Ronni and other wise WAMUGgers
This is what it says about dependencies:
Jun 27 14:53:02 Regs-MacBook-Pro.local _securityagent[288]: 1 Install Scripts
run.
Jun 27 14:53:02 Regs-MacBook-Pro.local installd[242]: PackageKit: Shoving
/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At
Startup/PKInstallSandboxManager/1.sandbox/Root (9 items) to /
Jun 27 14:53:02 Regs-MacBook-Pro.local installd[242]: PackageKit: Failed to
move active dyld cache file /var/db/dyld/dyld_shared_cache_x86_64 to /var/run:
No such file or directory (2)
Jun 27 14:53:02 Regs-MacBook-Pro.local installd[242]: PackageKit: Moved active
dyld cache file dyld_shared_cache_x86_64.map to /var/run
Jun 27 14:53:42 Regs-MacBook-Pro.local installd[242]: PackageKit: kextcache
-system-caches
Jun 27 14:53:46 Regs-MacBook-Pro.local installd[242]: PackageKit: kextcache
-update-volume / -Installer
Jun 27 14:53:47 Regs-MacBook-Pro.local installd[242]: kextcache:
ZoomCSRUSBBluetoothHCIController.kext - no dependency found for
com.apple.driver.AppleUSBBluetoothHCIController.
Jun 27 14:53:47 Regs-MacBook-Pro.local installd[242]: kextcache:
ZoomCSRUSBBluetoothHCIController.kext is missing dependencies (including
anyway; dependencies may be available from elsewhere)
Jun 27 14:53:49 Regs-MacBook-Pro.local installd[242]: kextcache:
ZoomCSRUSBBluetoothHCIController.kext - no dependency found for
com.apple.driver.AppleUSBBluetoothHCIController.
Jun 27 14:53:50 --- last message repeated 1 time ---
Jun 27 14:53:50 Regs-MacBook-Pro.local installd[242]: kextcache: Prelink failed
for com.polyvision.driver.ZoomCSRUSBBluetoothHCIController; aborting prelink.
Jun 27 14:53:50 Regs-MacBook-Pro.local installd[242]: kextcache: Failed to
generate prelinked kernel.
Jun 27 14:53:50 Regs-MacBook-Pro.local installd[242]: kextcache: Child process
/usr/sbin/kextcache[296] exited with status 71.
Jun 27 14:53:50 Regs-MacBook-Pro.local installd[242]: kextcache: Error 107
rebuilding /System/Library/Caches/com.apple.kext.caches/Startup/kernelcache.
Jun 27 14:53:50 Regs-MacBook-Pro.local installd[242]: PackageKit: releasing
Spotlight indexing
It seems to relate to ZoomCSRUSBBluetoothHCIController.kext . I'm not sure I
want to remove that .kext from the System, in case it affects usb or bluetooth
or something else. It's looking a bit tricky to me.
Reg
On 27/06/2013, at 10:28 pm, Ronda Brown <ro...@mac.com> wrote:
> Reg you will have to look thoroughly through the install.log to see what is
> causing the kextcache error.
>
> Utilities > Console
> Select "/var/log/install.log" from the file list on the left.
> If you don't see that list, select
> View > Show Log List from the menu bar.
>
> Then select the messages from the last installation or update attempt,
> starting from the time when you initiated it.
>
> Look for a .kext file that is missing dependencies
> (Note: in my example below xxxxx will of course be a name not X's)
>
> kextcache: xxxxx.kext is missing dependencies
> kextcache: xxxxx.kext - no dependency found for com.apple.kernel.iokit.
>
> If you find something but can't work out what it means, you could Copy them
> to the Clipboard (command-C) and Paste (command-V) into a reply and we can
> look at it.
>
> I'm shutting down now and tomorrow I have appointments with my Specialist and
> Doctor, so I don't know when I will be available.
>
> Cheers,
> Ronni
> Sent from Ronni's iPad4
>
> On 27/06/2013, at 7:57 PM, Reg Whitely <rwhit...@internode.on.net> wrote:
>
>> Thanks Ronni,
>>
>> Ambrosia SnapzPro (trial) was only installed last week and this problem has
>> been continuing since I first set up the new MacBook Pro earlier this year.
>> I have anyway uninstalled Soundflower and what I can find of SnapzPro but
>> the issue still remains.
>>
>> Never mind. A new day might generate a new idea. Probably I may just act on
>> Daniel's comment and "live with it", but really I do want my new laptop to
>> be working perfectly.
>>
>> Reg
>>
>> On 27/06/2013, at 4:25 pm, Ronda Brown <ro...@mac.com> wrote:
>>
>>> Hi again,
>>> Soundflower 1.6.6 is not compatible with Mountain Lion.
>>> 1. uninstall Soundflower using the Uninstall script in Apllications >
>>> Soundflower
>>> 2. Delete all Soundflowerbed related plist files from the User Library >
>>> Preferences folder.
>>>
>>> The User Library is hidden (unless you have unhidden it)
>>> In Finder Menu click Go then hold the Option key.
>>> The Library folder will now appear in the list.
>>>
>>> Cheers,
>>> Ronni
>>>
>>> Sent from Ronni's iPad4
>>>
>>> On 27/06/2013, at 4:08 PM, Ronda Brown <ro...@mac.com> wrote:
>>>
>>>> com.AmbrosiaSW.AudioSupport(4.1.2)
>>>> com.Cycling74.driver.Soundflower(1.6.6)
>>>>
>>>> Cycling 74 apparently produces Soundflower, I would suggest you uninstall
>>>> Soundflower
>>>> Also uninstall any Ambrosia software you have installed.
>>>>
>>>> Soundflower and AmbrosiaSW I think might have a conflict with each other.
>>>> Both of them modify system audio.
>>>> I would uninstall both and see.
>>>>
>>>> If you don't have the Uninstaller for each, you might find you also need
>>>> to delete
>>>> com.AmbrosiaSW.AudioSupport(4.1.2)
>>>> com.Cycling74.driver.Soundflower(1.6.6)
>>>>
>>>> Cheers,
>>>> Ronni
>>>> Sent from Ronni's iPad4
>>>>
>>>> On 27/06/2013, at 3:30 PM, Reg Whitely <rwhit...@internode.on.net> wrote:
>>>>
>>>>> A slight progress perhaps but I'm now in Terminal...
>>>>>
>>>>> I followed this advice given to the questioner on the attached weblink:
>>>>>
>>>>> "Update: From your log file, it would appear that your have a Kernel
>>>>> Extension that is causing this issue. Either it has a permissions
>>>>> problem, or is somehow causing this annoying issue.
>>>>>
>>>>> can you paste this line into Terminal, and post the results?
>>>>>
>>>>> kextstat -kl | awk ' !/apple/ { print $6 $7 } '
>>>>>
>>>>> and now I don't know how to interpret the Terminal message I get,
>>>>> relating to AudioSupport and SoundFlower. Perhaps I should remove these
>>>>> apps. Whare would I find their .kexts?
>>>>>
>>>>> Last login: Thu Jun 27 14:57:13 on console
>>>>> Regs-MacBook-Pro:~ Reg$ kextstat -kl | awk ' !/apple/ { print $6 $7 } '
>>>>> com.AmbrosiaSW.AudioSupport(4.1.2)
>>>>> com.Cycling74.driver.Soundflower(1.6.6)
>>>>> Regs-MacBook-Pro:~ Reg$
>>>>>
>>>>> Reg (Getting in deeper)
>>>>>
>>>>>
>>>>> On 27/06/2013, at 3:18 pm, Reg Whitely <rwhit...@internode.on.net> wrote:
>>>>>
>>>>>> Yes Ronni, indeed I repaired both. I'm looking at this now as the error
>>>>>> message
>>>>>>
>>>>>> NSUnderlyingError = "Error Domain=kextcache Code=71 \"The operation
>>>>>> couldn\U2019t be completed. (kextcache error 71.)\"";
>>>>>>
>>>>>> http://apple.stackexchange.com/questions/66544/unexpected-error-when-installing-os-update-in-os-x
>>>>>>
>>>>>> Not sure about kext caches though. Looks scary
>>>>>>
>>>>>> Reg
>>>>>>
>>>>>>
>>>>>> On 27/06/2013, at 3:12 pm, Ronda Brown <ro...@mac.com> wrote:
>>>>>>
>>>>>>> Just quickly Reg,
>>>>>>>
>>>>>>> When booted into Recovery and opened Disk Utility-- Did you select your
>>>>>>> hard drive entry (mfgr.'s ID and drive size) from the the left side
>>>>>>> list (not the volume)?
>>>>>>> Click on the 'Repair Disk button' on the lower right of the window.
>>>>>>>
>>>>>>> See if this will repair the boot helper partition.
>>>>>>>
>>>>>>>
>>>>>>> Sent from Ronni's iPad4
>>>>>>>
>>>>>>> On 27/06/2013, at 2:41 PM, Reg Whitely <rwhit...@internode.on.net>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Thanks Ronni and Daniel (yet again). I have followed your advice (as
>>>>>>>> below) Ronni and repaired permissions and the disk. There didn't
>>>>>>>> appear to be much wrong. Curiously when I senected the 10.8.4 disk to
>>>>>>>> restart I got the message: "You can't change the startup disk to the
>>>>>>>> selected disk. Building boot caches on boot helper partition failed."
>>>>>>>> I needed to select the "shut down" option and then restart manually.
>>>>>>>>
>>>>>>>> I then reinstalled the 10.8.4 combo package and got the same 'failed'
>>>>>>>> message. I've opened the Console and saved the log, but really don't
>>>>>>>> understand it. I'm not sure I should post it to the list either as
>>>>>>>> it's long and complicated. I'll put a shortened version below.
>>>>>>>>
>>>>>>>> Interestingly when I "Get Info" on my hard drive it tells me I can
>>>>>>>> only read. I suspect that's not the problem as Elaine's iMac tells her
>>>>>>>> that too and I installed the exact same combo update on it
>>>>>>>> successfully yesterday (whilst mine was reinstalling Mountain Lion).
>>>>>>>>
>>>>>>>> I may need to resort to Daniel's advice and backup, erase and
>>>>>>>> reinstall again, however I'd like to cover all other options first.
>>>>>>>>
>>>>>>>> The abbreviated log is:
>>>>>>>>
>>>>>>>> Jun 27 14:15:02 Regs-MacBook-Pro.local installd[313]: PackageKit:
>>>>>>>> Install Failed: Error Domain=PKInstallErrorDomain Code=121 "An error
>>>>>>>> occurred while updating system extension information."
>>>>>>>> UserInfo=0x7fcc77752410 {NSUnderlyingError=0x7fcc77a93860 "The
>>>>>>>> operation couldn’t be completed. (kextcache error 71.)",
>>>>>>>> NSLocalizedDescription=An error occurred while updating system
>>>>>>>> extension information., arguments=(
>>>>>>>> "-update-volume",
>>>>>>>> "/",
>>>>>>>> "-Installer"
>>>>>>>> )} {
>>>>>>>> NSLocalizedDescription = "An error occurred while updating
>>>>>>>> system extension information.";
>>>>>>>> NSUnderlyingError = "Error Domain=kextcache Code=71 \"The
>>>>>>>> operation couldn\U2019t be completed. (kextcache error 71.)\"";
>>>>>>>> arguments = (
>>>>>>>> "-update-volume",
>>>>>>>> "/",
>>>>>>>> "-Installer"
>>>>>>>> );
>>>>>>>> }
>>>>>>>> Jun 27 14:15:02 Regs-MacBook-Pro.local Installer[289]:
>>>>>>>> install:didFailWithError:Error Domain=PKInstallErrorDomain Code=121
>>>>>>>> "An error occurred while updating system extension information."
>>>>>>>> UserInfo=0x7fb1468bdf40 {arguments=(
>>>>>>>> "-update-volume",
>>>>>>>> "/",
>>>>>>>> "-Installer"
>>>>>>>> ), NSLocalizedDescription=An error occurred while updating
>>>>>>>> system extension information., NSUnderlyingError=0x7fb146be9f00 "The
>>>>>>>> operation couldn’t be completed. (kextcache error 71.)"}
>>>>>>>> Jun 27 14:15:03 Regs-MacBook-Pro.local Installer[289]: Install failed:
>>>>>>>> The Installer encountered an error that caused the installation to
>>>>>>>> fail. Contact the software manufacturer for assistance.
>>>>>>>> Jun 27 14:15:03 Regs-MacBook-Pro.local Installer[289]:
>>>>>>>> IFDInstallController 42A424A0 state = 7
>>>>>>>> Jun 27 14:15:03 Regs-MacBook-Pro.local Installer[289]: Displaying
>>>>>>>> 'Install Failed' UI.
>>>>>>>> Jun 27 14:15:03 Regs-MacBook-Pro.local Installer[289]: 'Install
>>>>>>>> Failed' UI displayed message:'The Installer encountered an error that
>>>>>>>> caused the installation to fail. Contact the software manufacturer for
>>>>>>>> assistance.'.
>>>>>>>> Jun 27 14:15:25 Regs-MacBook-Pro.local installd[313]: installd:
>>>>>>>> Exiting.
>>>>>>>>
>>>>>>>>
>>>>>>>> Does this make any sense?
>>>>>>>>
>>>>>>>> Reg
>>>>>>>> (Thinking it must be 5 o'clock somewhere!)
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On 27/06/2013, at 1:33 pm, Ronda Brown <ro...@mac.com> wrote:
>>>>>>>>
>>>>>>>>> 1. Open Disk Utility and Repair Permissions
>>>>>>>>> 2. Then boot into Recovery and 'Repair the Disk' with Disk Utility.
>>>>>>>>>
>>>>>>>>> Then, try to install the Combo Update.
>>>>>>>>>
>>>>>>>>> Cheers,
>>>>>>>>> Ronni
>>>>>>>>>
>>>>>>>>> Sent from Ronni's iPad4
>>>>>>>>>
>>>>>>>>> On 27/06/2013, at 11:48 AM, Reg Whitely <rwhit...@internode.on.net>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi all
>>>>>>>>>>
>>>>>>>>>> I've just installed the 10.8.4 combo and again "still" receive the
>>>>>>>>>> message "The installation failed. The installer encountered an error
>>>>>>>>>> that caused the installation to fail. Contact the software
>>>>>>>>>> manufacturer for assistance'".
>>>>>>>>>>
>>>>>>>>>> When I restarted the computer 10.8.4 has indeed been installed. This
>>>>>>>>>> was the problem I was trying to solve by reinstalling OS X. What is
>>>>>>>>>> happening in the system to cause this, does anyone know?
>>>>>>>>>>
>>>>>>>>>> Reg
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On 27/06/2013, at 11:25 am, Reg Whitely <rwhit...@internode.on.net>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Thanks Daniel and Ronni
>>>>>>>>>>>
>>>>>>>>>>> As an update, I've followed your advice, made a bootable backup
>>>>>>>>>>> using CCCloner, backed up to Time Machine, erased the SSD,
>>>>>>>>>>> reinstalled OS X from Recovery via a net download, and then
>>>>>>>>>>> restored apps and data from Time Machine. All seems Ok at this time.
>>>>>>>>>>>
>>>>>>>>>>> It wasn't quite as easy as that though, as after restarting with
>>>>>>>>>>> Opt key, Disk Utility initially could not erase the disk as it
>>>>>>>>>>> "could not dismount the disk", or words to that effect. Using
>>>>>>>>>>> Techtools Pro last week, thinking it might fix the troubles I had
>>>>>>>>>>> with the computer, it had installed an eDrive partition which
>>>>>>>>>>> simply could not be deleted. Disk Utility could not repartition the
>>>>>>>>>>> SSD as again it "could not dismount the disk". Eventually I was
>>>>>>>>>>> able to erase each of the separate partitions but the eDrive
>>>>>>>>>>> partition remained, albeit I could rename it something else. I'm
>>>>>>>>>>> not sure I wanted that to remain so I decided to use the iMac and
>>>>>>>>>>> restarted the MacBook in Target Firewire mode. I used Disk utility
>>>>>>>>>>> on the iMac to repartition the SSD back to one partition.
>>>>>>>>>>>
>>>>>>>>>>> Restarting the MacBook Pro with the Opt key down there was then no
>>>>>>>>>>> Recovery Disk option (I guess I blew that away too) so the computer
>>>>>>>>>>> prompted me to reinstall from the net, which I did.
>>>>>>>>>>>
>>>>>>>>>>> From there it was easy to reinstall the data from Time Machine.
>>>>>>>>>>>
>>>>>>>>>>> That entire process took around 6 hours, on and off. I was able to
>>>>>>>>>>> go away and do other things as the Mountain Lion was dragged in
>>>>>>>>>>> through the net!
>>>>>>>>>>>
>>>>>>>>>>> All a bit puzzling to me but as I said, all seems to be well but
>>>>>>>>>>> time will tell - when the next OS X update is released perhaps.
>>>>>>>>>>>
>>>>>>>>>>> *Ah yes I note the installed ML is 10.8.3 so there is a combo
>>>>>>>>>>> update waiting in my downloads folder to deal with after I finish
>>>>>>>>>>> this email, so I'll post an update when that has been installed!
>>>>>>>>>>>
>>>>>>>>>>> Daniel, as an aside, I have received a response from Alsoft re Disk
>>>>>>>>>>> Warrior and SSDs. I'll post it separately on-list. Look out for it
>>>>>>>>>>> as it may raise some eyebrows and discussion ;-)
>>>>>>>>>>>
>>>>>>>>>>> Regards and thanks
>>>>>>>>>>>
>>>>>>>>>>> Reg
>
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Reg Whitely
Home: 08 9921 7272
Mob: 04 8899 7313
Email: rwhit...@internode.on.net
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