Hi Ronnie,
believe I did...
I had read through MicroSoft website.
Software update says no updates available as does MacUpdate.

Seems to stop loading as it updates font menu. gets to 5% the error - 

error report:
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-07-29 05:43:51 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.2.3.120616
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0


Maybe if I back up and then remove all but 'basic fonts'?
Word and Excel were all happy before M.Lion update and I had recently updated 
Office.

Brian




On 29/07/2012, at 1:53 PM, Ronda Brown <ro...@mac.com> wrote:

Hi Brian,

Do you have Microsoft's AutoUpdate feature enabled?
Service packs and suchlike must be installed through the AutoUpdate channel.

<http://blog.officeformac.com/were-ready-for-mountain-lion>

Cheers,
Ronni


On 29/07/2012, at 1:24 PM, Brian Risbey <risb...@bigpond.com> wrote:

> Hi all,
> Word and Excel won't open,
> seems to show initial start up where it checks fonts and that is when an 
> error message comes up - trying to update fonts.
> Verified and Repaired permissions, 
> can't see anything in Font Book application that may help.
> 
> Tried Microsoft for Mac upgrade, after downloading Office 2011 1432 Update 
> bypassing the you didn't download this from App Shop (used control key) told 
> the program wasn't on the HD.
> 
> Do I need to reinstall MicroSoft Office 2011 from disk?
> 
> Brian
> 

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