No problem Jewels,

Obviously you have already tried the "simple" step by step instructions for the 
MAC on <http://help.myob.com.au/ae18/mac/new_features_7.001.htm>  I cannot say 
that I am surprised that when you actually try to implement this it is not as 
"simple" as they like to make out - unfortunately it seems to be a standard 
marketing tactic to try and sell all these things as quick and easy and reality 
ends up being a bit different.

Hopefully someone else on the list may have some real experience of this - good 
luck.

Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com


-----Original Message-----
From: <wamug.org.au-wamug-boun...@lists.wamug.org.au> on behalf of Julie 
Bedford <jew...@iinet.net.au>
Reply-To: WAMUG <wamug@wamug.org.au>
Date: Wednesday, 19 June 2019 at 14:00
To: WAMUG <wamug@wamug.org.au>
Subject: Re: Has Anyone Any Suggestions?  MYOB AccountEdge

    Hi Neil,
    
    Many thanks for your detailed email and you have done well to accomplish 
what you have achieved so far.  
    
    Problem for me is that I work for myself - my biggest client (who is also a 
friend) has a large roofing company and employs around 13 guys, so that 
definitely puts me in the category of having to be on this new STP system 
unfortunately.  I have spent hours on the phone to MYOB who flatly say there 
are no webinars for training for Account Edge.  They have suggested I do the PC 
version, but have been warned it will not help me set my Mac up for this - I 
guess only to gain an understanding of the system in general.  They did put me 
onto people who could help, but when I called them I was told they had no 
experience in Mac, so that was a waste of time.  
    
    Every year I pay Mac for the upgrades and their support and have been told 
this webinar will cost $150 (for the PC training).  When I speak to anyone at 
MYOB, they do not appear to have any experience in MYOB.  I am most definitely 
not a happy person about this.
    
    I have tried all the alternatives you suggest, including the MYOB 
community, without success.  I recall a few years ago a member of WAMUG sounded 
as though he had good experience in MYOB and was hoping he would pick up my 
initial email and respond.  Sadly, I cannot recall his name though.
    
    I’ve been using MYOB for years and work alongside a firm of accountants who 
also use MYOB, so I cannot really move to another system.  Also, I really do 
not have time on my hands to learn a different system before the end of this 
month.
    
    I guess I’ll continue hunting for someone to assist me.  Many thanks again 
for taking the time to reply to me Neil.
    
    Cheers
    Jewels
    
    > On 19 Jun 2019, at 1:00 PM, Neil Houghton <n...@possumology.com> wrote:
    > 
    > Hi Jewels,
    > 
    > First off - I do not have any experience of MYOB - so this is just more 
general thoughts on your problem.
    > 
    > I run my own SMSF and do my own investing and accounting (except I need 
an independent audit) but I am not an accountant (pre-retirement I was an 
engineer.)
    > 
    > Since I try and do everything paperless, I have had to learn how to 
interface with the ATO to lodge tax returns, do TBAR reporting etc (but no 
payroll reporting).
    > 
    > 
    > So some thoughts:
    > 
    > MYOB Resources:
    > I presume you have already checked out the MYOB resources on this:
    > <http://help.myob.com.au/ae18/mac/> seems to be the MAC specific help 
centre and 
    > <http://help.myob.com.au/ae18/mac/new_features_7.001.htm> seems to cover 
STP and gives step by step instructions for the MAC which SEEM quite simple - 
though I realise ( and have experienced) that things often become more 
complicated when you actually try and follow simple instructions ;o(
    > I also see that the MYOB community has an STP Q&A page 
<https://community.myob.com/t5/Single-Touch-Payroll-STP-Q-A/bd-p/STPQnA> which 
includes MAC related Q&As
    > I also see that they offer online support and live chat options
    > 
    > STP alternatives:
    > I have no idea how big an organisation you run or how committed you are 
to MYOB. If you already have a firm commitment and a lot of time/effort 
invested in your MYOB accounts then I can see that persisting with MYOB and 
using it for STP is probably your preferred option.
    > I notice that if you have four or less employees, the ATO is offering no 
cost/low cost STP solutions: 
<https://www.ato.gov.au/business/single-touch-payroll/in-detail/low-cost-single-touch-payroll-solutions/>
    > This may not be an option/choice for you but I mention it because I took 
a similar path with my SMSF - my accountant died and, rather than find a new 
accountant, I decided I was happy doing the accounts myself (I pretty much did 
this anyway - the accountant just checked it and lodged the return). I had 
decided against dedicated SMSF software (tried it, didn’t like it) and have 
used a series of Excel workbooks to handle everything ( not an approach I would 
suggest for most but it works for me) - so my problem was how to actually lodge 
the returns myself. A similar ATO webpage for SMSF reporting solutions led me 
to find a free online accounting system which allows me to lodge the tax 
returns direct to the ATO. I don't use this system for my accounting (still 
with Excel) I just enter my return figures manually the lodge the return. I see 
that they also say that they offer STP - see 
<https://www2.freeaccountingsoftware.com.au/home/more/videos> however this is 
not a recommendation - my only experience with them is to lodge my annual SMSF 
return which works fine for me - I have no idea how their STP would work for 
you. I have also found their systems can change from year to year - last year I 
had to move from browser based to their desktop app and install Java - and not 
just the standard OSX deployment - from memory Java Runtime environment (JRE) 
and Java Development Kit (JDK) were required.
    > As I say, this may have no relevance to you except to highlight that you 
CAN use separate systems to lodge direct to the ATO than you use for your 
day-to-day accounting.
    > 
    > 
    > 
    > So, I don't know if that is much help or not. Assuming you are already 
happy with MYOB account edge, I would probably just work through the MYOB 
MAC-specific instructions and see how easy (or not) it is. - and not be afraid 
of making use of their online support/chat/community if problems arise. 
However, that's just how I work ;o)
    > 
    > 
    > Cheers
    > 
    > 
    > Neil
    > -- 
    > Neil R. Houghton
    > Albany, Western Australia
    > Tel: +61 8 9841 6063
    > Email: n...@possumology.com
    > 
    > 
    > -----Original Message-----
    > From: <wamug.org.au-wamug-boun...@lists.wamug.org.au> on behalf of Julie 
Bedford <jew...@iinet.net.au>
    > Reply-To: WAMUG <wamug@wamug.org.au>
    > Date: Tuesday, 18 June 2019 at 22:04
    > To: WAMUG <wamug@wamug.org.au>
    > Subject: Has Anyone Any Suggestions?
    > 
    > 
    >    Hi all,
    > 
    >    I’m wondering if there is anyone in the group who could help me out.  
I desperately need some training or help with STP in MYOB AccountEdge.
    >    The ATO has made it compulsory for me to commence using their Single 
Touch Payroll (STP)  system as of 1 July.  I cannot locate anyone with some 
knowledge of this in the Mac system.  I understand MYOB do hold training 
seminars for PC users, but not for MAC and I have been warned these two
    >    systems are very different.   I thought I would ask the group if they 
have any ideas.
    > 
    >    Many thanks
    > 
    >    Jewels
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