Describe the exact workflow and exactly what you observe. Check 
db.auth_event to see if anything is logged. You can also add onvalidation 
and onaccept callbacks to see if they are getting executed.

Anthony

On Friday, June 1, 2018 at 12:54:40 AM UTC-4, Yebach wrote:
>
> It sends mail for retrieve username. 
>
> On Thu, May 31, 2018, 16:55 Anthony wrote:
>
>> Is the Auth system otherwise able to send emails successfully?
>>
>> On Thursday, May 31, 2018 at 7:09:49 AM UTC-4, Yebach wrote:
>>>
>>> Hello
>>>
>>> I am using a normal web2py installation and all user features are 
>>> working (also retrieve username) but the request reset password is not.
>>>
>>> Any suggestions on what could be the problem
>>>
>>> My auth.settings are
>>>
>>> auth.settings.registration_requires_verification = False
>>> auth.settings.registration_requires_approval = True
>>> auth.settings.reset_password_requires_verification = True
>>> auth.settings.remember_me_form=False
>>>
>>>
>>> The redirect does't happen
>>>
>>> Do I have to write my own request_password function or??
>>>
>>> Thank You
>>>
>>> best regards
>>>
>> -- 
>> Resources:
>> - http://web2py.com
>> - http://web2py.com/book (Documentation)
>> - http://github.com/web2py/web2py (Source code)
>> - https://code.google.com/p/web2py/issues/list (Report Issues)
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>

-- 
Resources:
- http://web2py.com
- http://web2py.com/book (Documentation)
- http://github.com/web2py/web2py (Source code)
- https://code.google.com/p/web2py/issues/list (Report Issues)
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