Good morning all

Very recently I had to change my service provider from Virgin to Optus. Virgin 
is closing down in Australia. My phone number remains the same.

After a few traumatic days, including a time without any phone access as well 
as two visits to Optus in Fremantle (where, strictly speaking I should not have 
been away from home) I am now back “on air” but the small green App for 
messages has moved from the main screen to something on a side screen under the 
heading “Siri suggestions”. I can’t find how to move it back to the main 
screen. 

I am aware there is an option to “Reset” but if I do that will I also lose all 
the other apps currently on my main screen?

I have also had some weird things happening with messages from my regular list 
apparently being received as “sender unknown” which is all very odd.

I have scheduled a phone call with Apple Support for later today, but before I 
go down that path perhaps the wonderful wizards at WAMUG might have a 
suggestion for me.

Best wishes to all in these very difficult times.

Laura Webb.
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