Hello again Severin,

Just had another thought. Apple keeps its iOS (and OSX) versions under tight 
control.  You are only given the option of the highest available iOS version 
compatible with the device you have, so you'll only get 9.3.5 if you have a 
pretty old iPad mini.

If you can't see the update on your iPad mini, you can update manually using 
iTunes.
If you can’t update wirelessly on your iOS device, you can update manually 
using iTunes on a computer that you trust.

Update your device using iTunes

https://support.apple.com/en-au/HT204204

Cheers,

Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 28 Jan 2019, at 6:31 pm, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Severin,
> 
> Robin we have already ascertained that Severin’s iPad mini is NOT a iPad mini 
> 2 by it’s model number
> MD545X/A
> Severin if you click on the model number MD545X/A it should change and show 
> Model number.
> Settings > General > About - Model
> 
> You have down a ‘hard restart’ of your iPad mini?
> Hold down the Home button (the one on the front of the iPhone or iPad) as 
> well as the power button. Keep both buttons held until the Apple logo 
> appears. Let go of the buttons and wait while your device complete its start 
> sequence.
> 
> Is the iPad connecting by Wi-Fi or Cellular?
> 
> Check Settings > General > Data & Time and verify that ‘Set Automatically is 
> on’. If not toggle it on.
> If it is on, toggle it off, wait a few seconds and toggle it on.
> 
> Are the websites you have trouble with ones you need to login?
> 
> Do you have any restrictions set? 
> Settings > General > Restrictions … Turn off all restrictions by entering 
> your restrictions passcode.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.6
> 
> 
> 
>> On 26 Jan 2019, at 8:34 am, Robin Belford <rbelf...@highway1.com.au> wrote:
>> 
>> Hmmm,
>> Are you sure you have an iPad mini 2?
>> To confirm this check the Model number on the back. It will be either A1489, 
>> A1490 or A1491
>> All these models are capable of updating to iOS 12.x
>> If the model number is either A1454 or A1455 it is the first mini and it can 
>> go to iOS 9.3.5
>> 
>> Either way an iOS update should be your first focus.
>> 
>> robin
>> 
>> 
>>> On 26 Jan 2019, at 8:18 am, Severin Crisp <sevcr...@westnet.com.au> wrote:
>>> 
>>> Software update says 8.5 is it.  
>>> 
>>> Sent from Sev's iPhone
>>> 
>>>> On 25 Jan 2019, at 17:39, Ronni Brown <ro...@mac.com> wrote:
>>>> 
>>>> Hello again Severin,
>>>> 
>>>> Is there a reason why you haven’t updated from iOS 8.5?
>>>> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 
>>>> can update to iOS 12 
>>>> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/
>>>> 
>>>> Kind regards,
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 25 Jan 2019, at 6:20 am, Ronni Brown <ro...@mac.com> wrote:
>>>>> 
>>>>> Hello Severin,
>>>>> 
>>>>> I guess you tried a complete shutdown and restart of your iPad2 mini.
>>>>> 
>>>>> Try: Reset Network Settings
>>>>> Settings > General > Reset > Reset Network Settings. 
>>>>> This will not erase any apps or media but will erase Wi-Fi passwords.
>>>>> 
>>>>> Kind regards,
>>>>> Ronni
>>>>> 
>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>> 
>>>>> 
>>>>>> On 24 Jan 2019, at 9:37 pm, Severin Crisp <sevcr...@westnet.com.au> 
>>>>>> wrote:
>>>>>> 
>>>>>> I am using an ageing iPad2 mini with iOS 8.5
>>>>>> With several sites I open the app and then get a " not connected to the 
>>>>>> Internet" message which patently is not true.  
>>>>>> Is this an age phenomenon and is there a workaround?  
>>>>>> Severin Crisp
>>>>>> 
>>>>>> Sent from Sev's iPad
> 
> 
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