Hey Ken, if a device misses a poll we invert the label on the device so the user has an indication that 'something' has occurred. This is not based on a polling or logging trigger. If the device is within a subnet, we invert the label on device and on the subnet icon, so the user has an indication something has occurred on one of the devices within the subnet. The user can then drill down on the subnet icon, locate the device with the inverted label and get more info to what happened. If the device within the subnet is acknowledged, the subnet icon will also reflect the acknowledge state.
We did fix a defect in v8.01, this is why you see a difference in behavior. In v8.0 the subnet icon did not correctly reflect the state of the devices within the subnet. Jutta Gagnon Ipswitch, Inc. ----- Original Message ----- From: "Ken Rearick" <[EMAIL PROTECTED]> Sent: Thursday, June 05, 2003 8:41 AM Subject: [WhatsUp Forum] Monitoring Question > As I thought I understood it, when a device on a map misses X number of > pings (logging threshold), Whats Up will highlight the device name in > black. The subnet will also then have a black highlight as well. > > I recently upgraded to version 8.01 from version 8. I have noticed a > change in this alerting mechanism. I have a fairly large network, with > 170 subnets, comprising well over 1000 devices. Within a hour each of > these subnets will have a black highlight. Of course I then need to > acknowledge this information. This is very different then with version > 8, where it was very logical and manageable. When I look at the status > of a device there are no issues other than a missed ping. With logging > thresholds are set at 4, should this even, go to this status? > > Has anyone else seen this behavior change? Can someone perhaps explain > this process, a little better? > > Thanks for your help! > > > ----------------------------------------------------- > The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. > > Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. > If you received this in error, please contact the sender and delete the material from any computer. > ----------------------------------------------------- > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
