Hi Ronnie, believe I did... I had read through MicroSoft website. Software update says no updates available as does MacUpdate.
Seems to stop loading as it updates font menu. gets to 5% the error - error report: Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2012-07-29 05:43:51 +0000 Application Name: Microsoft Word Application Bundle ID: com.microsoft.Word Application Signature: MSWD Application Version: 14.2.3.120616 Crashed Module Name: unknown Crashed Module Version: unknown Crashed Module Offset: unknown Blame Module Name: unknown Blame Module Version: unknown Blame Module Offset: unknown Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0 Maybe if I back up and then remove all but 'basic fonts'? Word and Excel were all happy before M.Lion update and I had recently updated Office. Brian On 29/07/2012, at 1:53 PM, Ronda Brown <ro...@mac.com> wrote: Hi Brian, Do you have Microsoft's AutoUpdate feature enabled? Service packs and suchlike must be installed through the AutoUpdate channel. <http://blog.officeformac.com/were-ready-for-mountain-lion> Cheers, Ronni On 29/07/2012, at 1:24 PM, Brian Risbey <risb...@bigpond.com> wrote: > Hi all, > Word and Excel won't open, > seems to show initial start up where it checks fonts and that is when an > error message comes up - trying to update fonts. > Verified and Repaired permissions, > can't see anything in Font Book application that may help. > > Tried Microsoft for Mac upgrade, after downloading Office 2011 1432 Update > bypassing the you didn't download this from App Shop (used control key) told > the program wasn't on the HD. > > Do I need to reinstall MicroSoft Office 2011 from disk? > > Brian > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>