You will not finding anything at tha apache log error. This is a
web2py error and it is indeed its failure to write to the filesystem.

On Jan 5, 3:30 pm, Magnitus <eric_vallee2...@yahoo.ca> wrote:
> So I guess it would be indicative of a lower level issue at a layer
> below the framework?
>
> I guess its time to dust off those Apache logs then.
>
> On Jan 5, 3:42 pm, Kenneth Lundström <kenneth.t.lundst...@gmail.com>
> wrote:
>
>
>
>
>
>
>
> > If I remember right Unknown ticket is displayed when web2py/webserver is
> > not able to write a ticket into ticket directory.
>
> > Kenneth
>
> > > Hi,
>
> > > some of my users have encountered a weird error on my mock production
> > > server.
>
> > > They get the following ticket when the first page (login) tries to
> > > load:
>
> > > Internal error
>
> > > Ticket issued: unknown
>
> > > Rebooting the server fixed the problem, but I'd still like to get some
> > > insight into what could have gone wrong.
>
> > > When I look in the ticket directory, I don't see any recent ticket.
>
> > > The web2py version I use on the server isn't the most up-to-date
> > > (1.88.2).
>
> > > With that in mind, would someone have any insight on the type of
> > > circumstances that would make Web2py behave in the above manner (not
> > > write an actual ticket and display it to the viewer as "unknown")?

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