Unfortunately that didn't work either, but at least I know how to do it now!
Two more questions if I may. First if I connect the laptop to the iMac with an ethernet would I then be able to print a document urgently needed. Second. I think our back up external disc may be corrupted. Would it be safe to connect up a new disc and backup everything at this stage. (I can't see why not, but…). My apologies for seeming to have lost control of "send" Regards, Jennifer On 31 July 2014 20:53, Daniel Kerr <dan...@macwizardry.com.au> wrote: > Hi Jennifer > > It's all pretty safe, and shouldn't (won't) cause any issues. > Basically, it's just shut down the computer. Hold down those 4 keys > (Command-Option-P-R) after turning the computer on. (or just before turning > it on). > After a couple of chimes (like the normal start up ones) you let the keys > go and it will start up like normal. > > Hope that puts you at ease a little. > > Kind regards > Daniel > > Sent from my iPhone 5 > > --- > Daniel Kerr > MacWizardry > > Phone: 0414 795 960 > Email: <daniel AT macwizardry.com.au> > Web: <http://www.macwizardry.com.au> > > > **For everything Apple** > > NOTE: Any information provided in this email may be my personal opinion > and as such should be taken accordingly, and may not be the views of > MacWizardry. Any information provided does not offer or warrant any form of > warranty or accept liability. It would be appreciated that if > any information in this email is to be disseminated, distributed or copied, > that permission by the author be requested. > > On 31/07/2014, at 8:45 PM, Jennifer Lefroy <lefroy.jenni...@gmail.com> > wrote: > > I must say I feel very apprehensive about this never having understood > before reading about it since your email, Ronni. (I think it is those > ominous words "kernel" and terminus :-) I assume I set P and R as locked > caps before starting? > > Regards, Jennifer > > > On 31 July 2014 13:57, Ronda Brown <ro...@mac.com> wrote: > >> Hi Jennifer, >> >> One other thing you could try before calling your favourite technician. >> Is a PRAM reset. >> >> <http://support.apple.com/kb/ht1379> >> >> Cheers, >> Ronni >> >> Sent from Ronni's iPad4 >> >> >> On 31 Jul 2014, at 10:06 am, Jennifer Lefroy <lefroy.jenni...@gmail.com> >> wrote: >> >> Hello Both. Thank you for those prompt suggestions. Sadly neither >> worked and so I guess it is time to call our favourite technician? >> >> Regards, >> Jennifer >> >> >> On 30 July 2014 21:14, Daniel Kerr <dan...@macwizardry.com.au> wrote: >> >>> Hi Jennifer >>> >>> Also try an SMC reset as that can sometimes fix it also. >>> Otherwise, yes, it may be a hardware issue. >>> >>> http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US >>> >>> /quote >>> • Shut down the computer. >>> • Plug in the MagSafe power adapter to a power source, >>> connecting it to the Mac if its not already connected. >>> • On the built-in keyboard, press the (left side) >>> Shift-Control-Option keys and the power button at the same time. >>> • Release all the keys and the power button at the same time. >>> • Press the power button to turn on the computer. >>> Note: The LED on the MagSafe power adapter may change states or >>> temporarily turn off when you reset the SMC. >>> /end quote >>> >>> Hope that helps. >>> >>> (And lol Ronni,.."she if it then detects it",..she,…hahaha), that's >>> sounds more like a "tipsy" "see" ;o) lol,..sorry couldn't resist) ;o)) hehe >>> ;) >>> >>> Kind regards >>> Daniel >>> >>> Sent from my iPhone 5 >>> >>> --- >>> Daniel Kerr >>> MacWizardry >>> >>> Phone: 0414 795 960 >>> Email: <daniel AT macwizardry.com.au> >>> Web: <http://www.macwizardry.com.au> >>> >>> >>> **For everything Apple** >>> >>> NOTE: Any information provided in this email may be my personal opinion >>> and as such should be taken accordingly, and may not be the views of >>> MacWizardry. Any information provided does not offer or warrant any form of >>> warranty or accept liability. It would be appreciated that if any >>> information in this email is to be disseminated, distributed or copied, >>> that permission by the author be requested. >>> >>> On 30/07/2014, at 9:02 PM, Ronda Brown <ro...@mac.com> wrote: >>> >>> > Hi Jennifer, >>> > >>> > Hold down the on/off button for 10 seconds to reboot the machine. >>> > She if it then detects the Airport Card. >>> > >>> > Cheers, >>> > Ronni >>> > Sent from Ronni's iPad4 >>> > >>> > >>> >> On 30 Jul 2014, at 8:49 pm, Jennifer Lefroy < >>> lefroy.jenni...@gmail.com> wrote: >>> >> >>> >> Hello Everyone, >>> >> My husbands laptop has lost internet connection, connection with the >>> printer etc. The symbol for wireless connection now says "No airport card >>> installed". Time to call for technical help? >>> >> >>> >> Regards, >>> >> Jennifer >>> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - < >> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - < > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - < > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >
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