Hi Loz,

The first thing I did when I found it was not working was try other USB ports 
and then another computer.

I liked your idea of dropping it and did a few times but it has made no 
difference.

The port in the 7 port USB hub it was plugged into has also failed the port 
above and below it are still ok.

Something electronic has shorted somewhere I suspect.

I have found another for $60 on eBay, someone has obtained a lot of them and is 
selling them off.
Coming on a PO camel from Queensland I will have to be patient.

My 27-inch iMac is a late 2015 model running OS 10.15.7

Cheers
Brian



> On 30 Nov 2023, at 9:50 am, Lorenzo Bordoni via WAMUG 
> <wa...@lists.wamug.org.au> wrote:
> 
>   Hi Brian,
> 
> 
>   I know the Apple USB Keyboard and they are such a favourite.  I use the
>   same and love this model.
> 
> 
>   Sounds like there is nothing wrong with the USB socket on your iMac if
>   it’s servicing the KB without the Numeric Keypad so I like Peter’s idea
>   of giving the suspect KB a try on another device.
> 
> 
>   What bothers me is the co-incidence of it not working after the
>   disconnect and I too wonder what may have gone wrong.
> 
> 
>   I appreciate the built-in hub is still functional which suggests the
>   fault with the actual keyboard is internal.  I wonder if and only as a
>   last-resort, a gentle drop onto one of the KB’s edges will re-seat an
>   internal connector and let the KB live again?
> 
>   Most on-line threads suggest this model keyboard is not repairable,
>   at-least not economically but let’s see what the Group can suggest.
> 
> 
>   BTW, would your iMac be an Intel model or one with M1/M2?  Probably the
>   Intel if it’s “way out of warranty”.
> 
>   I ask only because my same model KB does play up with my M2 Mac Mini
>   requiring an unplugging and re-plug after the Mac goes to sleep.
>   Happens with other USB KB’s so I’m hoping an OS update with fix this
>   annoying problem before I wear out my USB socket. 😊
> 
> 
>   Good luck with it but it does sound like it’s time for another KB.
> 
>   Cheers, Loz.
> 
> 
> 
> 
>   From: WAMUG <wamug-boun...@lists.wamug.org.au> on behalf of Brian W
>   Scott via WAMUG <wa...@lists.wamug.org.au>
>   Date: Monday, 27 November 2023 at 12:48 pm
>   To: wamug@wamug.org.au <wamug@wamug.org.au>
>   Cc: Brian W Scott <scot...@exemail.com.au>
>   Subject: [WAMUG] Any fix for a faulty Magic Keyboard with Numeric
>   Keypad?
> 
>   Hi,
>   I disconnected my iMac from the mains last night when I saw the
>   lightening heading our way.
>   When I reconnect this morning the Magic Keyboard with Numeric Keypad is
>   no longer responding.
>   It is a USB wired keyboard not bluetooth.
>   The built in hub still works. The caps lock light does not come on.
>   The cost of getting it repaired (it is way out of warranty) would I
>   imagine be similar to the cost of a new one.
>   I can’t see any easy way into it but was wondering if there was any
>   hope of getting it working again. Perhaps a combination key press or
>   some such thing.
>   I have another Magic Keyboard without the Numeric Keypad that I am
>   currently using. I am used to having the keypad and would like it back
>   again.
>   Thanks
>   Brian Scott
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