Hi,
I'm having a ~really scary~ problem. Two days ago my computer started
acting up. It seems to be browser related from what I can tell so
far. What happens is that when I open my browser (so far Firefox and IE6)
my computer goes into a reboot all on it's own no matter what's open for
programs. When it comes back up I get the Microsoft "system has just
recovered from a serious error" message. Obviously this is not a good
thing to have happening, not only for my web design business but for my
hard drive and all my programs and hard work! I'm afraid I'll totally
trash my hard drive if I don't find the fix for this soon! All these
unexpected, non-self initiated reboots w/open programs is bound to cause me
major problems I would think.
The day this began happening I upgraded two things, my ZoneAlarm firewall
and my Web CEO program. I also started into affiliates for one of my web
sites, meaning I started collecting affiliate links and adding them to a
site. Therefore I have a number of affiliate links in my Dreamweaver for
this particular site. These are the only things that I can recall doing
anything in/with/to prior to this problem starting.
This is what I've done so far to try to track down the problem:
1) Disabled ZoneAlarm - problem still exists
2) Done a System Restore back one day - problem still exists. Tried a
second System Restore to the next point back (previous day to this problem
starting) and my computer tells me it can't restore to that point.
3) I have a post into the Web CEO people to see if they have any idea if
there was something in their program update that might cause this to happen.
4) Done a search for /dw/bluetwo.asp (found in the info of the error msg in
#6 below)
5) Run SpyBot Search and Destroy, Run AdAware, run a virus check, run
Norton Disk Doctor
6) Dug into the Microsoft "send error" thing and this is what I found:
______________
Server=watson.microsoft.com
UI LCID=1033
Flags=123152
Brand=WINDOWS
TitleName=Microsoft Windows
DigPidRegPath=HKLM\Software\Microsoft\Windows
NT\CurrentVersion\DigitalProductId
RegSubPath=Microsoft\PCHealth\ErrorReporting\DW
ErrorText=A log of this error has been created.
HeaderText=The system has recovered from a serious error.
Stage2URL=
Stage2URL=/dw/bluetwo.asp?BCCode=c5&BCP1=00000004&BCP2=00000002&BCP3=00000001&BCP4=8053AF42&OSVer=5_1_2600&SP=1_0&Product=768_1
DataFiles=C:\WINDOWS\Minidump\Mini091705-02.dmp|C:\DOCUME~1\Colgan\LOCALS~1\Temp\WER12.tmp.dir00\sysdata.xml
ErrorSubPath=blue
_______________
I'm considering renaming this file folder that holds the msg above ( in a
manifest.txt file ) and seeing if that cures the problem, it's in a TEMP
folder so it should be just a temporary unneeded file, shouldn't it? I'm
afraid to just go and do this w/o some input ... might render my computer
totally out of service if I just jump into doing this w/o knowing enough
about it. The only other file in that folder is called: sysdata.xml which
I've not opened - afraid to!
I figure it's not a mouse problem (I have a cordless mouse and keyboard)
because this is only happening when I open a browser, not my programs. It
also doesn't matter if any programs are open or not - problem still
occurs. It's intermittent. Sometimes will happen immediately upon
attempting to open a browser window, other times will happen when clicking
from one page to another ... but never seems to take long to do this - a
few clicks of the web browser at most.
Any and all help ~greatly~ appreciated. Since I just recently reformatted
this hard drive a couple months ago and don't have the time to do it again
right now ... I'm hoping to find a much simpler fix. At the moment I'm
afraid to even open a browser and I've got work to do and need my browsers!
Thank you!
» Deb «
http://www.puterbug.com
Professional Web Design, SEO
VPS Web Hosting Services
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