No problem Jewels, Obviously you have already tried the "simple" step by step instructions for the MAC on <http://help.myob.com.au/ae18/mac/new_features_7.001.htm> I cannot say that I am surprised that when you actually try to implement this it is not as "simple" as they like to make out - unfortunately it seems to be a standard marketing tactic to try and sell all these things as quick and easy and reality ends up being a bit different.
Hopefully someone else on the list may have some real experience of this - good luck. Cheers Neil -- Neil R. Houghton Albany, Western Australia Tel: +61 8 9841 6063 Email: n...@possumology.com -----Original Message----- From: <wamug.org.au-wamug-boun...@lists.wamug.org.au> on behalf of Julie Bedford <jew...@iinet.net.au> Reply-To: WAMUG <wamug@wamug.org.au> Date: Wednesday, 19 June 2019 at 14:00 To: WAMUG <wamug@wamug.org.au> Subject: Re: Has Anyone Any Suggestions? MYOB AccountEdge Hi Neil, Many thanks for your detailed email and you have done well to accomplish what you have achieved so far. Problem for me is that I work for myself - my biggest client (who is also a friend) has a large roofing company and employs around 13 guys, so that definitely puts me in the category of having to be on this new STP system unfortunately. I have spent hours on the phone to MYOB who flatly say there are no webinars for training for Account Edge. They have suggested I do the PC version, but have been warned it will not help me set my Mac up for this - I guess only to gain an understanding of the system in general. They did put me onto people who could help, but when I called them I was told they had no experience in Mac, so that was a waste of time. Every year I pay Mac for the upgrades and their support and have been told this webinar will cost $150 (for the PC training). When I speak to anyone at MYOB, they do not appear to have any experience in MYOB. I am most definitely not a happy person about this. I have tried all the alternatives you suggest, including the MYOB community, without success. I recall a few years ago a member of WAMUG sounded as though he had good experience in MYOB and was hoping he would pick up my initial email and respond. Sadly, I cannot recall his name though. I’ve been using MYOB for years and work alongside a firm of accountants who also use MYOB, so I cannot really move to another system. Also, I really do not have time on my hands to learn a different system before the end of this month. I guess I’ll continue hunting for someone to assist me. Many thanks again for taking the time to reply to me Neil. Cheers Jewels > On 19 Jun 2019, at 1:00 PM, Neil Houghton <n...@possumology.com> wrote: > > Hi Jewels, > > First off - I do not have any experience of MYOB - so this is just more general thoughts on your problem. > > I run my own SMSF and do my own investing and accounting (except I need an independent audit) but I am not an accountant (pre-retirement I was an engineer.) > > Since I try and do everything paperless, I have had to learn how to interface with the ATO to lodge tax returns, do TBAR reporting etc (but no payroll reporting). > > > So some thoughts: > > MYOB Resources: > I presume you have already checked out the MYOB resources on this: > <http://help.myob.com.au/ae18/mac/> seems to be the MAC specific help centre and > <http://help.myob.com.au/ae18/mac/new_features_7.001.htm> seems to cover STP and gives step by step instructions for the MAC which SEEM quite simple - though I realise ( and have experienced) that things often become more complicated when you actually try and follow simple instructions ;o( > I also see that the MYOB community has an STP Q&A page <https://community.myob.com/t5/Single-Touch-Payroll-STP-Q-A/bd-p/STPQnA> which includes MAC related Q&As > I also see that they offer online support and live chat options > > STP alternatives: > I have no idea how big an organisation you run or how committed you are to MYOB. If you already have a firm commitment and a lot of time/effort invested in your MYOB accounts then I can see that persisting with MYOB and using it for STP is probably your preferred option. > I notice that if you have four or less employees, the ATO is offering no cost/low cost STP solutions: <https://www.ato.gov.au/business/single-touch-payroll/in-detail/low-cost-single-touch-payroll-solutions/> > This may not be an option/choice for you but I mention it because I took a similar path with my SMSF - my accountant died and, rather than find a new accountant, I decided I was happy doing the accounts myself (I pretty much did this anyway - the accountant just checked it and lodged the return). I had decided against dedicated SMSF software (tried it, didn’t like it) and have used a series of Excel workbooks to handle everything ( not an approach I would suggest for most but it works for me) - so my problem was how to actually lodge the returns myself. A similar ATO webpage for SMSF reporting solutions led me to find a free online accounting system which allows me to lodge the tax returns direct to the ATO. I don't use this system for my accounting (still with Excel) I just enter my return figures manually the lodge the return. I see that they also say that they offer STP - see <https://www2.freeaccountingsoftware.com.au/home/more/videos> however this is not a recommendation - my only experience with them is to lodge my annual SMSF return which works fine for me - I have no idea how their STP would work for you. I have also found their systems can change from year to year - last year I had to move from browser based to their desktop app and install Java - and not just the standard OSX deployment - from memory Java Runtime environment (JRE) and Java Development Kit (JDK) were required. > As I say, this may have no relevance to you except to highlight that you CAN use separate systems to lodge direct to the ATO than you use for your day-to-day accounting. > > > > So, I don't know if that is much help or not. Assuming you are already happy with MYOB account edge, I would probably just work through the MYOB MAC-specific instructions and see how easy (or not) it is. - and not be afraid of making use of their online support/chat/community if problems arise. However, that's just how I work ;o) > > > Cheers > > > Neil > -- > Neil R. Houghton > Albany, Western Australia > Tel: +61 8 9841 6063 > Email: n...@possumology.com > > > -----Original Message----- > From: <wamug.org.au-wamug-boun...@lists.wamug.org.au> on behalf of Julie Bedford <jew...@iinet.net.au> > Reply-To: WAMUG <wamug@wamug.org.au> > Date: Tuesday, 18 June 2019 at 22:04 > To: WAMUG <wamug@wamug.org.au> > Subject: Has Anyone Any Suggestions? > > > Hi all, > > I’m wondering if there is anyone in the group who could help me out. I desperately need some training or help with STP in MYOB AccountEdge. > The ATO has made it compulsory for me to commence using their Single Touch Payroll (STP) system as of 1 July. I cannot locate anyone with some knowledge of this in the Mac system. I understand MYOB do hold training seminars for PC users, but not for MAC and I have been warned these two > systems are very different. I thought I would ask the group if they have any ideas. > > Many thanks > > Jewels > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>