Sent from Ronni's iPad

Begin forwarded message:

> From: Steven Knowles <[email protected]>
> Date: 10 July 2012 7:59:02 PM AWST
> To: WAMUG Mailing List <[email protected]>, Ronda Brown <[email protected]>
> Subject: Re: Attachment is there - but can't access - hotmail > Apple Mail
> 
> Ronni, maybe you can pass this to the WAMUG mailing list in case my message 
> doesn't make it as an unpaid subscriber. It's a solution to previous problem 
> raised (copied below).
> 
> I've subsequently found the hotmail attachment problem has raised its head 
> numerous times. Piecing together snippets from the experiences recorded, I 
> found a solution which solved my problem of not being able to see an attached 
> graphic file:
> 
> Although attachments can't be opened, or seen via Quick Look, they can be 
> seen if, via the menu options, a user accesses File > Quick Look Attachments, 
> or Command+Y, and then arrow through to the attachment the user wants to view.
> Whist the attachment of interest is in view, enter Full Screen Mode via the 
> diagonal double arrow in the top right corner of the Quick Look Attachments 
> window.
> Take a screen shot of the attachment on display via Shift+Command+4 > space 
> bar > click.
> Open image of the screen capture and crop to size.
> 
> Cheers, Steven
> 
> 
> On 04/05/2012, at 10:22 AM, Ronda Brown wrote:
> 
>> Hi Steven,
>> 
>> I would suspect the problem lies with the sender's Hotmail. Hotmail has 
>> never handled attachments right.
>> The problem is most likely a wrong Content type in the header.
>> 
>> Use View > Message > Raw Source and check if you see - Content-type: 
>> multipart/Related
>> That is the problem, the right value is "Multipart/mixed"
>> 
>> An example from one of my emails:
>> Date: Tue, 24 Apr 2012 15:16:33 +0800
>> Subject: Delivery Confirmation
>> Content-type: multipart/mixed;
>> 
>> How you can change it; I don't have time just at present to see if an 
>> Applescript could be made that changes "multipart/related" into 
>> "multipart/mixed" from an email header.
>> 
>> 
>> Cheers,
>> Ronni
>> 
>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
>> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>> 
>> OS X 10.7.3 Lion
>> Windows 7 Ultimate (under sufferance)
>> 
>> 
>> On 03/05/2012, at 10:55 AM, Steven Knowles wrote:
>> 
>>> I'm not sure if this is a hotmail issue, or a Mail issue, but lately I've 
>>> had examples whereby somebody has sent me an email with attachment, but I 
>>> can't access the attachment.
>>> 
>>> From memory, this problem has arisen only when receiving from a hotmail 
>>> address.
>>> 
>>> Using Apple's Mail as email Client (Lion 10.7.3), I can see that the 
>>> content (as in the attached file) must be within the email somewhere 
>>> because in the Size column of my inbox screen, it says 691KB, and in the 
>>> paperclip column, 2 attachments (1 of which is an embedded graphic in a sig 
>>> file). However, when looking at the email itself, it indicates just 1 
>>> attachment of 31KB, being the embedded graphic. No sign of the attachment I 
>>> want to access, and I've looked in the Mail Downloads folder itself. Yet 
>>> Mail must begetting this 691KB info from somewhere??
>>> 
>>> Anybody have a clue as to what's happening here?
>>> 
>>> Cheers, Steven
> 

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>