On 6/7/07, Upayavira <[EMAIL PROTECTED]> wrote:
> I've often heard it said that us human beings are strange - we often
> prefer the familiar to the pleasant.

And it is confirmed in this article [1]:

Explaining Cognitive Lock-In: The Role of Skill-Based Habits of Use in
Consumer Choice

KYLE B. MURRAY
GERALD HÄUBL

We introduce and test a theory of how the choices consumers make are
influenced by skill-based habits of use—goal-activated automated
behaviors that develop through the repeated consumption or use of a
particular product. Such habits can explain how consumers become
locked in to an incumbent product. The proposed theory characterizes
how the amount of experience with the incumbent product, the
occurrence of usage errors while learning to use that product, and the
goal that is activated at the time a choice is made interrelate to
influence consumer preference. The results of three experiments
support the theory's predictions.


[1] 
http://www.journals.uchicago.edu/JCR/journal/issues/v34n1/340108/brief/340108.abstract.html?erFrom=5590199003513691096Guest
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