Hi Jennifer

It's all pretty safe, and shouldn't (won't) cause any issues.
Basically, it's just shut down the computer. Hold down those 4 keys 
(Command-Option-P-R) after turning the computer on. (or just before turning it 
on).
After a couple of chimes (like the normal start up ones) you let the keys go 
and it will start up like normal.

Hope that puts you at ease a little.

Kind regards
Daniel

Sent from my iPhone 5

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: <daniel AT macwizardry.com.au>
Web:   <http://www.macwizardry.com.au>


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 31/07/2014, at 8:45 PM, Jennifer Lefroy <lefroy.jenni...@gmail.com> wrote:

> I must say I feel very apprehensive about this never having understood before 
> reading about it since your email, Ronni.  (I think it is those ominous words 
>  "kernel" and terminus :-)  I assume I set P and R as locked caps before 
> starting? 
> 
> Regards, Jennifer
> 
> 
> On 31 July 2014 13:57, Ronda Brown <ro...@mac.com> wrote:
> Hi Jennifer,
> 
> One other thing you could try before calling your favourite technician.
> Is a PRAM reset.
> 
> <http://support.apple.com/kb/ht1379>
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 31 Jul 2014, at 10:06 am, Jennifer Lefroy <lefroy.jenni...@gmail.com> 
> wrote:
> 
>> Hello Both.  Thank you for those prompt suggestions.  Sadly neither worked 
>> and so I guess it is time to call our favourite technician?
>> 
>> Regards,
>> Jennifer
>> 
>> 
>> On 30 July 2014 21:14, Daniel Kerr <dan...@macwizardry.com.au> wrote:
>> Hi Jennifer
>> 
>> Also try an SMC reset as that can sometimes fix it also.
>> Otherwise, yes, it may be a hardware issue.
>> 
>> http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US
>> 
>> /quote
>>         • Shut down the computer.
>>         • Plug in the MagSafe power adapter to a power source, connecting it 
>> to the Mac if its not already connected.
>>         • On the built-in keyboard, press the (left side) 
>> Shift-Control-Option keys and the power button at the same time.
>>         • Release all the keys and the power button at the same time.
>>         • Press the power button to turn on the computer.
>> Note: The LED on the MagSafe power adapter may change states or temporarily 
>> turn off when you reset the SMC.
>> /end quote
>> 
>> Hope that helps.
>> 
>> (And lol Ronni,.."she if it then detects it",..she,…hahaha), that's sounds 
>> more like a "tipsy" "see" ;o) lol,..sorry couldn't resist) ;o)) hehe ;)
>> 
>> Kind regards
>> Daniel
>> 
>> Sent from my iPhone 5
>> 
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: <daniel AT macwizardry.com.au>
>> Web:   <http://www.macwizardry.com.au>
>> 
>> 
>> **For everything Apple**
>> 
>> NOTE: Any information provided in this email may be my personal opinion and 
>> as such should be taken accordingly, and may not be the views of 
>> MacWizardry. Any information provided does not offer or warrant any form of 
>> warranty or accept liability. It would be appreciated that if any 
>> information in this email is to be disseminated, distributed or copied, that 
>> permission by the author be requested.
>> 
>> On 30/07/2014, at 9:02 PM, Ronda Brown <ro...@mac.com> wrote:
>> 
>> > Hi Jennifer,
>> >
>> > Hold down the on/off button for 10 seconds to reboot the machine.
>> > She if it then detects the Airport Card.
>> >
>> > Cheers,
>> > Ronni
>> > Sent from Ronni's iPad4
>> >
>> >
>> >> On 30 Jul 2014, at 8:49 pm, Jennifer Lefroy <lefroy.jenni...@gmail.com> 
>> >> wrote:
>> >>
>> >> Hello Everyone,
>> >> My husbands laptop has lost internet connection, connection with the 
>> >> printer etc.  The symbol for wireless connection now says "No airport 
>> >> card installed".  Time to call for technical help?
>> >>
>> >> Regards,
>> >> Jennifer
> 
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