Hi Rosemary,
Thanks for your detailed reply, helps a lot in solving problems to give as much
detail as possible.
First thing I want you to do is STOP Spotlight from Indexing Time Machine
Backup Volumes & External Drives.
Please read my reply below fully.
> 13) failed full message below Says Event store UUIDs don't match for
> volume, spotlight problem
This is not an error message. This simply indicates that what's on your
internal HD may not match the hidden "File System Event Database" that OSX
keeps on each disk, and TM normally uses to see what's been changed since the
last backup and needs to be copied. Since it is "untrustable," TM must examine
every directory (folder) on your system, and compare it to your backups,
instead. This is, of course, a lengthy procedure.
NOTE: This is usually caused by an improper shutdown, but can be the result of
other things, too. And once it occurs, the whole process must be repeated for
each unsuccessful backup attempt until one completes normally.
So, if at all possible, let it run.
What I want you to do first though is:
1. First, exclude your TM disk/partition from any anti-virus scanning.
2. Exclude Time Machine from Spotlight, via System Preferences > Spotlight >
Privacy.
Instructions How To: Stop Spotlight from Indexing Time Machine Backup Volumes &
External Drives:
The default behaviour for Spotlight is to start indexing any drive as soon as
it’s connected to a Mac, a task that can take a very long time with larger
volumes. The problem is that for larger external backup drives and Time Machine
volumes, you don’t necessarily want it indexed by Spotlight. This is
particularly true if the drive gets used on multiple machines, where indexing
on each Mac isn’t necessary.
The solution is simple enough, the same method used to exclude something from
Spotlight can also be used to stop Spotlight from indexing a Time Machine drive
or other external volume:
1. Connect the volume you want excluded to the Mac, even if Spotlight is
currently indexing
2. Launch “System Preferences” and click on “Spotlight” followed by the
‘Privacy’ tab
3. Drag the drives icon into the Privacy window
Even if the drive is currently being indexed by Spotlight, this will cease the
indexing process and prevent the drive from being reindexed again on that Mac.
You’ll have to redo this process on each Mac that the drive is connected to.
If a drive is removed from the privacy list, it will automatically start a
rebuild of the Spotlight index for that volume, however.
If that doesn't help, note the time one of these backups starts, then use the
Console app (in your Applications/Utilities folder) to see if there are other
messages indicating a conflict with your backups.
When it starts, click Show Log List in the toolbar, then navigate in the
sidebar that opens up to your system.log and select it. Navigate to the
Starting standard backup message that you noted above, then see what follows
that might indicate some sort of error, failure, termination, exit, etc. (many
of the messages there are info for developers, etc.). If in doubt post (a
reasonable amount of) the log here.
If you haven't had a problem since excluding it from Spotlight, that was likely
the problem.
Just why it conflicts with TM so badly for a few users, but not most of us, is
a mystery.
Since you had to force power-off, yes, you'll get the UUID problem and TM will
do a deep traversal.
There's no way around that: it's the only way TM can be sure that all the
changes made since your last backup will be saved this time.
It will take a long time to do the first backup after not being able to backup
for so long.
Post back how you get on please.
Cheers,
Ronni
On 30/06/2012, at 11:48 AM, Rosemary Spark wrote:
> Rhonda,
> Well, we're halfway there! After various steps, I've managed to get my
> husband's computer backing up to the Time Capsule.
>
> 1) Red "i" message..no only that and asking for password
> Tried the NetworkInterfaces.plist removal as was afraid of losing wireless
> 2) Turned everything, and on again.
> 3) No wireless ... which I was afraid of because that was that was the only
> it of the Time Capsule that was working
> 4) Airport Utility now allowed me to see message..said the ethernet cord
> not plugged in etc...obviously was
> 5) Repeated steps of re-cycling
> 7) My husband's computer could see Time Capsule
> 6) My husband's computer decided to start backing up!! ... and completed!!
> 7) I tried backing up mine
> 8) stuck on preparing
> 9) Tried verifying Backup (in menu in Lion)
> 10) "verifying" forever
> 11) Downloaded Time Machine Dashboard
> 12) Finally after verifying stuck on "preparing" forever began backing
> up... 13) failed full message below Says Event store UUIDs don't match for
> volume, spotlight problem, and it also It looks like it doesn't like
> something else in my Colorpicker Library
> 14) Trying again message stuck on Waiting for index to be ready (101)
>
> This is the full fail message from Time Machine Buddy Dashboard widget.
> ________________________
>
> Starting standard backup
> Network destination already mounted at: /Volumes/Data
> QUICKCHECK ONLY; FILESYSTEM CLEAN
> Disk image /Volumes/Data/MyTimeCapsule.sparsebundle mounted at:
> /Volumes/Time Machine Backups
> Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
> Event store UUIDs don't match for volume: Macintosh HD
> Deep event scan at path:/ reason:must scan subdirs|new event db|
> Finished scan
> 63.86 GB required (including padding), 208.43 GB available
> Copied 0 bytes of 51.4 GB, 0 of 469077 items
> Copied 3.7 GB of 51.4 GB, 43618 of 469077 items
> Copied 7.5 GB of 51.4 GB, 102650 of 469077 items
> Copied 10.7 GB of 51.4 GB, 189544 of 469077 items
> Copied 13.1 GB of 51.4 GB, 263919 of 469077 items
> Bulk setting Spotlight attributes failed.
> Copied 15.5 GB of 51.4 GB, 306154 of 469077 items
> Bulk setting Spotlight attributes failed.
> Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256
> "The file “objects.nib” couldn’t be opened." UserInfo=0x7fd4130489a0
> {NSURL=/Volumes/Time Machine
> Backups/Backups.backupdb/MyComputer/2011-11-15-113325/Macintosh
> HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/ar.lproj/NSColorPickerWheel.nib/objects.nib,
> NSFilePath=/Volumes/Time Machine
> Backups/Backups.backupdb/Dropbear/2011-11-15-113325/Macintosh
> HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/ar.lproj/NSColorPickerWheel.nib/objects.nib,
> NSUnderlyingError=0x7fd4128649e0 "The operation couldn’t be completed. Not
> a directory"}
> Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256
> "The file “objects.nib” couldn’t be opened." UserInfo=0x7fd412d47b40
> {NSURL=/Volumes/Time Machine
> Backups/Backups.backupdb/MyComputer/2011-11-15-113325/Macintosh
> HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/hu.lproj/NSColorPickerWheel.nib/objects.nib,
> NSFilePath=/Volumes/Time Machine
> Backups/Backups.backupdb/Dropbear/2011-11-15-113325/Macintosh
> HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/hu.lproj/NSColorPickerWheel.nib/objects.nib,
> NSUnderlyingError=0x7fd412b782a0 "The operation couldn’t be completed. Not
> a directory"}
> Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256
> "The file “objects.nib” couldn’t be opened." UserInfo=0x7fd4130398e0
> {NSURL=/Volumes/Time Machine
> Backups/Backups.backupdb/MyComputer/2011-11-15-113325/Macintosh
> HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/ko.lproj/NSColorPickerWheel.nib/objects.nib,
> NSFilePath=/Volumes/Time Machine
> Backups/Backups.backupdb/Dropbear/2011-11-15-11
>
> Cheers
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com
>
>
>
> On 28 June 2012 13:21, Ronda Brown <ro...@mac.com> wrote:
>
>> Hi Rosemary,
>>
>>>>> "An unexpected error occurred
>>>>> error code -6584", when I tied a Backup Now which just seems to mean
>>>>> there's no connection..
>>
>>
>> (error code -6584) unfortunately won't tell you much that you do not
>> already know....the connection attempt failed.
>> That was the "unexpected error".
>>
>> You may have already done this...but your post did not indicate whether
>> you had.
>> So first thing to do (if you have not) is:
>>
>> A) Complete power cycle of the entire network....
>>
>> 1. Power everything down in any order you want
>> 2. Wait a minute
>> 3. Start the modem first, and let it run a minute or two
>> 4. Router (Time Capsule) next the same way
>> 5. Continue starting devices one at a time about a minute apart
>>
>> Did you completely reset the connection path in Time Machine Preferences
>> to "point" your Mac at the Time Capsule disk?
>> If not:
>> 1. Click the Time Machine "clock" icon at the top of the Mac's screen
>> 2. Click Open Time Machine Preferences
>> 3. Click Select Disk
>> 4. Click your Time Capsule to highlight it
>> 5. Click Use Backup Disk
>> -----
>>> Disk not configured
>>
>> Is that the complete message or is it:
>> Red "i" message: "Time Machine could not be configured. The built-in
>> network interface could not be found"?
>>
>> 1. From the Finder's Go menu go to this location:
>> /Library/Preferences/SystemConfiguration/
>>
>> 2. Copy the file "NetworkInterfaces.plist" to the desktop (to make a
>> precautionary backup).
>>
>> 3. Delete the file "NetworkInterfaces.plist". Enter administrator name
>> and password if prompted.
>>
>> 4. Restart your Mac.
>>
>> 5. Once restarted, reconfigure your Network and Time Machine preference
>> panes in System Preferences.
>>
>> 6. Check that your Network is working ok and you are online.
>>
>> 7. See if you can select your TM backup disk and do a backup.
>>
>>
>> Cheers,
>> Ronni
>>
>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
>> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>>
>> OS X 10.7.4 Lion
>> Windows 7 Ultimate (under sufferance)
>>
>>
>>
>> On 28/06/2012, at 12:28 PM, Rosemary Spark wrote:
>>
>>> Ronda,
>>> I couldn't follow the instructions on the previous emails because the
>>> situation is very different.
>>> Now in the top bar, it says
>>> Disk not configured
>>> Then in the select disk , the time machine appears "Data on mynameforTC"
>>> When I select the item use back disk, it asks for password, and then just
>>> hangs on connecting. the password is correct, in Keychain. Finally just
>>> comes back to the password box.
>>> At the same time the item for the TC in Finder, just has connecting, then
>>> connection failed.
>>> If I try connection in Finder
>>> I get
>>> Message
>>> Check the server name or IP address, and try again.
>>> I tried using Airport 6.1
>>> It sees the Time Machine/Time Capsule, asks for a password and just sits
>>> there with a red 1 alongside, getting configuration forever. It's not
>>> the password, because when I put in an incorrect one on purpose, it sits
>>> there,
>>> when I put in the correct one it disappears and keeps getting
>>> configuration.
>>> I downloaded the earlier version of the software, 5.6 but it says it's
>>> looking for firmware, accepts the password, but keeps searching for
>> latest
>>> firmware 7.6.1 which it also can't find.
>>> If I miss that step, it also gets stuck at getting configuration
>>> forever whether
>>> I use manual or next
>>> No sign of it in Disk Utilty.
>>>
>>> Rosemary.
>>>
>>> Macbook Pro 13-inch, Mid 2009 2.53 GHz Intel Core 2 Duo , Mac OSX 10.7.4
>>> On Wednesday, 27 June 2012, Ronda Brown wrote:
>>>
>>>> Hi Rosemary,
>>>>
>>>> You had a problem with Time Machine that I sorted for you back in Nov
>> 2011
>>>> Read through all the emails at the link below.
>>>> I have to go to a client now for a couple of hours, but should be able
>> to
>>>> assist if required later this morning.
>>>>
>>>> time capsule problem can't backup
>>>> Rosemary Spark
>>>> Tue, 08 Nov 2011 23:56:16 -0800
>>>>
>>>> <http://www.mail-archive.com/wamug@wamug.org.au/msg66937.html>
>>>>
>>>> Cheers,
>>>> Ronni
>>>>
>>>> Sent from Ronni's iPad
>>>>
>>>> On 26/06/2012, at 11:37 PM, Rosemary Spark <arkaysp...@gmail.com>
>> wrote:
>>>>
>>>>> We have a Time Capsule for our Time Machine backups.
>>>>> When my husband went to his computer a few days ago there was a message
>>>>> that the time machine couldn't find the disk. This happened all of a
>>>> sudden
>>>>> when it's been backing up fine for years.
>>>>> When I try to connect and say Use Backup Disc, it takes forever, and
>> then
>>>>> says Connecting ...and doesn't.
>>>>> says there's an error with IP address or server.
>>>>> I tried using Airport Utility but the new one won't even let you see a
>>>>> menu,
>>>>> It sees the Time Machine/Time Capsule, asks for a password and just
>> sits
>>>>> there with a red 1 alongside, getting configuration forever. It's not
>> the
>>>>> password, because when I put in an incorrect one on purpose, it sits
>>>> there,
>>>>> when I put in the correct one it disappears and keeps getting
>>>> configuration.
>>>>> I downloaded the earlier version of the software, 5.6 but it says it's
>>>>> looking for firmware, which it also can't find. If I miss that step, it
>>>>> also gets stuck at getting configuration forever.
>>>>>
>>>>> I went to look at my computer and found it hasn't backed up for months!
>>>> My
>>>>> computer can't even see the base station in Airport Utility.
>>>>>
>>>>> I can enter the Time Capsule files, and it does appear in Shared in
>>>> Finder.
>>>>>
>>>>> I've now tried on mine It has an additional "An unexpected error
>> occurred
>>>>> error code -6584", when I tied a Backup Now which just seems to mean
>>>>> there's no connection..
>>>>> I've tried looking for solutions on discussions etc but there are lots
>> of
>>>>> questions, but not many answers.
>>>>>
>>>>> We both have a Macbook Pro 13-inch, Mid 2009 2.53 GHz Intel Core 2 Duo.
>>>>>
>>>>>
>>>>> Rosemary Spark
>>>>> PO Box 781
>>>>> South Fremantle WA 6162 Australia
>>>>> Phone: + 61 8 94336609
>>>>> Mobile: 0414268043
>>>>> arkaysp...@gmail.com
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