Is the service going up and down while the device via ICMP is still up? That (it being up via ICMP) might well explain its status as Active and Responding
Steve >>> [EMAIL PROTECTED] 01/20/03 11:57AM >>> Why does the Status variable sometimes indicate: Status: Active and responding ( 0) for both a down notification and an up notification? This seems to occur most often when monitoring a Windows server using a ICMP polling method and checking the status of the NT services. The notification variable %S is the Whatsup Gold Status (such as "timed out" or "did not respond"). e.g. Status: Timed Out ( 11010) Status: (TCPIP Poll) All monitored services down ( 1) Using the default mail notification for Whatsup Gold is: Configure, Notification Library...., SMTP Mail...Default Display Name: Default Mail Server: To: From: "WhatsUp" <whatsup@%l> Subject: %c %n %v %u at %t Message: %c %n %v %u at %t Address: %a Info 1: %1 Info 2: %2 Date: %d Status: %S ( %s) <==== Active and responding (0) Svcs: %v Notes: %N %m Also, when being notified that the service is down, the message displays the name of the service, but when the service comes up, it does not list the service name. e.g. NT Server GPSMTP01 SVCUP at 16:20:19 Address: 192.168.190.70 Info 1: SMTP Smarthost @ Level 3 Info 2: Contact: Jon Burks Date: 01/19/2003 Status: Active and responding ( 0) Svcs: Notes: NT Server GPSMTP01 SMTP (Simple Mail Transfer Protocol) SVCDOWN at 16:08:23 Address: 192.168.190.70 Info 1: SMTP Smarthost @ Level 3 Info 2: Contact: Jon Burks Date: 01/19/2003 Status: Active and responding ( 0) Svcs: SMTP Notes: Does anyone have any customized mail alert templates using other notification variables that they can share? Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
