If I get rid of the admin application, there's no UI for tickets. They're 
available in the file system, but that's it.

It's not too hard to access tickets through an application, but it requires a 
little reverse engineering of admin's logic.

My proposal is to provide a couple of helper routines to make it easier to 
build a ticket-access page. The helpers would:

1. retrieve a list of ticket names

2. display a ticket (as now, but without the edit links)

3. delete a ticket

4. delete all tickets

5. download a gzip of all the tickets

This would decouple the application from the ticket implementation, and allow 
full ticket access without admin. An application would ordinarily restrict the 
ticket-access functionality to a sysadmin role.

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