Great outcome Neil.
Good old fashioned persistence eh !

> On 26 Mar 2022, at 1:02 pm, Neil Houghton <n...@possumology.com> wrote:
> 
> Hi Peter,
>  
> No, only newer machine is a Macbook Air which, aside from being with Georgie 
> in Perth at the moment, only has USB3 ports. So no other way to test the same 
> monitor/lead setup.
>  
> But, I’m pretty sure it shouldn’t be the older OSX since the machine, as 
> bought, supposedly supported video output up to 2560x1600 through the mini 
> display port and it came with SL 10.6!
>  
>  
> However, since Officeworks is a 15 minute walk, and since I value my ever 
> diminishing time on this earth, I may pass on saving a few dollars waiting 
> for Amazon and just buy the lead and see if it works!
>  
> Sometime later ……     Well, that DID work!!
>  
> Both iMac and external monitor are now set at 2560x1440 and, interestingly, 
> the monitor display also seems much crisper and cleaner with the new cable.
>  
> Also, a quick systems report now shows that the iMac recognises the display 
> as:
> LEN D32qc-20:
>   Resolution:       2560 x 1440 @ 60 Hz
>   Pixel Depth:     32-Bit Color (ARGB8888)
>   Mirror:               Off
>   Online:               Yes
>   Rotation:           Supported
>   Connection Type:          DisplayPort
>   Television:        Yes
>  
> So, now I’m a happy camper and, even though the monitor only has the same 
> resolution as the iMac screen, the larger physical size means I don’t need 
> the same zoom level on Excel spreadsheets and so see more of each worksheet.
>  
> The lesson learned is:
> If you want to drive an external monitor from an older Mac with a mini 
> display port  output you will get MUCH better results with a mini display 
> port to display port cable than with a mini display port to HDMI cable.
>  
>  
>  
> Cheers
>  
>  
>  
>  
> Neil
>  
> From: <wamug.org.au-wamug-boun...@lists.wamug.org.au 
> <mailto:wamug.org.au-wamug-boun...@lists.wamug.org.au>> on behalf of Peter 
> Crisp <petercr...@westnet.com.au <mailto:petercr...@westnet.com.au>>
> Reply-To: WAMUG <wamug@wamug.org.au <mailto:wamug@wamug.org.au>>
> Date: Friday, 25 March 2022 at 14:26
> To: WAMUG <wamug@wamug.org.au <mailto:wamug@wamug.org.au>>
> Subject: Re: [WAMUG] Cannot get external monitor to display full resolution
>  
> Hi Neil, I read this with interest as I too have found the adaption of 
> external monitors with Mac’s a bit hit and miss. 
>  
> As a test, do you have on hand a late model Mac/Macbook you could see if the 
> later OSX is smarter in this sense and how it recognises the external monitor 
> when you plug it in using the leads you currently have and get the quick 
> systems report for the connected monitor. Your 2009 Mac is certainly high 
> spec but by being 2009, it is held back to older OSX versions and perhaps 
> this may be the issue. You may have to get yourself a late model iMac but I 
> wouldn’t resort to that yet.
>  
> Pete.
>  
> 
>> On 25 Mar 2022, at 1:48 pm, Neil Houghton <n...@possumology.com 
>> <mailto:n...@possumology.com>> wrote:
>>  
>> OK, here is the iMac setup:
>>  
>> Late 2009 27” iMac – top configuration, 2.8 GHz core i7, Graphics ATI Radeon 
>> HD 4850 512 MB
>> iMac has been reconfigured with 250 GB SSD, 3TB internal drive and currently 
>> 20GB RAM
>> Currently running El Capitan OSX 10.11.6
>>  
>> With the SSD and RAM upgrade this is still pretty snappy and I am frequently 
>> running multiple Excel spreadsheets and/or multiple browser windows with 
>> many tabs in each – which took me to a second monitor.
>>  
>> For a while I had a 27” full HD 1920x1080 monitor running, which all worked 
>> fine but I found the discontinuity of tracking from the 2560x1440 iMac 
>> screen to the 1920x1080 monitor screen sufficiently annoying that I ended up 
>> reducing the iMac resolution to 1920x1080 to match the monitor – which I 
>> found much more useable.
>>  
>> However it seemed a shame to have to resort to downgrading the iMac 
>> resolution – so, given that the iMac can support video output up to 
>> 2560x1600 - I decided to upgrade the monitor!
>>  
>> I found a good deal on a 31.5” monitor with 2560x1440 resolution – the same 
>> as the iMac native resolution this was the product (though it was only $355 
>> when I bought it)
>> https://www.amazon.com.au/gp/product/B08J3S6BT4 
>> <https://www.amazon.com.au/gp/product/B08J3S6BT4>
>>  
>> I was pretty happy when after promising delivery by March 30 to April 11 
>> they actually delivered it yesterday – 2 days after I ordered it!
>>  
>> So all setup and ready to go – and it is all working fine EXCEPT, despite 
>> the monitor having 2560x1440 resolution,  the maximum resolution offered in  
>> the OSX display preferences is 1080i, ie 1920x1080 and a quick systems 
>> report shows that the iMac recognises the display as:
>> LEN D32qc-20:
>>   Resolution:       1920 x 1080 @ 60Hz (1080i)
>>   Pixel Depth:     32-Bit Color (ARGB8888)
>>   Mirror:               Off
>>   Online:               Yes
>>   Rotation:           Supported
>>   Interlaced:        Yes
>>   Television:        Yes
>>  
>> In my setup the monitor connection is by a direct mini display port to hdmi 
>> cable (no adaptors) as this was readily available when I bought my previous 
>> monitor.
>>  
>> I have googled this and find that this is not an uncommon problem and not 
>> specific to any particular monitor but seems to be a problem with the Mac 
>> recognising the availability of the higher resolution of an attached 
>> monitor. People seem to have mixed success in resolving this problem but 
>> some seem to have more luck with Display port connections, rather than hdmi, 
>> recognising higher resolutions and this monitor does have a display port 
>> input as well as hdmi.
>>  
>> So, I guess, the question is – does anyone have any experience of driving 
>> higher resolution monitors from older imacs? Is buying a new cable such as 
>> this:
>> https://www.amazon.com.au/Rankie-DisplayPort-Cable-Resolution-Ready/dp/B00YOQYQWY
>>  
>> <https://www.amazon.com.au/Rankie-DisplayPort-Cable-Resolution-Ready/dp/B00YOQYQWY>
>> or this:
>> https://www.officeworks.com.au/shop/officeworks/p/comsol-displayport-to-mini-displayport-4k-cable-2m-comdpdp020
>>  
>> <https://www.officeworks.com.au/shop/officeworks/p/comsol-displayport-to-mini-displayport-4k-cable-2m-comdpdp020>
>>  
>> likely to solve my problem?
>>  
>> Any feedback gratefully received!
>>  
>> Cheers
>>  
>>  
>> Neil
>>  
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Regards
Stephen Chape

Mac by choice
Windows because my employer knew no better





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