Yes, the service account that you are using to monitor with Whatsup Gold MUST have local/domain administrator privileges to monitor NT services on these devices. The only other time I noticed all services being down at the same time was the someone mistype the password for this service account and the account became disabled.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Matthew Steinblock Sent: Tuesday, July 22, 2003 12:40 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Restarting Sql Server Agent I downloaded and installed the NT services, and am able to select them. However, they are all showing to be down all the time. I went thru the readme file, and noticed this line: 4) Gain Administrator privileges on all monitored NT systems. Can this be my problem? I know the service is up, but the monitor shows it down. Thanks! Matthew -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Burks, Jon Sent: Monday, July 21, 2003 2:08 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Restarting Sql Server Agent Did you check the select box to add the NT Services option during the Whatsup Gold installation? You may need to add the NT/2000/XP Services monitor plugin. http://www.ipswitch.com/Support/WhatsUp/plugins.html WhatsUp Gold - Windows NT Service Monitor Plug-in Ipswitch, Inc. http://www.ipswitch.com Description =========== The WhatsUp Gold NT Service Monitor Plug-In allows WhatsUp Gold to: a) check the status of a service on an NT system, and b) attempt a restart of that service (if the appropriate Administrator Privileges exist). The NT Service Monitor Plug-In utilizes the COM interface of WhatsUp Gold Version 4.01 or later. This interface is available via a simple API and allows for customized service monitoring capabilities. The interface is documented in the file named WUGAPI.H that is installed in your WhatsUp Gold directory when you install WhatsUp Gold 4.01 or later. NOTE: This custom service is for use with Windows NT ONLY. Installation ============ 1) Extract the following files from WUGNTSVC.ZIP into your WhatsUp Gold program directory: - WUGNTSVC.TXT (installation instructions) - WUGNTSVC.BAT (batch script to install the plug-in) - WUGNTSVC.DLL (NT Service DLL) - WUGNTSVC.HLP (Help File) - WUGNTSVC.CNT (Help contents file) - SVSINST.EXE (application called by batch script) 2) Run WUGNTSVC.BAT. 3) Restart WhatsUp Gold. 4) Gain Administrator privileges on all monitored NT systems. Defining an NT Service to Monitor ================================= Once you have installed the plug-in, you: a) Define a service to monitor. b) Turn on monitoring for particular devices. To define an NT service to monitor: 1) Start WhatsUp Gold. 2) Select Custom Services from the View menu. 3) Click the New button. (In the New Service dialog box, enter a name for the new service, select "NT Service" as the type, and click OK.) 4) Select the new service in the list and click the Help button for further instructions on defining a service to monitor and turning on monitoring for particular devices. -----Original Message----- From: Matthew Steinblock [mailto:[EMAIL PROTECTED] Sent: Monday, July 21, 2003 3:34 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Restarting Sql Server Agent I guess I am completely lost now. I don't see the NT option anywhere. Is this something I need to add? I cant even find it in the manual. Matthew -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Jeff Szusz Sent: Monday, July 21, 2003 11:27 AM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Restarting Sql Server Agent I set it up like this: Under the monitor and services I added a new NT Service, service name is SQLSERVERAGENT. Then in the actual item I am just monitoring the service. Jeff -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Matthew Steinblock Sent: Monday, July 21, 2003 1:37 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Restarting Sql Server Agent How are you monitoring it? Can you explain a little how you set up the software to monitor this service? Thanks! Matthew -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Jeff Szusz Sent: Thursday, July 17, 2003 12:03 PM To: [EMAIL PROTECTED] Subject: [WhatsUp Forum] Restarting Sql Server Agent Ok have the monitor itself up and running, now I am wondering how one would go about restarting the service on failure. I tried checking the check box in the service itself, but that does not seem to be working. I also tried the notification setting up the service restart, it also failed. What I am wondering is how to set it up or if the login account needs special rights in order to restart the service. Thanks Jeff Szusz Systems Analyst Canquest Communications (Canada) Inc. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
