Hi Daniel,

Have had the HD replaced by the A/store Garden City (5days). They re-installed 
my basic OS 10.6.8, the rest I had to do.
As a result I now have a bootable clone drive,  which is good.

Thanks for your help

Walter
On 26.10.2012, at 22:02, Daniel Kerr wrote:

> Yeh Apple "direct" may be a bit different.
> They have rules for themselves and rules for their resellers. Pretty unfair, 
> and I won't get into that,.that's a whole other thread I've gone into 
> before……..
> But yes, I'll be interested to hear what the AppleStore direct response is. 
> :o)
> 
> Best of luck with it.
> 
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: <daniel AT macwizardry.com.au>
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> On 26/10/2012, at 9:58 PM, F.W. Hänel <whae...@iinet.net.au> wrote:
> 
>> Hi Daniel,
>> 
>> Have just entered the serial #.
>> The response was it is eligible for the program.
>> In the email and anouncement on the Apple site they also suggest to make an 
>> appointment with the genius person at
>> the Apple shop where it can be changed. If that's the case it would be quite 
>> easy for me as I live very close
>> to Garden City. I'll call in at the shop tomorrow and ask for advice.
>> 
>> Will advise you what they say.
>> 
>> Thanks for your help Daniel,
>> 
>> Best regards,
>> 
>> Walter
>> 
>> On 26.10.2012, at 21:31, Daniel Kerr wrote:
>> 
>>> Hi Walter
>>> 
>>> First thing, is to double check that your iMac falls into the replacement 
>>> program. If you check on that site, some may not actually need it.
>>> 
>>> Second thing, is yes, ensure you have a good backup. I would recommend a 
>>> Time Machine backup of some sort, and a second back up as well. SuperDuper 
>>> or CarbonCopyCloner are both great for this.
>>> SuperDuper - <http://www.macupdate.com/app/mac/13803/superduper!>
>>> Carbon Copy Cloner - 
>>> <http://www.macupdate.com/app/mac/7032/carbon-copy-cloner>
>>> Once you have good backups of everything, then you're ready for it to go.
>>> 
>>> Thirdly - I would check with the people you are getting the work done. Some 
>>> places will have a wait time from when you drop the computer off to when it 
>>> is ready. Most places (or all) aren't doing it on the spot, as they have a 
>>> procedure they have to follow from Apple from when the machine is booked 
>>> in, a special test run over it, the Drive ordered from Apple, then shipped, 
>>> then fitted. Then ready to go. And if lots of people are all dropping them 
>>> in, then there's going to be a lot of them booked in. ( I know one store 
>>> had over 45 calls and emails the first few hours that email went out! And I 
>>> got about 15 emails/calls myself within the first few hours also.).
>>> 
>>> Fourthly, I would check what the place you are dropping it to do. Some 
>>> places will just swap out the drive, give you a clean OS Install, so it's 
>>> ready to Time Machine back in when you get it home. Some may just give you 
>>> a blank clean drive for you to do all the work. Some may do a full clone 
>>> and get everything back for you as you dropped it off. Again, it may vary 
>>> depending on the place you take it to and their workload. (I'm guessing on 
>>> the full clone, so I may be way off there, as I don't work for at a 
>>> service/repair centre).
>>> 
>>> It's going to be a fairly big undertaking for a lot of places I would 
>>> think, so hopefully it will go nicely for everyone. :o)
>>> 
>>> Hope that helps.
>>> 
>>> Kind regards
>>> Daniel
>>> ---
>>> Daniel Kerr
>>> MacWizardry
>>> 
>>> Phone: 0414 795 960
>>> Email: <daniel AT macwizardry.com.au>
>>> Web:   <http://www.macwizardry.com.au>
>>> 
>>> 
>>> **For everything Apple**
>>> 
>>> On 26/10/2012, at 7:29 PM, F.W. Hänel <whae...@iinet.net.au> wrote:
>>> 
>>>> Hi All,
>>>> 
>>>> I received an email from Apple about my HD possibly failing and a FOC 
>>>> replacement offer.
>>>> 
>>>> 
>>>> http://www.apple.com/support/imac-harddrive/?cid=CDM-US-DM-P0013590-192397&cp=em-P0013590-192431&sr=em
>>>> 
>>>> 
>>>> The iMac was supplied with OS 10.6.2 and is currently running 10.6.8. Do I 
>>>> have to install the 10.6.2 DVD on the new HD and then
>>>> update to 10.6.8 ?
>>>> Time machine is regularly backing up to an external HD.
>>>> But what about the applications ? Is it possible to copy the applications 
>>>> folder to an external HD and after the HD
>>>> replacement copy the applications onto the new HD ? Would it be better to 
>>>> make a clone of the complete HD and then copy it 
>>>> to the new HD ? Which is the best cloning program ? SupaDupa ?
>>>> 
>>>> Looking for some good suggestions.
>>>> 
>>>> Thanks,
>>>> 
>>>> Walter
>>>> 
>>>> 
>>>> 
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>