I have tried several options: The first was to have multiple alerts with the "On Event" specified for a particular event. The problem was that if the device goes down, all of the alerts will process (including the alerts that have "On Event" specified).
I also tried using multiple Icons. Setting the UP/Down message on the first Icon and setting the "On Event" alerts on the second Icon. I then made the second Icon UP Dependant on the first Icon. This option works correctly, but it doubles the number of Icons on the Map and is difficult to configure if you have a lot of servers. The best way I have found is to use a program in the Alert. I wrote a simple VBScript program that is assigned to the alert. I pass several of the '%' variables to the program. The program interrogates the variables in the program and determine if an email should be sent and who should receive it. The VBScript then uses SMTP to send the email. This method allows me to have a single Icon with a single Alert as the VBScript processes UP, DOWN, SCVUP, SVCDOWN, and SNMP alerts. This approach allows me to filter out certain SNMP events and allows me to send more meaningful messages. I realize that this doesn't solve your request for sending email and sms messages, but it will work if you can find a way to send an sms message from a VBScript program (or some other programming language). Norm Segner >Email: [EMAIL PROTECTED] "There are 10 kinds of people in the world: Those who understand binary, and those who don't." -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Krygeris Sent: Wednesday, October 29, 2003 11:06 AM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Excluding some alerts? Ok, I noodled through this one and came up with a convoluted way to this without multiple icons. 1. Create a syslog notification that tends a notify to itself(WUGsIP) with the service name and device info in the notify. 2. Go to Configure->Events Library and create a new syslog event name after your service being monitored. Match on the servicename..IE. ~HTTP. 3. Go to your icon for the local WUG and go to your events properties. Add Event type "Syslog" "any", or the one you created from step #2. 4. Add a new SMS alert for the WUG icon. Choose "on event" -> "only these specific events..." Then check off the ones you want. 5. Profit!! It might take a while to get configured but it should work. HTH, Mike Krygeris Somix Technologies, INC -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ashleigh Kirby Sent: Wednesday, October 29, 2003 10:25 AM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] Excluding some alerts? This is exactly what I have been looking for too. I posted a similar query here a while ago, but got no response. I have come to the conclusion that the answer is NO. Another feature request maybe? -----Original Message----- From: Finbom Magnus [mailto:[EMAIL PROTECTED] Sent: 29 October 2003 15:14 To: '[EMAIL PROTECTED]' Subject: [WhatsUp Forum] Exkluding some alerts? Hello! I have some servers with several monitored services. Some critical and some not so critical. And I have two alerts , one sms and one email, on this server. Now I want to configure so that alerts to sms only are sent when a critical service is down. And I dont want to have an sms when the not-critical service goes down. Anyone with a good idea on how to fix this? The only thing I can find out is to have two devices on the map for this server, (maybe one on a separate map). Best regards Magnus Finbom IT-Engineer(Microsoft MCP, MCP+I, MCSE-NT4) Lansforsakringar Skaraborg Bank and Insurance [EMAIL PROTECTED] http://www.lansforsakringar.se/skaraborg Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ The information contained in this communication is intended solely for the person and organisation to whom it is addressed. If you are not the named recipient you may not copy it or make use of any information contained in it for any purpose, or disclose its contents to any other person. To do so may be unlawful. Any views or opinions presented are those of the author and do not necessarily represent those of IS Solutions plc. Messages sent or received are not private and may be the subject of monitoring. If you have received this message in error, please contact the sender as soon as possible. Although this email and any attachments have been scanned for viruses, IS Solutions plc cannot accept liability for loss or damage arising from the use of this email or its attachments. IS Solutions plc UK. Company Registration No. 1892751 Registered Office: Windmill House, 91-93 Windmill Rd, Sunbury-on-Thames, Middlesex TW16 7EF. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
