Hi Robin,

 

Yes, I read that article also and tried that - but it shows no additional 
resolutions.

 

 

Cheers

 

 

Neil

 

From: <wamug.org.au-wamug-boun...@lists.wamug.org.au> on behalf of Robin 
Belford <rbelf...@highway1.com.au>
Reply-To: WAMUG <wamug@wamug.org.au>
Date: Friday, 25 March 2022 at 14:35
To: WAMUG <wamug@wamug.org.au>
Subject: Re: [WAMUG] Cannot get external monitor to display full resolution

 

Neil,

 

Have you tried holding down the option key when selecting the display 
resolutions?

 

1.    Open System Preferences from the  Apple menu in Mac OS X

2.    Click on “Display”

3.    Under the ‘Display’ tab, hold down the OPTION / ALT key while you press 
on the ‘Scaled’ button alongside Resolution to reveal all available screen 
resolution options for the display

4.    Choose the resolution desired from the complete list of available screen 
resolutions, then close out of System Preferences as usual

Cheers,

 

Robin

 

On 25 Mar 2022, at 4:55 pm, Peter Crisp <petercr...@westnet.com.au> wrote:

 

Hi Neil, I read this with interest as I too have found the adaption of external 
monitors with Mac’s a bit hit and miss. 

 

As a test, do you have on hand a late model Mac/Macbook you could see if the 
later OSX is smarter in this sense and how it recognises the external monitor 
when you plug it in using the leads you currently have and get the quick 
systems report for the connected monitor. Your 2009 Mac is certainly high spec 
but by being 2009, it is held back to older OSX versions and perhaps this may 
be the issue. You may have to get yourself a late model iMac but I wouldn’t 
resort to that yet.

 

Pete.

 

On 25 Mar 2022, at 1:48 pm, Neil Houghton <n...@possumology.com> wrote:

 

OK, here is the iMac setup:

 

Late 2009 27” iMac – top configuration, 2.8 GHz core i7, Graphics ATI Radeon HD 
4850 512 MB

iMac has been reconfigured with 250 GB SSD, 3TB internal drive and currently 
20GB RAM

Currently running El Capitan OSX 10.11.6

 

With the SSD and RAM upgrade this is still pretty snappy and I am frequently 
running multiple Excel spreadsheets and/or multiple browser windows with many 
tabs in each – which took me to a second monitor.

 

For a while I had a 27” full HD 1920x1080 monitor running, which all worked 
fine but I found the discontinuity of tracking from the 2560x1440 iMac screen 
to the 1920x1080 monitor screen sufficiently annoying that I ended up reducing 
the iMac resolution to 1920x1080 to match the monitor – which I found much more 
useable.

 

However it seemed a shame to have to resort to downgrading the iMac resolution 
– so, given that the iMac can support video output up to 2560x1600 - I decided 
to upgrade the monitor!

 

I found a good deal on a 31.5” monitor with 2560x1440 resolution – the same as 
the iMac native resolution this was the product (though it was only $355 when I 
bought it)

https://www.amazon.com.au/gp/product/B08J3S6BT4

 

I was pretty happy when after promising delivery by March 30 to April 11 they 
actually delivered it yesterday – 2 days after I ordered it!

 

So all setup and ready to go – and it is all working fine EXCEPT, despite the 
monitor having 2560x1440 resolution,  the maximum resolution offered in  the 
OSX display preferences is 1080i, ie 1920x1080 and a quick systems report shows 
that the iMac recognises the display as:

LEN D32qc-20:

  Resolution:       1920 x 1080 @ 60Hz (1080i)

  Pixel Depth:     32-Bit Color (ARGB8888)

  Mirror:               Off

  Online:               Yes

  Rotation:           Supported

  Interlaced:        Yes

  Television:        Yes

 

In my setup the monitor connection is by a direct mini display port to hdmi 
cable (no adaptors) as this was readily available when I bought my previous 
monitor.

 

I have googled this and find that this is not an uncommon problem and not 
specific to any particular monitor but seems to be a problem with the Mac 
recognising the availability of the higher resolution of an attached monitor. 
People seem to have mixed success in resolving this problem but some seem to 
have more luck with Display port connections, rather than hdmi, recognising 
higher resolutions and this monitor does have a display port input as well as 
hdmi.

 

So, I guess, the question is – does anyone have any experience of driving 
higher resolution monitors from older imacs? Is buying a new cable such as this:

https://www.amazon.com.au/Rankie-DisplayPort-Cable-Resolution-Ready/dp/B00YOQYQWY

or this:

https://www.officeworks.com.au/shop/officeworks/p/comsol-displayport-to-mini-displayport-4k-cable-2m-comdpdp020

 

likely to solve my problem?

 

Any feedback gratefully received!

 

Cheers

 

 

Neil

 

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