Hi Rosemary,
Check the IP address and subnet of both your Macs (working) and (not working)
Ensure that the subnet mask is the same on both and that the Mac has a valid IP
address etc.
Also check the DHCP client list on the TimeCapsule and see if both devices are
on it.
When it happens again...Check the server name and IP address, check your
network connection, and then try again.
You did not try reconfigure your Network that I suggested originally did you?
> Disk not configured
Is that the complete message or is it:
Red "i" message: "Time Machine could not be configured. The built-in network
interface could not be found"?
1. From the Finder's Go menu go to this location:
/Library/Preferences/SystemConfiguration/
2. Copy the file "NetworkInterfaces.plist" to the desktop (to make a
precautionary backup).
3. Delete the file "NetworkInterfaces.plist". Enter administrator name and
password if prompted.
4. Restart your Mac.
5. Once restarted, reconfigure your Network and Time Machine preference panes
in System Preferences.
6. Check that your Network is working ok and you are online.
7. See if you can select your TM backup disk and do a backup.
Let me know the result of these please.
Cheers,
Ronni
Sent from Ronni's iPad
On 11/07/2012, at 9:59 PM, Rosemary Spark <arkaysp...@gmail.com> wrote:
> Ronni,
> It has alternated. Just now, it's just on mine.
> Well for a brief time they both backed up after re-starting and then mine
> choked again.
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com
>
>
>
> On 11 July 2012 11:19, Ronda Brown <ro...@mac.com> wrote:
>
>> Hi Rosemary,
>>
>> Are you receiving this message on both TM Backups... (on both computers)?
>> "There was a problem connecting to the server
>> Check the server name or IP address"
>>
>> If you restart the Time Capsule do you still receive this message?
>>
>>
>> Cheers,
>> Ronni
>>
>> On 10/07/2012, at 10:03 PM, Rosemary Spark wrote:
>>
>>> OK, I've gone through all the steps but back to same point
>>>
>>> Are you or your husband having any trouble maintaining a connection your
>>> Wi-Fi Airport Network; are you having any drop-outs?
>>>
>>> No it's very occasional for that to happen
>>>
>>> The password for your Airport Network and the password for your Time
>>> Capsule are normally not the same (should not be the same).
>>>
>>> Passwords are different (with no spaces, underscores etc)
>>>
>>> TimeCapsule says 165.82 GB free
>>>
>>>
>>> Time Machine has this error
>>>
>>> There was a problem connecting to the server
>>>
>>> Check the server name or IP address
>>>
>>> even though I can select the disk.
>>>
>>> Either one of the other (or both) MBPs behave as below
>>>
>>> Do you mean your husband's MBP can't see & connect to the Time Capsule in
>>> the Finder Sidebar under 'Shared'?
>>>
>>> Can be seen
>>>
>>> Or do you mean in System Preferences > Time Machine - he can't 'Select
>> Disk'
>>>
>>> Can select disk
>>>
>>> I went through the process of repairing both sparsebundles. There was no
>>> problem with my husbands but a few with mine.
>>>
>>> However, even though I completed this process, the problem still
>> persists.
>>>
>>> I select the disk in System preferences, and even though it shows up in
>>> airport utility and is shared in Finder, the message
>>>
>>> There was a problem connecting to the server
>>>
>>> Check the server name or IP address
>>>
>>> Cheers
>>>
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 8 94336609
>>> Mobile: 0414268043
>>> arkaysp...@gmail.com
>>>
>>>
>>>
>>> On 3 July 2012 10:05, Ronda Brown <ro...@mac.com> wrote:
>>>
>>>> Hi Rosemary,
>>>>
>>>> Are you or your husband having any trouble maintaining a connection your
>>>> Wi-Fi Airport Network; are you having any drop-outs?
>>>> The password for your Airport Network and the password for your Time
>>>> Capsule are normally not the same (should not be the same).
>>>>
>>>> On 02/07/2012, at 8:21 PM, Rosemary Spark wrote:
>>>>
>>>>> Ronda,
>>>>> I see your point.
>>>>
>>>> What size Time Capsule do you have?
>>>> How much 'Free' Space do you have on your Time Capsule?
>>>> 1. Open Airport Utility.app (v 6.1)
>>>> 2. Select your Time Capsule
>>>> 3. Click Edit button
>>>> 4. Select Disks
>>>> 5. Partitions: Data xxx.xx GB Free -- how much Free does it show here?
>>>>
>>>>> We seem to be back at the same point, my husband has lost
>>>>> the connection to the TC again "can't find the drive" message once
>> again
>>>> Do you mean Time Capsule (TC) can't find the drive?
>>>> Or is it Time Machine that "can't find the backup disk"?
>>>>
>>>> Do you mean your husband's MBP can't see & connect to the Time Capsule
>> in
>>>> the Finder Sidebar under 'Shared'?
>>>> Or do you mean in System Preferences > Time Machine - he can't 'Select
>>>> Disk'?
>>>>
>>>> If it is Time Machine "can't find the backup disk" try to Repair the
>>>> 'sparse bundle'.
>>>> I did send you offlist at the end of last year a document I created
>>>> showing how to 'Repair Time Machine "Sparsebundle" backup on Time
>> Capsule'.
>>>> Follow the instructions in the document to see if your Husband's
>>>> sparsebundle can be repaired.
>>>>
>>>> If you don't have the document handy:
>>>>
>>>> To Repair the sparse bundle on a Time Capsule, connect via an Ethernet
>>>> cable if you can; it will be much faster.
>>>> A)
>>>> 1. Choose System Preferences from the Apple menu.
>>>>
>>>> 2. From the View menu, choose Time Machine.
>>>>
>>>> 3. Move the slider bar to "Off" to disable Time Machine backups.
>>>>
>>>> 4. Open Disk Utility located in /Applications/Utilities.
>>>>
>>>> B)
>>>> 1. Mount your Time Capsule.
>>>>
>>>> 2. Open a Finder window and locate your Time Capsule in the sidebar.
>>>>
>>>> 3. Double-click your Time Capsule.
>>>>
>>>> 4. Click your Backups folder and locate your backup sparsebundle.
>>>>
>>>> Note: If you use a Time Capsule with multiple Macs, you can identify the
>>>> affected sparsebundle by looking for the affected computer's name in the
>>>> filename.
>>>> You can also use the hexadecimal MAC address to identify the correct
>>>> sparsebundle.
>>>> To locate the MAC address of the affected computer, choose System
>>>> Preferences from the Apple () menu and locate port en0.
>>>> The MAC address will appear in your sparsebundle file name, but without
>>>> colons (for example "mymac_0015abc5d6e0.sparsebundle").
>>>>
>>>> 5. Drag the sparsebundle to the Disk Utility sidebar.
>>>>
>>>> 6. Select the sparsebundle, then click Repair Disk.
>>>>
>>>> 7. If the repair is successful, attempt to backup via Time Machine.
>>>>
>>>>
>>>> I'll answer your other questions below when I receive your reply to my
>>>> questions above and whether the sparsebundle can be repaired.
>>>>
>>>> Cheers,
>>>> Ronni
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