Thanks Ronni & Daniel I have changed the channel to "1" and the signal went up to 75% (varying between 73% & 78%) and the range went up a notch, the other 2 stations are at 22% & 23%. Would I be correct in thinking that if I selected channel 2 the result could be improved even more? I will have a look at Netgear next week and see what happens. The more I get to know about these things the better sport some of these salesmen become.
Regards, Adrian Skehan adrianske...@me.com On 21/07/2012, at 11:13 AM, Daniel Kerr wrote: > Hi Adrian > > Definitely go a different channel if others have the same one, it just means > you're not all "operating in the same space. " > If I find clients wireless on the same channel as others I tend to change > theirs to 5, 7 or 8. Not many seem to work in that. > > If you're looking at getting a new router definitely go for one that is dual > band wireless. This means the one router can separate the wireless channels. > ie computers that are 802.11n capabable go in the 5GHz range and devices that > are 892.11a/b/g go in the 2.4GHz range. It's the one device but does it > better. > Otherwise what happens is if it's not dual band then even if it can handle > the 5GHz range as soon as an older device joins the whole network slows down > to 2.4GHz. > I just recently changed a client over from the older Airport Express to the > new Airport Express (Dual band) for the exact reason above. Their range kept > dropping out and slowing, yet most of their machines were all new. But the > wireless printer wasn't. So it slowed the whole network down. > We swapped out to the new wireless unit ($119) keeping their same modem and > their range improved about 150% and faster speeds! > > If you're replacing the modem then the ones I tend to recommend for clients > are Netgear. They work really well and have great back up support. > Others I've also used or recommended are TP-Link, Belkin and D-Link (though > D-link tend to be a last resort). Ones I tend to avoid (for personal reasons > of bad service, bad runs with them) are Netcomm. (and I'd add D-Link in here > too sometimes lol). > > You will pay a bit more for a modem that is Dual Link wireless, but it's > worth it! > > Arrr salespeople - gotta love em. :) I had a similar experience in an Apple > reseller recently when I urgently needed a USB to Ethernet adapter so rushed > in to a store to grab one for a job, only to be to advised I was wrong and no > one made such a thing. (even when I said Apple had been making one for years > and I know as I've sold them and used them I just needed a second one to do a > job). I finally got the person to look it up ( and I even gave her the part > number from my the website that I quickly looked up on my iPhone). And sure > enough, they did carry them but none in stock as she'd sold the last one > yesterday. (I couldn't help but laugh). Sorry, I digress..,,lol > > But yes, definitely look at one with dual band wireless. Netgear I believe > it's the N300 or N600 series. DGN3700 or higher I think from memory. > > Hope that helps. > > Kind regards > Daniel > > Sent from my iPhone 4s > > --- > Daniel Kerr > MacWizardry > > Phone: 0414 795 960 > Email: <dan...@macwizardry.com.au> > Web: <http://www.macwizardry.com.au> > > ** For Everything Apple ** > > On 21/07/2012, at 10:47 AM, iCloud <adrianske...@me.com> wrote: > >> Good afternoon Ronni. >> >> Sorry to be so long reporting back but I was laid up for a few days. >> >> I downloaded iStumble and find that my router is on channel 11 with a signal >> of 65% (even though it is only 4 meters away), another also on channel 11 at >> 30% signal and a third at 13%. They are all WAP secure Thompson routers on >> Bigpond accounts. >> >> I have also noticed that the signal throughout the house is very weak in the >> front rooms, down to 1 bar only. So before I start mucking about with the >> channels I am wondering if I would be better off getting a new router that >> has a greater range or getting a range boosting device I have seen at Dick >> Smiths for about $128. >> >> While I have been contemplating the options I have noticed that the iMac has >> stopped loosing Wi-Fi connection and that it is now playing U-Tube videos >> without the continuous stalling I was asking about earlier. >> >> I am leaning towards a new router with the 5GHz/2.5GHz capability but >> conversations I have had with salesmen is usually based on their personal >> experience and i am yet to find one who impressed me as knowing more about >> than I do, their advice is not always as helpful as it should be, the end >> result is, choosing which one to purchase is a very hit and miss >> proposition. Another problem with choosing is the huge price range the come >> in, and the information printed on the packaging which all seems to say much >> the same thing in different ways that gives the average punter a lot of >> meaningless information. >> >> If anyone can give me a clue on which one to look at it will be appreciated. >> >> >> >> >> Regards, >> >> >> Adrian Skehan >> adrianske...@me.com >> >> >> On 15/07/2012, at 8:34 PM, iCloud wrote: >> >>> Thanks again Ronni, >>> >>> I will report back tomorrow. >>> >>> Regards, >>> >>> >>> Adrian Skehan >>> adrianske...@me.com >>> >>> >>> On 15/07/2012, at 8:26 PM, Ronda Brown wrote: >>> >>>> Hi Adrian, >>>> >>>> Thanks for the information. Unfortunately from the information you have >>>> given below the Router is only capable of a 802.11b/g - 2.5GHz wireless >>>> network. >>>> NOT a Dual-Band 802.11b/g/n - 5GHz - 2.5GHz Wireless Network. >>>> >>>> If this is the case, the only option you have is to perhaps try changing >>>> the Channel from 11- to channel 1 or 6 or 13 which don't overlap, and see >>>> if it makes a difference. >>>> If the channel numbers are 5 or more apart, they don't overlap each other. >>>> If they are less than than 5 apart, they do and you'll get interference. >>>> >>>> You can download iStumbler <http://istumbler.net> which will show any >>>> other wireless Networks (neighbours) within range of your Network and show >>>> if they are using Channel 11. If so you need to select a channel away from >>>> 11. >>>> >>>> But, if this problem has only arisen since you updated to OS X 10.7.4 I >>>> would think it is not due to channel or 2.5GHz wireless network; but with >>>> the Wi-Fi driver IO80211Family.kext (version 4.2) that ships with OS X >>>> 10.7.4. Some iMac users have found replacing this .kext file with >>>> IO80211Family.kext (version 4.1.2) which came with OS X 10.7.3 stopped the >>>> Wi-Fi drops. >>>> >>>> Test with trying different channels to see if it helps. >>>> >>>> Cheers, >>>> Ronni >>>> Sent from Ronni's iPad >>>> >>>> On 15/07/2012, at 6:55 PM, iCloud <adrianske...@me.com> wrote: >>>> >>>>> Thanks Ronni, >>>>> >>>>> It took me a while to get into the router at http://10.0.0.138. >>>>> Hopefully the following is what you are looking for, I have inserted a ✔ >>>>> for checked boxes and buttons. >>>>> >>>>> >>>>> Wireless Access Point - BigPondD96B52 >>>>> Configuration >>>>> >>>>> Interface Enabled: Yes >>>>> >>>>> Physical Address: 00:24:17:47:A3:8B >>>>> >>>>> Network Name (SSID): BigPondD96B52 >>>>> >>>>> Interface Type: 802.11b/g >>>>> >>>>> Actual Speed: 54 Mbps >>>>> >>>>> Band: 2.4G Hz >>>>> >>>>> Security >>>>> >>>>> Allow New Devices: New stations are allowed (automatically) >>>>> >>>>> Security Mode: WPA-PSK >>>>> >>>>> ______________________________________________ >>>>> Wireless Access Point - BigPondD96B52 >>>>> >>>>> Configuration >>>>> >>>>> Interface Enabled: ✔ >>>>> >>>>> Physical Address: 00:24:17:47:A3:8B >>>>> >>>>> Network Name (SSID): BigPondD96B52 >>>>> >>>>> Interface Type: 802.11b/g >>>>> >>>>> Actual Speed: 54 Mbps >>>>> >>>>> Band: 2.4G Hz >>>>> >>>>> Channel Selection: Manual ✔ (alternative: Automatic) >>>>> >>>>> Region: Europe >>>>> >>>>> Channel: 11 (1 to 13 available) >>>>> >>>>> Allow multicast from Broadband Network: ✔ >>>>> >>>>> Security >>>>> >>>>> Broadcast Network Name: ✔ >>>>> >>>>> Allow New Devices: (New stations are allowed automatically) >>>>> >>>>> Encryption: >>>>> Disabled >>>>> >>>>> Use WEP Encryption >>>>> >>>>> Use WPA-PSK Encryption: ✔ >>>>> >>>>> WPA-PSK Encryption Key: ✔ >>>>> >>>>> WPA-PSK Version: WPA >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> Regards, >>>>> >>>>> >>>>> Adrian Skehan >>>>> adrianske...@me.com >>>>> >>>>> >>>>> On 15/07/2012, at 4:30 PM, Ronda Brown wrote: >>>>> >>>>>> Hi Adrian, >>>>>> >>>>>> Without knowing how you have setup your Wireless Network? >>>>>> What are the settings... Is it 802.11b/g/n 5GHz & 2.4GHz? >>>>>> What encryption (Security) are you using (WPA2-PSK Encryption or ?) >>>>>> >>>>>> To access the Thompson Gateway GUI (Graphical User Interface): >>>>>> 1. Open your web browser. >>>>>> 2. Browse to the IP address of your Thomson Gateway (by default: >>>>>> 192.168.1.254). >>>>>> 3. If you have protected your Thomson Gateway with a user name and >>>>>> password, the Thomson Gateway will prompt you to enter these. >>>>>> Enter your user name and password and click OK. >>>>>> 4. The Thomson Gateway GUI appears. >>>>>> >>>>>> On the Home Network Menu click Wireless >>>>>> In the upper-right corner, click Details >>>>>> Under: >>>>>> Configuration- you find the Network Name >>>>>> Security- you can find the encryption >>>>>> Wireless - Configure - Under Configuration you can see the Channel >>>>>> Selection list. >>>>>> >>>>>> Cheers, >>>>>> Ronni >>>>>> >>>>>> On 15/07/2012, at 4:00 PM, iCloud wrote: >>>>>> >>>>>>> Hi Ronni, >>>>>>> >>>>>>> Its a Thompson TG 782T >>>>>>> >>>>>>> Default SSID BigPondxxxxxx >>>>>>> Each unit has a unique SSID in the form of BigPondxxxxxx >>>>>>> Multiple SSID >>>>>>> Wireless Distribution System (WDS) compatible >>>>>>> Access point mode >>>>>>> Wireless client mode >>>>>>> Wireless bridge mode >>>>>>> Multipoint bridge mode >>>>>>> Repeater mode >>>>>>> WEP-64bit >>>>>>> WEP-128bit >>>>>>> WEP-256bit >>>>>>> WPA >>>>>>> WPA-PSK >>>>>>> WPA2 >>>>>>> WPA2-PSK >>>>>>> WPS support >>>>>>> 802.1X EAP support >>>>>>> 802.11a (54 Mbps) >>>>>>> 802.11b (11 Mbps) >>>>>>> 802.11b+ (22 Mbps) >>>>>>> 802.11g (54 Mbps) >>>>>>> 802.11g "Super-G" (108Mbps) >>>>>>> Draft 802.11n (Pre-N) >>>>>>> 802.11n (300 Mbps) >>>>>>> Internal antenna(s) 0 >>>>>>> External antenna(s) 1 >>>>>>> External Antenna Removable? >>>>>>> External antenna is fixed but internally it connects using a U.FL or >>>>>>> IPX connector (same as mini PCI wireless cards) >>>>>>> >>>>>>> Regards, >>>>>>> >>>>>>> >>>>>>> Adrian Skehan >>>>>>> adrianske...@me.com >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> I believe BigPond are still supplying them. This one is 4 or 5 years >>>>>>> old now, should I be looking at replacing it. >>>>>>> >>>>>>> >>>>>>> On 15/07/2012, at 3:00 PM, iCloud wrote: >>>>>>> >>>>>>>> Thanks Ronni >>>>>>>> >>>>>>>> >>>>>>>> On 15/07/2012, at 2:49 PM, Ronda Brown wrote: >>>>>>>> >>>>>>>>> Hi Adrian, >>>>>>>>> >>>>>>>>> This problem seems to be restricted to iMacs running OS X 10.7.4 >>>>>>>>> >>>>>>>>> Are you connecting to 5GHz Band NOT the 2.4GHz band? >>>>>>>> >>>>>>>> No its Chanel 11(2.4 GHz) >>>>>>>> >>>>>>>>> If you Option Click on the Wi-Fi symbol top of the Desktop Menu. You >>>>>>>>> will see details of the connection Channel & Band etc. >>>>>>>>> >>>>>>>>> Do you have Wi-Fi interface at the top of the list in System >>>>>>>>> Preferences > Network? >>>>>>>> >>>>>>>> Yes its on the top of the list >>>>>>>> >>>>>>>>> Click on the little gear at the bottom next to + & - icons (unlock >>>>>>>>> first if locked), choose Set Service Order. >>>>>>>>> Drag Wi-Fi to the top of the list. Click OK, the Apply >>>>>>>>> >>>>>>>>> What Channel are you connecting to...Have you tried manually setting >>>>>>>>> the Wi-Fi Channel? >>>>>>>> >>>>>>>> No idea of how to go about changing it! >>>>>>>> >>>>>>>> >>>>>>>> Regards, >>>>>>>> >>>>>>>> >>>>>>>> Adrian Skehan >>>>>>>> adrianske...@me.com >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>>> >>>>>>>>> Cheers, >>>>>>>>> Ronni >>>>>>>>> >>>>>>>>> On 15/07/2012, at 2:11 PM, iCloud wrote: >>>>>>>>> >>>>>>>>>> I spoke too soon! The problem just occurred while I was in the >>>>>>>>>> process of sending an e-mail. so maybe the sleep mode had nothing to >>>>>>>>>> do with it. >>>>>>>>>> >>>>>>>>>> Regards, >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Adrian Skehan >>>>>>>>>> adrianske...@me.com >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On 15/07/2012, at 1:43 PM, iCloud wrote: >>>>>>>>>> >>>>>>>>>>> Thanks again Ronni, I have changed the sleep times and so far so >>>>>>>>>>> good. I'll post back if the problem comes up after an extended >>>>>>>>>>> sleep period. >>>>>>>>>>> >>>>>>>>>>> Regards, >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> Adrian Skehan >>>>>>>>>>> adrianske...@me.com >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> On 15/07/2012, at 1:06 PM, Ronda Brown wrote: >>>>>>>>>>> >>>>>>>>>>>> Hi Adrian, >>>>>>>>>>>> >>>>>>>>>>>> What time do you have set for sleep on your iMac... is it 15 >>>>>>>>>>>> Minutes? >>>>>>>>>>>> If so set it to anything else but 15 mins. >>>>>>>>>>>> >>>>>>>>>>>> 1. Go to System Preferences > Energy Saver > Computer Sleep >>>>>>>>>>>> 2. Set the parameter "computer sleep" to anything you like EXCEPT >>>>>>>>>>>> 15 min. >>>>>>>>>>>> (If you set "computer sleep" back to 15 min. the problem returns) >>>>>>>>>>>> >>>>>>>>>>>> If you had it set at something different or it does not fix the >>>>>>>>>>>> problem, post back. >>>>>>>>>>>> >>>>>>>>>>>> Cheers, >>>>>>>>>>>> Ronni >>>>>>>>>>>> >>>>>>>>>>>> On 15/07/2012, at 12:40 PM, iCloud wrote: >>>>>>>>>>>> >>>>>>>>>>>>> Good afternoon all, >>>>>>>>>>>>> >>>>>>>>>>>>> I have been experiencing an annoying occurrence for a week or >>>>>>>>>>>>> more now and cant find anything in the archive that may help. >>>>>>>>>>>>> >>>>>>>>>>>>> Every time my iMac (27" i7 Intel OS X 10.7.4) goes to sleep the >>>>>>>>>>>>> internet drops out in a peculiar way; >>>>>>>>>>>>> >>>>>>>>>>>>> While the iMac G5, iPhone and iPad connect OK and the router is >>>>>>>>>>>>> also indicating it is connected, on the iMac (27") Mail and >>>>>>>>>>>>> Safari do not have internet connection. The Wi-Fi indicator in >>>>>>>>>>>>> the menu bar shows the computer is connected (4 bars) >>>>>>>>>>>>> >>>>>>>>>>>>> In System Preferences > Network it shows Wi-Fi is connected, >>>>>>>>>>>>> selecting Assist Me > Diagnosis the indications are; Wi-Fi OK >>>>>>>>>>>>> (green light), Wi-Fi Settings OK (green light), Network Settings >>>>>>>>>>>>> OK (green light), ISP (Red Light), Internet (Red Light) and >>>>>>>>>>>>> Server (Red Light). The Choose network port configuration Wi-Fi >>>>>>>>>>>>> is selected. >>>>>>>>>>>>> >>>>>>>>>>>>> Choosing continue > goes to available networks with my network >>>>>>>>>>>>> selected, clicking Continue it then brings ISP, Internet and >>>>>>>>>>>>> Server on line again with the message that the internet appears >>>>>>>>>>>>> to be Working. >>>>>>>>>>>>> >>>>>>>>>>>>> Any suggestions on how to fix this will be appreciated. >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> Regards, >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> Adrian Skehan >>>>>>>>>>>>> adrianske...@me.com >>>>>> >>>>>> -- The WA Macintosh User Group Mailing List -- >>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>>> Settings & Unsubscribe - >>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>>>> >>>>> -- The WA Macintosh User Group Mailing List -- >>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>> Settings & Unsubscribe - >>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>>> -- The WA Macintosh User Group Mailing List -- >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>> Settings & Unsubscribe - >>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>