Hi Ronni,
Thanks for all the advice. Finally bit the bullet, re-formatted the Time
Capsule. My husband's backup completed fine. Mine had a minor glitch..but
it looks like it's backing up!

Cheers

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 94336609
Mobile: 0414268043
arkaysp...@gmail.com

On 13 April 2016 at 17:04, Ronda Brown <ro...@mac.com> wrote:

> As the person who wrote that suggestion mentions:
>
> "Unsetting the schg flag on /Applications/CrashPlan.app might be a
> permanent fix, but could in theory be unsafe, and CrashPlan would probably
> just reactivate the flag on the next autoupdate anyway."
>
> Sent from Ronni's iPad4
>
>
> On 13 Apr 2016, at 2:30 PM, Rosemary Spark <arkaysp...@gmail.com> wrote:
>
> Hi Ronni,
> I've been reading around.
>
> This was another suggestion
>
> *sudo find /.MobileBackups.trash/ -flags +schg -exec chflags noschg {} \;*
>
> from https://discussions.apple.com/thread/5750388?tstart=0
>
> Is this safe?
> It has the virtue of being simpler.
>
> Cheers
> Rosemary
>
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com
>
> On 11 April 2016 at 19:01, Ronni Brown <ro...@mac.com> wrote:
>
>> Hi Rosemary,
>>
>> On 11 Apr 2016, at 12:13 PM, Rosemary Spark <arkaysp...@gmail.com> wrote:
>>
>> Hi Ronni,
>> I found this discussion but I'm not that familiar with terminal
>>
>>
>> After reading the complete log you sent in previous email, and knowing
>> that you are not very familiar with using Terminal.
>> The Terminal commands required are using *sudo*  - and you need to be
>> VERY careful when using the sudo command.
>> You could type a command incorrectly and destroy the system!
>>
>> I would recommend you contact either Daniel or another consultant to come
>> and carry out the necessary procedures to fix this CrashPlan.app problem in
>> Time Machine backups.
>> As I mentioned before seeing the complete log…
>> /begin quote:
>> Without seeing the complete log file of your TM backupd just the parts of
>> the log below indicates to me CrashPlan is the problem.
>>
>> You would also see in the logs that TimeMachine is having issues thinning
>> old backups on TimeCapsule, and worse yet, TimeMachine won't thin the
>> MobileBackups on your Mac, meaning your SSD or hard drive will being filled
>> up by backups that would never be deleted.
>>
>> It seems when you install CrashPlan, it sets file system attributes
>> that do not allow itself to get deleted. With a bit of
>> command-line wizardry, you can fix this problem. You need to *remove the
>> attributes from all instances of CrashPlan.app in all backed-up locations.*
>> *AND then Exclude CrashPlan from TM backups*
>>
>> This Apple discussion should help you with the terminal commands: <
>> https://discussions.apple.com/message/29277434#29277434>
>> /end quote:
>>
>> Or if you don’t wish to wait until you can get an appointment with a
>> consultant, I would suggest you:
>> Start Again:
>> *A) Erase the Data disk in Time Capsule* (that will erase everything -
>> both computer backups (yours & your husbands).
>> 1. Open Airport Utility
>> 2. Select Time Capsule
>> 3. Then 'Edit'
>> 4. Then 'Disks'
>> 5. Then 'Erase Disk' button
>>
>> You will get a confirmation prompt, defaulted to "Quick Erase", which is
>> fine for most purposes.
>>
>> *B) Then Exclude CrashPlan from TM backups*
>> add /Applications/CrashPlan.app to the excluded list for TimeMachine
>> backups so that it is not backed up again.
>>
>> System Preferences > Time Machine - click on Options
>> exclude    /Applications/CrashPlan.app from Time Machine.
>> Otherwise you will continue to create more problematic snapshots in Time
>> Machine.
>>
>>
>> Cheers,
>> Ronni
>>
>> *13-inch MacBook Air (April 2014)*
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>>
>> El Capitan OS X 10.11.4
>>
>
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