Hi Chris, When you are home, can the iPhone connect via Wi-Fi to your "Home Wi-Fi Network"?
Is the problem only when trying to connect via Wi-Fi using your Telco (Cellular Data Network)? Is Telstra your carrier? Regards, Ronni Sent from Ronni's iPad4 On 16/04/2013, at 5:57 AM, Chris Burton <c...@it.net.au> wrote: > Hi Ronni > > Thank you very much for your email with help on this problem > > I have followed your advice line by line below: > > Thanks very much Ronni, the situation for my phone does not look good after > your very thorough approach > > Chris > > > Christopher L.K. Burton > Director > Western Whale Research > PO Box 1076 > Dunsborough WA 6281 > Mobile: 0419 199 120 > Email: c...@it.net.au > > On 15/04/2013, at 4:11 PM, Ronda Brown wrote: > >> Hi Chris, >> >> I feel you might not have all settings correctly setup on your iPhone4S or >> MBP. >> I think you could have only USB enabled. >> >> A) On your iPhone... Are you sure you don't have Wi-Fi & Bluetooth disabled? > They both show that they are off in the Settings screen >> >> Turn 'Cellular' ON & 'Cellular Data' ON & 'Enable 3G' in >> General > Cellular > Cellular Data. > Yes all are on >> >> Then in Settings > Bluetooth turn ON > Once I tap Bluetooth, the screen opens and only shows the word Bluetooth on > the left and a little grey spinning wheel, and with no Slider for me to turn > on or off!! This is a real mystery? > >> Settings > Wi-Fi ON > Wi-Fi is off. When I tap the Wi-Fi row the screen opens and shows 'Wi-Fi Off' > but is completely greyed out. I cannot push the slider to open >> >> Then in Settings > Personal Hotspot ON > > I can turn on Personal Hotspot but there is no Wi'Fi only Bluetooth and USB. > Under the Slider it say 'iphones internet connection is being shared over USB' > >> And leave this Window OPEN >> >> B) On your MacBook Pro... >> >> Turn Wi-Fi ON >> Go to System Preferences > Network (if the padlock is locked, unlock it) > >> Network Name: wait until your iPhone 4S Network appears (use the arrows to >> locate) > As the Wi-Fi on the iphone cannot being turned on there is no iphone network > appearing on the mac. > >> Select your iPhone Network >> Type the password for this network (if asked) to join. >> >> Chris if you are still unable to get the iPhone4S Network to show or unable >> are unable to join click on Advanced - Preferred Networks: >> Select your iPhone 4S Network >> Then click on the minus - to delete it from Preferred Networks >> >> Then try Re-adding it again. >> >> I have no problem using Personal Hotspot on my iPhone4S iOS 6.1.3 to share >> my connection with my MacBook Pro OS X 10.8.3 or my iPad4 >> >> Let us know how you get on please. >> I am only giving very limited help as my recovery continues. >> >> Regards, >> Ronni >> >> Sent from Ronni's iPad4 >> >> On 15/04/2013, at 2:34 PM, Chris Burton <c...@it.net.au> wrote: >> >>> Hi Daniel >>> >>> Thanks very much for your detailed explanation of what I need to do for >>> this Backup and Restore for my iphone issue with Wifii. >>> Unfortunately it just didnt work!! The wifi is still greyed out and I cant >>> use it. >>> >>> When I try Personal Hotspot there is no wifi choice (with Bluetooth and >>> USB) as there used to be? >>> However it does say that it is presently connected using USB!?? What is >>> going on there? >>> >>> I might have a mal-functioning iPhone and need to tell Apple? >>> What is the best way to do this? >>> >>> Many thanks and kind regards to all those who have offered a solution to >>> this problem >>> >>> Regards >>> >>> Chris >>> >>> >>> Christopher L.K. Burton >>> Director >>> Western Whale Research >>> PO Box 1076 >>> Dunsborough WA 6281 >>> Mobile: 0419 199 120 >>> Email: c...@it.net.au >>> >>> On 11/04/2013, at 7:52 AM, Daniel Kerr wrote: >>> >>>> Hi Chris >>>> >>>> Seeing as you've had no success with getting ti working, I'd suggest a >>>> Backup and Restore of the iPhone. This will put back a clean install of >>>> the iOS and then your data. >>>> NOTE. Make you've backed up your data and photos for the iPhone. >>>> Photos can be backed up to iPhoto when you plug the iPhone in. Other Data >>>> can be backed up into iTunes when you plug the iPhone in. To check if you >>>> plug it in and then in the iTunes window it will say what time the "last >>>> backup" was. If you just do a sync, it should change the Backup data to >>>> the current day/time you've just down it. >>>> Once you're happy it's backed up then you can do a Restore. >>>> This is also down from the same iTunes window by Clicking Restore. It will >>>> then download the full current iOS again (at the moment this is iOS 6.13 >>>> as you know). Once installed from scratch it will restore your data back. >>>> It can take a while to do it all. >>>> >>>> These links may help as well >>>> <http://support.apple.com/kb/ht1766> >>>> <http://ipod.about.com/od/iphonetroubleshooting/ss/restore-iphone.htm> >>>> >>>> That would be next course of action given the others have worked. >>>> >>>> Try that and see how it goes. >>>> As noted above…. Make you've backed up your data and photos for the >>>> iPhone. !! >>>> >>>> Sorry, would have replied earlier but just been mad crazy and had to >>>> finish 8 machines in a night to go out to a job today,…so yeh. >>>> >>>> Let us know how that goes,… >>>> >>>> Kind regards >>>> Daniel >>>> >>>> Sent from my iPhone 5 >>>> >>>> --- >>>> Daniel Kerr >>>> MacWizardry >>>> >>>> Phone: 0414 795 960 >>>> Email: <daniel AT macwizardry.com.au> >>>> Web: <http://www.macwizardry.com.au> >>>> >>>> >>>> **For everything Apple** >>>> >>>> On 10/04/2013, at 9:46 PM, Chris Burton <c...@it.net.au> wrote: >>>> >>>>> Hey ronnie >>>>> >>>>> Great to from u & i hope u & ur mac r getting some rest! >>>>> Thanks for ur tips: >>>>> Ur correct i do have 6.1.3 >>>>> I have done several network resets to no avail >>>>> Im not sure where to enter personal wifi access info or finding the >>>>> preferred list on mbpro? >>>>> Thanx heaps for ur help on this it seems to be abig mystry for all >>>>> >>>>> Best regards a restful recovery >>>>> Chris >>>>> >>>>> >>>>> Sent from my iPhone >>>>> >>>>> On 10/04/2013, at 21:05, Ronda Brown <ro...@mac.com> wrote: >>>>> >>>>>> Hi Chris, >>>>>> >>>>>> I'm still on enforced medical break, but as you don't seem to be getting >>>>>> anywhere I will give a couple of suggestions. >>>>>> >>>>>> iOS 6.1.3 is the current version not iOS 6.0.3 update to version 6.1.3 >>>>>> >>>>>> You may also want to try resetting your network settings on your iPhone. >>>>>> >>>>>> Go to Settings -> General -> Reset -> Reset Network Settings >>>>>> See if that helps. >>>>>> >>>>>> You might have to re-enter any personal WiFi access point info again, >>>>>> but this might help when the iPhone creates the hotspot. >>>>>> >>>>>> On the MacBook Pro, you might want to delete the iPhone from your >>>>>> "preferred list," and re-add it back to the list with the new >>>>>> connection. >>>>>> >>>>>> If it was a "preferred network" before, it might be trying to connect >>>>>> with old settings. Removing and Re-Adding it is the same as manually >>>>>> resetting the connection. >>>>>> >>>>>> This is all just speculation, as I don't know your setup, but it may >>>>>> prove helpful. >>>>>> >>>>>> Cheers, >>>>>> Ronni >>>>>> >>>>>> Sent from Ronni's iPad4 >>>>>> >>>>>> On 10/04/2013, at 4:45 PM, Chris Burton <c...@it.net.au> wrote: >>>>>> >>>>>>> Hi susan >>>>>>> Thanks for your help. Im home now & have updated to 6.0.3 & still no >>>>>>> fix. I googled & found heaps of people have this occuring but no >>>>>>> definite solution >>>>>>> >>>>>>> Best regards >>>>>>> Chris >>>>>>> >>>>>>> Sent from my iPhone >>>>>>> >>>>>>> On 09/04/2013, at 7:23, Susan Hastings <susanhasti...@mac.com> wrote: >>>>>>> >>>>>>>> Chris, I found I had to connect by Bluetooth to use my iPad as a hot >>>>>>>> spot recently. In my case it seemed to be that there were too many >>>>>>>> wireless networks causing interference. So Bluetooth or even 'gasp' >>>>>>>> USB are certainly options in your situation. Bluetooth still gives you >>>>>>>> the option of more than one device using the network. >>>>>>>> >>>>>>>> Sent from my iPad >>>>>>>> >>>>>>>> On 09/04/2013, at 5:39 AM, Chris Burton <c...@it.net.au> wrote: >>>>>>>> >>>>>>>>>>>>> iPhone >>
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