Perhaps a wiki page on what information is needed from people in order for them to get help - the initial response could just be a link to that page, and if they don't reply with information that generally conforms to what is required, it gets ignored.
Of course, some people asking questions here don't even seem to know any ruby. Don't think there is much to be done for them, apart from maybe recommending a decent ruby book ... that could go on the wiki too. "Do you know ruby? If not, please read and understand one of these recommended ruby books and then come back to the Watir mailing list." Ethan On Fri, Oct 23, 2009 at 16:57, Tiffany Fodor <tcfo...@comcast.net> wrote: > > I try to give them a shot and ask for more information. If they don't > provide any, I ignore the question. > > One of my favorite things about Watir is the group of really great > people who support it and the patience they showed me when I was just > learning. You're right, though, there are some people who will never > rtfm. > > Maybe we could re-word the "Attention Please" section to be more > specific about the information we need and when people post questions > without it, we could just copy/paste that text into the thread. It > might save a bit of time in replying and let people know that we're > serious about including it. > > -Tiffany > > On Oct 23, 2:34 pm, Bret Pettichord <b...@pettichord.com> wrote: > > Jason Trebilcock wrote: > > > Seems to me, if we're receiving 'incomplete requests', then maybe > > > there's a way to drive towards more complete requests. > > > > > In the LoadRunner forum on SQAForums, they're pretty militant about > > > getting environment information upfront before they'll answer > questions. > > > > > Maybe if we adopted some sort of a set of questions to be answered, > > > then we might get some more thorough questions and be better able to > > > provide answers. > > > > > Something akin to: > > > Ruby version: > > > Watir version: > > > OS/browser versions: > > > Code: > > > HTML: > > > What's wrong/not working/whatever (how 'bout an error message?): > > > > > Granted, there are some questions (and/or people) for whom this might > > > be a little ridiculous...but it could make for an easy template to > > > spit back at the incomplete request. > > > > > Like you said, it really isn't terribly different from someone logging > > > a defect/enhancement/whatever. So a little pushback, I think, might > > > get things moving in a better direction. > > > > I guess it feels like "a little pushback" is what we are doing now, > > without much effect. > > Check out the top paragraph here: > http://groups.google.com/group/watir-general > > > > Bret > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Watir General" group. To post to this group, send email to watir-general@googlegroups.com Before posting, please read the following guidelines: http://wiki.openqa.org/display/WTR/Support To unsubscribe from this group, send email to watir-general-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/watir-general -~----------~----~----~----~------~----~------~--~---
