/04/2012, at 9:40 PM, F.W. Hänel wrote: >>>> >>>>> Hi Julie, >>>>> >>>>> Thanks for your input. Maybe I should upgrade to a newer version, >>>>> >>>>> Cheers, >>>>> >>>>> Walter >>>>> On 28/04/2012, at 11:03 , Julie Bedford wrote: >>>>> >>>>>> Hi Walter, >>>>>> >>>>>> Not sure if I can be of any use, but I use MYOB 9.6 for Mac and >>>>>> when I >>>>>> pass on to the accountant who uses PC, >>>>>> I give him a copy of the zipped version.. The accountant always >>>>>> uses >>>>>> the up to date copy of MYOB for PC and >>>>>> has no hassles opening, changing and then returning to me in the >>>>>> zipped format. I then open it which includes >>>>>> the changes he may have made and I just carry on as usual. >>>>>> >>>>>> If someone gives me say MYOB PC Version 17 and I open it in my >>>>>> latest >>>>>> MYOB 9.6, it will update the file to the 9.6 >>>>>> version and when I return it to them, they won't be able to >>>>>> open it >>>>>> as >>>>>> they have an old version 17 of MYOB and not >>>>>> the latest. >>>>>> >>>>>> I was told that Mac MYOB 9 will open PC Version 19 without >>>>>> updating, >>>>>> (as this is the latest version on both Mac & PC) >>>>>> Mac Vers 8 will open PC Version 18 without updating and so on. >>>>>> So >>>>>> in >>>>>> other words, if you give the accountant MYOB >>>>>> Version 7, ask him to work on it with his version PC 17. >>>>>> >>>>>> I don't have any problems with the few accountants (from >>>>>> different >>>>>> companies) I work with. >>>>>> >>>>>> I hope that all makes sense ? >>>>>> >>>>>> Jewels >>>>>> >>>>>> On 28/04/2012, at 8:51 PM, F.W. Hänel wrote: >>>>>> >>>>>>> Hi Darrel, Bob and Stuart, >>>>>>> >>>>>>> Thanks for your suggestions. >>>>>>> Maybe I should talk to MYOB and hopefully they will still >>>>>>> support >>>>>>> AccountEdge V7. >>>>>>> >>>>>>> Thanks again, >>>>>>> >>>>>>> Walter >>>>>>> On 25/04/2012, at 6:29 , Stuart Breden wrote: >>>>>>> >>>>>>>> Bob, depends which version is at both ends. >>>>>>>> >>>>>>>> Not with latest version. All on the web site. >>>>>>>> >>>>>>>> Stuart Breden >>>>>>>> PO Box 132 >>>>>>>> Kalamunda WA 6926 >>>>>>>> Ph: (08) 9257 1577 >>>>>>>> Mbl: 0417 053 266 >>>>>>>> >>>>>>>> Please consider the environment before printing this email >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On 25/04/2012, at 6:08 PM, Robert Noll wrote: >>>>>>>> >>>>>>>>> Dear Walter, >>>>>>>>> >>>>>>>>> My accountant told me I had to have Windows for MYOB so I >>>>>>>>> ran it >>>>>>>>> on >>>>>>>>> Windows XP using Parallels Desktop. >>>>>>>>> >>>>>>>>> I now understand that if you send your accountant the data off >>>>>>>>> your >>>>>>>>> Mac it should be read by their copy of MYOB. >>>>>>>>> >>>>>>>>> Kind regards, Bob >>>>>>>>> >>>>>>>>> On 24/04/2012, at 3:32 PM, F.W. Hänel wrote: >>>>>>>>> >>>>>>>>>> Hi all, >>>>>>>>>> >>>>>>>>>> Can a MYOB datafile (Account Edge version 7) created on >>>>>>>>>> 10.4.11 >>>>>>>>>> be >>>>>>>>>> easily converted >>>>>>>>>> to Windows so the accountant can work with it ? (only once at >>>>>>>>>> the >>>>>>>>>> end of fin/year). >>>>>>>>>> >>>>>>>>>> Thanks, >>>>>>>>>> >>>>>>>>>> Walter >>> >>> >>> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >>> > >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >> > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug > > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
