Hi Jewels,

I understand very well being caught up in urgent work, it's an occupational 
hazard for many of us ;-)

Good to hear you were able to delete all the temp files, I was certain they 
would be causing problems in iTunes.

If you have anymore issues with files not being able to be written to the 
iTunes library files we would need to look at why, or what third party 
add-on/plug-in or program is preventing this to happen.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 29 Aug 2017, at 9:33 pm, Julie Bedford <jew...@iinet.net.au> wrote:
> 
> Hi Ronnie
> 
> So sorry for my rudeness on not replying until now - have been caught up with 
> urgent work.
> 
> I did delete the temp files and since I have perhaps added 5 files into 
> iTunes - so far so good !!  I had almost a gb of temp files.
> Hopefully my iTunes will run okay again.
> 
> Once again, thank you for your invaluable assistance !
> 
> Cheers
> Jewels
> 
>> On 28 Aug 2017, at 8:04 AM, Ronni Brown <ro...@mac.com> wrote:
>> 
>> Hi Jewels,
>> 
>> Is iTunes working any better after you deleted all the Temp files as per my 
>> previous reply?
>> 
>> Some temp files are caches for interrupted downloads for things you had 
>> purchased that developed an error during media purchase downloads. That 
>> didn't completely download properly. 
>> 
>> Other temp files are error dump files that can cause iTunes to not run 
>> properly.
>> 
>> Cheers,
>> Ronni
>> 
>>> On 27 Aug 2017, at 11:12 am, Julie Bedford <jew...@iinet.net.au> wrote:
>>> 
>>> Thanks Ronni, 
>>> 
>>> No rush, I’m just grateful you are there to assist us all.
>>> 
>>> Have a great day
>>> 
>>> Cheers
>>> Jewels
>>> 
>>>> On 27 Aug 2017, at 8:47 AM, Ronda Brown <ro...@mac.com> wrote:
>>>> 
>>>> Hi Jewels,
>>>> 
>>>> I'm rushing out for the day so won't be able to help until later today.
>>>> But it sounds like you might have some old Library folders still in your 
>>>> Home/Music/iTunes folder.
>>>> 
>>>> Temp Files from iTunes are created when the software cannot write to one 
>>>> or more of the Library Files.
>>>> You may have some permissions issues, or another program is locking up the 
>>>> ability to write to the .itl file
>>>> iTunes writes them to update the iTunes library file.
>>>> They should NOT stay after the file is updated.
>>>> 
>>>> You should be able to delete all of the .tmp files after you QUIT iTunes.
>>>> 
>>>> Gotta rush, if you need help earlier someone else might be able to help.
>>>> Otherwise I'll get back later today/tonight.
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> 
>>>> Sent from Ronni's iPad4
>>>> 
>>>> 
>>>>> On 26 Aug 2017, at 10:41 pm, Julie Bedford <jew...@iinet.net.au> wrote:
>>>>> 
>>>>> Thanks Ronnie,
>>>>> I guess I’ll give it a go when next adding files - I did this earlier 
>>>>> today unfortunately.  I will let you know how I get on.
>>>>> 
>>>>> iTunes is still stopping and starting when playing something on the Mac - 
>>>>> any remedy you can think of ?
>>>>> 
>>>>> In the iTunes Library I see a vast number of temp files - I am unable to 
>>>>> open them - would it be safe to delete do you think ?
>>>>> 
>>>>> Thanks for both of your suggestions and help
>>>>> 
>>>>> Jewels
>>>>>> On 26 Aug 2017, at 8:50 PM, Ronda Brown <ro...@mac.com> wrote:
>>>>>> 
>>>>>> Hi Jewels, 
>>>>>> I think what Peter was saying is try my 2nd suggestion of the 3 ways to 
>>>>>> get Files into iTunes I gave previously.
>>>>>> In iTunes 
>>>>>> * Choose File > Add to Library (Command-O) and select files or folders.
>>>>>> 
>>>>>> Sent from Ronni's iPad4
>>>>>> 
>>>>>> 
>>>>>>> On 26 Aug 2017, at 8:30 pm, Julie Bedford <jew...@iinet.net.au> wrote:
>>>>>>> 
>>>>>>> Thanks for the suggestion Pete.  
>>>>>>> I think what Ronni suggested was that I go to the iTunes folder / 
>>>>>>> library, locate the relevant folder and drop in directly ?  I have 
>>>>>>> numerous folders in iTunes, each for the relevant subject or website 
>>>>>>> podcast.  It would take me ages to do it that way I feel and is easier 
>>>>>>> just to reformat them in my iskysoft software.  
>>>>>>> 
>>>>>>> I have just played around with an offending file, being careful  not to 
>>>>>>> touch any other folder on the way to iTunes, but still the same 
>>>>>>> problem.  I have been loading up my iTunes since the early 2000’s and 
>>>>>>> never had such a problem.  When iTunes will not quit, I have to do a 
>>>>>>> restart, which interrupts the other jobs I am doing at the time and 
>>>>>>> have to restart them again once the Mac has restarted.  
>>>>>>> 
>>>>>>> On what I have gathered from the web, many people are experiencing 
>>>>>>> problems now with iTunes, I think I must be just one of them.  I would 
>>>>>>> really like to go back to the older version of iTunes, when it was 
>>>>>>> operating perfectly, but not sure if that is really viable.  
>>>>>>> 
>>>>>>> Thanks 
>>>>>>> 
>>>>>>> Jewels
>>>>>>> 
>>>>>>>> On 26 Aug 2017, at 5:19 PM, Peter Crisp <petercr...@westnet.com.au> 
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> Jewels, this is a long shot. During the drag/drop process into iTunes, 
>>>>>>>> is it possible your mouse is passing over a potential drop point (some 
>>>>>>>> other folder on the way to the intended folder) that is making OSX jam 
>>>>>>>> up. If you do the menu driven import method (Ronni suggested this 
>>>>>>>> below) that would at least eliminate that as a possible reason for the 
>>>>>>>> hang ups. I have this problem with Windows Explorer at my work and use 
>>>>>>>> other methods as a result (Import process or Copy/Paste).
>>>>>>>> 
>>>>>>>> Regards
>>>>>>>> 
>>>>>>>> Pete.
>>>>>>>>> On 26 Aug 2017, at 4:07 pm, Julie Bedford <jew...@iinet.net.au> wrote:
>>>>>>>>> 
>>>>>>>>> Many thanks for your email Ronni.
>>>>>>>>> 
>>>>>>>>> I have iTunes 12.6.2 installed - but would mention it was the update 
>>>>>>>>> before this one when I started experiencing the problems.  Never a 
>>>>>>>>> problem previously.
>>>>>>>>> 
>>>>>>>>> I log on to a website and download their latest interviews (of which 
>>>>>>>>> I am a subscriber) - no problem there.  I have always just dragged 
>>>>>>>>> the mp3 file from the Downloads folder and placed in the relevant 
>>>>>>>>> folder on my iTunes.  I then later usually transfer these onto my 
>>>>>>>>> classic ipod - no problems with the ipod.  Sometimes the mp3 I have 
>>>>>>>>> dragged onto iTune freezes iTunes and am unable often to do a Force 
>>>>>>>>> Quit, so have to shutdown and restart the Mac.  I have recently 
>>>>>>>>> noticed also that when playing from iTunes on the Mac, it now stops 
>>>>>>>>> and starts - perhaps a 10 second time of silence and then it returns 
>>>>>>>>> playing.
>>>>>>>>> 
>>>>>>>>> I have my iTunes library etc on a dedicated 2GB hard drive, which I 
>>>>>>>>> installed into my Mac Pro - it is not an external hanging from a USB 
>>>>>>>>> cord.
>>>>>>>>> 
>>>>>>>>> I tend to keep most of the mp3s in the iTunes library for future 
>>>>>>>>> reference.  Of course, when the disc gets full, I will have to think 
>>>>>>>>> about backing some files up on another hard drive for safe keeping.
>>>>>>>>> 
>>>>>>>>> I have been having better luck when transferring the mp3 files onto 
>>>>>>>>> iSkysoft iMedia Converter Deluxe - for reformatting.  Basically I’m 
>>>>>>>>> just reformatting an mp3 into an  mp3, as I suspect maybe the 
>>>>>>>>> original file has something which iTunes does not like and the 
>>>>>>>>> re-format eliminates it.  This process 98% of the time works.
>>>>>>>>> 
>>>>>>>>> I have searched the web for a solution without success, but have come 
>>>>>>>>> across numerous people who are having the same or similar problems.  
>>>>>>>>> 
>>>>>>>>> Cheers
>>>>>>>>> Jewels
>>>>>>>>> 
>>>>>>>>>> On 26 Aug 2017, at 3:34 PM, Ronni Brown <ro...@mac.com> wrote:
>>>>>>>>>> 
>>>>>>>>>> Hi Jewels,
>>>>>>>>>> 
>>>>>>>>>> A) How are you trying to Add these MP3 files into iTunes?
>>>>>>>>>> 
>>>>>>>>>> You can add them to iTunes in many ways:
>>>>>>>>>> 
>>>>>>>>>> * Drop them—either grouped or in a folder—on the iTunes icon.
>>>>>>>>>> 
>>>>>>>>>> * Choose File > Add to Library (Command-O) and select files or 
>>>>>>>>>> folders.
>>>>>>>>>> 
>>>>>>>>>> *Drop them in the Automatically Add to iTunes folder. This is 
>>>>>>>>>> located in the iTunes Media folder, which by default is in your 
>>>>>>>>>> Music folder. iTunes adds any new content in this “watched” folder 
>>>>>>>>>> to your iTunes library and then deletes it from the folder.
>>>>>>>>>> 
>>>>>>>>>> B) What format were the original downloaded files, and what 
>>>>>>>>>> ‘program’ have you used to convert the files to MP3?
>>>>>>>>>> You can convert audio files in iTunes to other formats.
>>>>>>>>>> "I have run the problematic mp3s
>>>>>>>>>> through a program which reformats to an mp3, which usually works, 
>>>>>>>>>> but not always.” 
>>>>>>>>>> 
>>>>>>>>>> C) Are you using iTunes 12.6.2?
>>>>>>>>>> 
>>>>>>>>>> Cheers,
>>>>>>>>>> Ronni
>>>>>>>>>> 
>>>>>>>>>>> On 25 Aug 2017, at 11:00 pm, Julie Bedford <jew...@iinet.net.au> 
>>>>>>>>>>> wrote:
>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>>>>> Hi
>>>>>>>>>>> I have been having the following problem since doing one of the 
>>>>>>>>>>> itune updates.
>>>>>>>>>>> 
>>>>>>>>>>> I download a number of talks from various sites I am a member of - 
>>>>>>>>>>> basically mp3s.
>>>>>>>>>>> I do not have a problem downloading, but do when trying to transfer 
>>>>>>>>>>> into itunes.  iTunes
>>>>>>>>>>> freezes and usually I am unable to do a force quit and have to do a 
>>>>>>>>>>> restart.
>>>>>>>>>>> 
>>>>>>>>>>> It is not every file I put into itunes, but enough to really be 
>>>>>>>>>>> annoying.  I’ve tried the
>>>>>>>>>>> various suggestions on the net without any success.  The last 
>>>>>>>>>>> suggestion was MacKeeper,
>>>>>>>>>>> but I resisted as I know Ronnie’s opinion on this software.  I have 
>>>>>>>>>>> run the problematic mp3s
>>>>>>>>>>> through a program which reformats to an mp3, which usually works, 
>>>>>>>>>>> but not always.  
>>>>>>>>>>> 
>>>>>>>>>>> I’m currently running El Capitan OS.  
>>>>>>>>>>> 
>>>>>>>>>>> Looking forward to any suggestions
>>>>>>>>>>> 
>>>>>>>>>>> Jewels
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>