Hi all, with Ronni’s help again off list Ronni (with permission) reviewed my printer status report. The report indicated that the bonjour service was not enabled. Ronni indicated this should be enabled. Once on the trail I was able to go into the Epson Netconfig software and browse to the TCP/IP area and select the “Bonjour” enable option. A few minutes later I was printing ok. I have also been able to AirPrint for iOS devices. I am yet to set up a Scan wirelessly back to a folder or MBP. Will work through the User Manual to configure that.
I am unclear on why the bonjour service became disabled following the decommissioning of my previous Epson printer but it’s a tip to verify when any of you are setting up a new printer. Was very frustrating to be able to know it was connected to the Network, could Cloud print ok, but not simple config over the network. Regards Pete. > On 14 Sep 2015, at 6:39 pm, Ronni Brown <ro...@mac.com> wrote: > > Hi Peter, >> You're sure you have the latest Printer drivers installed? I figured when I >> did the online installation and registration the driver update would have >> occured. I suppose it's possible that didn't happen so will ensure tonight. >> <https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&oid=233682&infoType=Downloads >> >> <https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&oid=233682&infoType=Downloads>> > > DON'T download from Epson link, Use Apple Software Update and check you have > downloaded & installed > Epson Printer Drivers v3.1 for OS X > > Post Date: Jun 18, 2015 > > File Size: 1.22 GB > > <https://support.apple.com/kb/DL1792?locale=en_US > <https://support.apple.com/kb/DL1792?locale=en_US>> > > Ronni > >> On 14 Sep 2015, at 8:20 am, petercr...@westnet.com.au >> <mailto:petercr...@westnet.com.au> wrote: >> >> Thanks Ronni, see comments alongside below. >> >> You're sure you have the latest Printer drivers installed? I figured when I >> did the online installation and registration the driver update would have >> occured. I suppose it's possible that didn't happen so will ensure tonight. >> <https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&oid=233682&infoType=Downloads >> >> <https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&oid=233682&infoType=Downloads>> >> Epson WF-4630 Series. >> Is the Wi-Fi icon ON the product's control panel? Yes >> Your Airport Wireless Network is a Dual-Band 5GHz & 2.5GHz? Yes - on the LCD >> panel for the printer, the network SSID appears twice with both ticked. >> >> When you click on " [+] then 'Add Printer or Scanner' , does it open up the >> Default window - Name: Location: Use:? When I click the "+", the Add window >> opens up. There are no printers listed in the Default window. >> Can you type the Epson Printer name in Search field and find the Printer >> that way? Not tried this but I will. >> Can you Add the Printer using its IP Address or Name? Yes, In the IP screen >> I can add it that way and then it will print - however the IP gets >> reassigned whenever network rebooted - usually for non related reasons. >> And you have 'Printer Sharing' turned ON in System Preferences > Sharing? >> Not sure - will check tonight. >> Does the Epson printer show in Sharing under Printers:? Will check tonight. >> >> On your Printer LCD settings - Print a Network Status sheet. >> If it's similar to my Epson TX810FW >> 1. Enter the Setup mode. >> 2. Select Network Settings. >> 3. Select Confirm Network Settings >> 4. Confirm the connection status. If you want to print status sheet, press >> Start. >> That will show you the Network settings details and give you a clue. Yes, I >> did this and it all appeared good - no errors noted, IP was assigned OK, >> SSID was correctly noted. Will review again tonight. >> >> Have you tried 'Reset' the entire print system? Sometimes it’s necessary to >> reset the entire printing system. Yes,I did this as well last night to no >> avail. >> From the Printers & Scanners preferences, use secondary (Control-click) in >> the printers list (left panel), and choose “Reset printing system” from the >> shortcut menu. >> Click OK in the verification dialog. >> Next you’ll have to authenticate as an administrative user. >> >> This clears all configured devices, shared settings, custom presets, and >> queued print jobs. >> While this may seem drastic, it’s likely to clear up any software-related >> printing issues. >> >> Then try to Add the Epson WF-4630 Series printer. After the reset, I tried >> this again, from my own and my wifes MBP, again with no visibility. >> >> There are some new things to try in what you provided here, thanks again >> Ronni for detailed items on this. I hope I sort it tonight - I'm sure the >> printer wont work if I end up tossing it into the pool! Just kidding. >> >> Regards >> >> Pete... >> >> >> >> ----- Original Message ----- >> From: >> wamug@wamug.org.au <mailto:wamug@wamug.org.au> >> To: >> "WAMUG" <wamug@wamug.org.au <mailto:wamug@wamug.org.au>> >> Cc: >> >> Sent: >> Sun, 13 Sep 2015 23:46:15 +0800 >> Subject: >> Re: Epson printer network visibility >> >> >> Hi Peter, >> >> You're sure you have the latest Printer drivers installed? >> <https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&oid=233682&infoType=Downloads >> >> <https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&oid=233682&infoType=Downloads>> >> Epson WF-4630 Series. >> Is the Wi-Fi icon ON the product's control panel? >> Your Airport Wireless Network is a Dual-Band 5GHz & 2.5GHz? >> >> When you click on " [+] then 'Add Printer or Scanner' , does it open up the >> Default window - Name: Location: Use:? >> Can you type the Epson Printer name in Search field and find the Printer >> that way? >> Can you Add the Printer using its IP Address or Name? >> And you have 'Printer Sharing' turned ON in System Preferences > Sharing? >> Does the Epson printer show in Sharing under Printers:? >> >> On your Printer LCD settings - Print a Network Status sheet. >> If it's similar to my Epson TX810FW >> 1. Enter the Setup mode. >> 2. Select Network Settings. >> 3. Select Confirm Network Settings >> 4. Confirm the connection status. If you want to print status sheet, press >> Start. >> That will show you the Network settings details and give you a clue. >> >> Have you tried 'Reset' the entire print system? Sometimes it’s necessary to >> reset the entire printing system. >> From the Printers & Scanners preferences, use secondary (Control-click) in >> the printers list (left panel), and choose “Reset printing system” from the >> shortcut menu. >> Click OK in the verification dialog. >> Next you’ll have to authenticate as an administrative user. >> >> This clears all configured devices, shared settings, custom presets, and >> queued print jobs. >> While this may seem drastic, it’s likely to clear up any software-related >> printing issues. >> >> Then try to Add the Epson WF-4630 Series printer. >> >> >> Cheers, >> Ronni >> >> 13-inch MacBook Air (April 2014) >> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >> 8GB 1600MHz LPDDR3 SDRAM >> 512GB PCIe-based Flash Storage >> >> OS X Yosemite 10.10.2 >> >> On 13 Sep 2015, at 8:35 pm, Peter Crisp <petercr...@westnet.com.au >> <mailto:petercr...@westnet.com.au>> wrote: >> >> Hi Ronni, back home now. Incidentally while I was in Albany I tested my MBP >> on Sev’s network and straight up it spotted his Fuji printer in my “Add” >> panel. >> >> So on my MBP and my wife's MBP I have fully run through the Epson >> installation process each time it completed successfully and said “go to >> System Preferences and select Printers and Scanners and then “+””. So I do >> that and the Add panel on both MBP is blank - no printer showing at all I >> have verified at the printer that it has a healthy network connection and >> this is confirmed (Also turned OFF then ON again twice). Also independently >> verified by Epsonconnect print jobs getting to the printer successfully from >> the internet. >> >> It’s got me stumped why it doesn’t show. >> >> The printer seems fine, the MBP’s seem fine the network config could be >> flawed preventing the visibility but I have no idea where to go next. >> Especially curious as my previous Epson was fine on the network and easily >> visible. Network settings have not changed at all. >> >> Any tips appreciated. >> >> Pete... >> >> >> >> On 12 Sep 2015, at 1:49 pm, Peter Crisp <petercr...@westnetcom.au >> <mailto:petercr...@westnet.com.au>> wrote: >> >> Thanks Ronni, I'm down in rainy Albany this weekend. >> >> I will back track over from the start in setup. Probably my omission of a >> step there. >> >> Thanks for the tips. >> >> Will revert early next week. >> >> Regards >> >> Pete >> >> On 12 Sep 2015, at 12:23 pm, Ronni Brown <ro...@mac.com >> <mailto:ro...@mac.com>> wrote: >> >> Hi Peter, >> >> I assume you followed the initial setup instructions for the Epson WF-4630 >> workforce multifunction printer. >> >> In System Preferences > Printers & Scanners - you select the product name >> that you want to connect, and then select the Epson product name on the Use >> menu - then click Add >> The printer driver is automatically downloaded by the Apple Software Updater. >> >> The first thing to try is turn OFF the printer and then Turn if ON again to >> see if it connects and your Mac can find it. >> >> What have you tried? >> Have you checked the Printer's diagnostic screen - Network settings? >> >> <http://support2.epson.net/manuals/english/spc/wf_4630_4640_5620/pdf/npd4874-02.pdf >> >> <http://support2.epson.net/manuals/english/spc/wf_4630_4640_5620/pdf/npd4874-02.pdf>> >> >> Cheers, >> Ronni >> >> 13-inch MacBook Air (April 2014) >> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >> 8GB 1600MHz LPDDR3 SDRAM >> 512GB PCIe-based Flash Storage >> >> OS X Yosemite 10.10.2 >> >> On 10 Sep 2015, at 6:42 pm, Peter Crisp <petercr...@westnet.com.au >> <mailto:petercr...@westnet.com.au>> wrote: >> >> I had to retire my trust Epson printer from 2009 and I got another Epson >> printer. Has some good features WF-4630 model. Anyway I went through the >> process and it connects to the wireless network no problem and I can print >> via the cloud registered service now but I cannot see it on the network via >> the Sys prefs>Printers window. I press the “+” to add a printer and it does >> not report in the window. If I select “Window” it goes to workgroups and >> then I see the printer name, I select and then nothing more happens (after >> entering password naturally). >> >> So I can print via the cloud and using the great Epson app - but can’t do >> the most basic thing of printing directly to the network. It seems like a >> network protocol issue preventing visibility but I am unsure how to resolve. >> >> Anyone else have this issue or tips to resolve? >> >> >> >> Pete > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> Pete
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