The number of active editors watching the Project page is probably an easily 
computable indicator. Analysing the nature of conversations on the Talk page 
requires more work and probably a human eye. I’d probably use that as a “ground 
truth” that the  first indicator is giving reliable results.

 

Kerry

 

 

From: Wiki-research-l [mailto:wiki-research-l-boun...@lists.wikimedia.org] On 
Behalf Of Pine W
Sent: Friday, 29 January 2016 9:41 AM
To: Research into Wikimedia content and communities 
<wiki-research-l@lists.wikimedia.org>; James Hare <james.h...@wikidc.org>
Subject: Re: [Wiki-research-l] Community policing, New Page Patrol, Articles 
for Creation, and editor retention

 

I like the idea of those reports. Pinging James Hare to ask if those tools 
could be included in future WikiProject X! activities.

Pine

 

On Thu, Jan 28, 2016 at 3:38 PM, WereSpielChequers <werespielchequ...@gmail.com 
<mailto:werespielchequ...@gmail.com> > wrote:

That's one possibility. But if we have declining wikiprojects in a negative 
feedback loop at the same time as an overall stable or slowly growing 
community, then either the active wikiprojects are better able to retain 
existing editors and also convert more casual editors into regulars or there is 
some other growth area to more than balance the local declines.

We need some research to test that model. It is also possible that some people 
like ploughing their own furrow and being the undisturbed Wikipedia expert in 
their own area. I'm pretty sure that one thing that drives some people away is 
conflict and not everyone enjoys the process of their work being ruthlessly 
edit by others. We may also have a more complex community that needs 
measurement over a longer period of time, it could be that hundreds of the 
wikiprojects we now think of as inactive are merely dormant and over a longer 
time period many of them will have intermittent flourishes of activity as 
editors join them or reactivate.

If it turns out that dormant wikiprojects have as Pine puts it "low stickyness" 
then perhaps it would make sense to declare loads of inactive projects dormant 
and redirect them to parent projects. On the other hand if it turns out that 
simply keeping inactive wikiprojects around waiting for the next person who 
cares about the topic means that when that person joins the community they are 
more likely to stay then it would make sense to keep inactive wikiproject. 

In any event I suspect some reports, "unanswered newbie queries on wikiproject 
talkpages" and "Wikiprojects with no watchlisters who are currently active 
experienced editors" would probably be worthwhile.

WereSpielChequers 

 

 

On 28 January 2016 at 23:05, Pine W <wiki.p...@gmail.com 
<mailto:wiki.p...@gmail.com> > wrote:

I've been thinking about what David said. It seems to me that there's a vicious 
cycle of too few contributors --> languishing wikiprojects --> low stickiness 
for potential contributors who would otherwise be attracted to those 
wikiprojects. So how do we get out of it? Any suggestions?

I'm wondering if Wikia has some practices that we could borrow. Any thoughts 
along that line?

 

Pine

 

On Sun, Jan 10, 2016 at 8:40 PM, David Goodman <dgge...@gmail.com 
<mailto:dgge...@gmail.com> > wrote:

There will always be difficulties in getting good volunteer patrolling of some 
subjects, for exactly the same reason that there are difficulties in getting 
articles on those subjects: the lack of knowledgable volunteers interested  in 
writing about them on WP. 

 

What complicates the situation is that many of these subjects that are relative 
unattractive to volunteers are very attractive to people with the most blatant  
forms of conflict of interest: practitioners of various professions, companies 
in various lines of business, makers of certain types of products. 

 

It is unfortunately impossible for a volunteer-based project to avoid this, in 
the absence of fixed rules that can discriminate closely between those articles 
and subjects worth fixing and those not. There is a very few areas of WP where 
we do have such rules, (eg. WP:PROF) and decisions there go quite smoothly in 
most cases. But there is no way of making exact decision on keeping articles 
when relying on something as amorphous as the GNG. At AfC, there is another 
limitation: the question is not whether an article should be accepted into WP, 
but whether there's a decent probability that the article will in fact be 
accepted. 

 

As an analogous problem, the qualification for giving accurate and effective 
online advice about writing an article is not very common. Many more WPedians 
can write a decent article than they can teach others to do so.  Thus, even the 
most dedicated people can reach very few of the people who ought to be reached. 

 

i do not mean to suggest that we should not try to do better--we should try to 
do very much better at every step. But there is a limit to what can be expected 
in an organization like ours. 

 

 

 

 

 

 

 

 

On Fri, Jan 8, 2016 at 3:21 AM, Jane Darnell <jane...@gmail.com 
<mailto:jane...@gmail.com> > wrote:

Hi Pine,

I definitely think that there is enough data to start a project or workspace 
dedicated to creating tools that will deliver the data in ways that can support 
decision-making. Given 10 newbie good-faith editors, what are their types of 
interests and reasons for staying or leaving? Similar questions can be asked of 
current editors. If we break this down, I guess the main questions we have can 
be split into two groups; namely content-related questions (what types of 
content receive the most onwiki support? what types of content do we delete 
most often?) and onboarding questions (who do we let edit the articles we have? 
who are our page-creators?). Slicing and dicing these questions, you could look 
at the problems with our current category structure and naming/diambiguation 
conventions, but also our current list of "reliable sources" and how that 
relates to our current interpretation of "notability" for whatever field of 
interest the end-researcher may have. If we can come up with proven success 
factors based on long-standing editor contributions, we may be able to develop 
a recipe for successful canvassing to use in editathons and presentations.

 

Like I said, I think experienced Wikimedians can probably formulate such 
questions better than outsiders to our community, and I think we need to get 
some new talent on board that can help us write/summarize a structural history 
of Wikipedia-editing over the past decade in order to help get people up to 
speed on the issues.

Jane

 

On Sat, Dec 26, 2015 at 11:42 PM, Pine W <wiki.p...@gmail.com 
<mailto:wiki.p...@gmail.com> > wrote:

Jane, what would you think about the concept of an IEG research project (or, 
due to the grantmaking restructure, a "project grant" research project) about 
gathering some of the data that you suggest and developing recommendations, 
tools, or systems designed to improve the situations with NPP, AFC, and similar 
queues?

Pine

 

On Mon, Dec 21, 2015 at 1:59 AM, Jane Darnell <jane...@gmail.com 
<mailto:jane...@gmail.com> > wrote:

Hi Pine,

Thanks for your thoughtful answer! No, let's not throw any money at this 
problem yet, but let's consider first all of our options. We should have a 
pretty big amount of data available in AfC backlogs and deletions. Maybe we can 
direct some trusted researchers there. I guess they would have to have admin 
rights if we want them to have access to the deletions, though that may be 
debatable if the material was never published onwiki and only submitted to an 
open-access project.

 

Last month I was flattered, amused, offended, and astounded by degrees when I 
attended the Erasmus Prize presentations by researchers of the University of 
Amsterdam. I have been thinking back to those presentations again and again 
ever since. I wish they had been taped, especially some of the reactions from 
the mostly Wiki(p/m)edian audience. We need solid data in order to make weighed 
decisions. Since this is an encyclopedia, there is no rush and we can plan for 
decision-making based on numbers and ways to get those numbers.

 

Though the collateral damage in CoI (Conflict-of-Interest) editing is a big 
one, it pales in comparison to the collateral damage in diversity edits. By 
diversity I don't even mean women and people of color, but subjects currently 
not on the top-ten notability list of new page patrollers. In order to innovate 
and morph into an up-to-date "sum of all knowledge" hub for the universe, we 
need a lot more than just the stuff we let in now. We need ongoing projects 
dealing with such things as oral histories, film- video- or audio citations, 
music themes, recording types, and all sorts of other things that don't even 
fit the old text-based model. 

 

After listening to those presentations it occurred to me that the typical 
Wikimedian could probably write a better study proposal than the typical 
professor who has never made an edit. Maybe we should be actively soliciting 
scholarly research from our own ranks and offer a quarterly research award to 
Wikimedians who are able to wrangle the data in such a way that our questions 
are answered. We just need a place to put our structured questions and some 
"How-to" info about the data. As far as I know, we don't have a published 
database schema that relates the technical terms to the onwiki terms.

 

Jane

 

On Mon, Dec 21, 2015 at 2:36 AM, Pine W <wiki.p...@gmail.com 
<mailto:wiki.p...@gmail.com> > wrote:

Hi Jane,


Regarding "Are there any numbers available on how many AfC's resulted in 
articles vs. submissions and then also the same numbers for non-AfC page 
creations vs. speedy deletions?", I'm sure that data is available but I suspect 
that getting WMF to take another round of analyzing and trying to improve the 
situation with AfC would probably require that it be on some team's quarterly 
goals. 

I feel that it would be good to resurrect the WMF Growth team. Currently, I 
hear that contributor growth is one of the metrics that is or will be 
emphasized for Product teams, but there is no single point of contact for 
coordinating the multiple growth initiatives, both inside of Product and those 
being funded by grants. I think that coordination in this area would be 
beneficial, and that this team would be well positioned to take on activities 
like developing ways to improve AfC, NPP, etc.

Along these lines, one of my thoughts is that WMF has invested heavily in 
software engineering and data science, my impression is that WMF is lacking in 
social scientists. WMF has tried many times to develop technical improvements 
for social problems, with success that has been mixed at best. I would like to 
see people with backgrounds in fields like social psychology, economics, 
sociology, and urban planning be involved in a resurrected Growth team.

Also, I'm wondering if the shortage of volunteer capacity -- particularly the 
shortage of competent and quickly-responsive volunteer capacity -- in certain 
community roles (like reviewers of CoI-flagged edits as well as domains like 
AfC) increasingly suggests that some of these tasks be at least partially done 
by paid staff, such as the Wiki Ed Foundation currently does with its content 
experts that assist classes in the US and Canada Wikipedia Education Program. I 
suspect that WMF wouldn't want to touch these roles in AfC, CoI and other 
queues because content review is involved, so maybe this is a place where 
Wikimedia affiliates can and should get more involved. The affiliates can work 
on content in ways that WMF cannot.

 

Thoughts?

Pine

 

On Tue, Dec 15, 2015 at 10:19 PM, Jane Darnell <jane...@gmail.com 
<mailto:jane...@gmail.com> > wrote:

Hi Pine, 

 

I agree with Oliver and Kerry on the violence vs. drip-drip-drip. Our success 
at keeping people from editing matches the height of the threshold-to-edit. 
There's no violence going on, it's just the annoyance tolerance level that the 
typical volunteer needs to have in order to be able cross into the wikiverse 
seems to be going up these days. Thanks for posting the link to that SWOT 
analysis - is there any more information about the context in which it was 
made? Though you mention that experienced Wikipedians know New Page Patrollers 
create collateral damage and the SWOT slide shows NPP as both a strength and a 
weakness, no one ever addresses the fact that NPP also contains some seriously 
misguided POV pushers who in fact act as censors when they use the AfC tools 
and leave the entries they don't care about to rot. So I see NPP not just as a 
strength and a weakness, but also as a threat, and its associated AfC is a 
major threat. I assume AfC was left out of the SWOT analysis because it is so 
controversial:

https://commons.wikimedia.org/wiki/File:SWOT_analysis_of_Wikipedia_in_2015.jpg

 

In that slide the parenthetic notes on items which may fall into more than one 
quadrant do not include "undisclosed conflict-of-interest editing" so I am also 
guessing whoever made it falls into the camp of thinking that anyone who is a 
paid editor and doesn't reveal this on their userpage is a threat.  It leaves 
out a major battle ground about whether or not GLAM employees are considered 
paid editors or not when they venture into our world for the first time. I see 
AfC as one of the major threats to the English Wikipedia, and one way to combat 
this is to educate newbies on how to avoid it. Whenever I speak to anyone who 
is interested in contributing on the English Wikipedia and who also has a paid 
job or a volunteer position that they want to write about on Wikipedia, I first 
try to change their mind and try to get them to contribute to another subject 
first and if not that, then another project first such as Commons or Wikidata.  
I also always tell them 1) never edit Wikipedia from their work IP address in 
case someone links their onwiki interests to their job and 2) never attempt 
anything on English Wikipedia through AfC as it will rot there forever. I 
recommend they ignore the official advice to indicate their employer on their 
userpage, and always emphasize that their choice of username should be personal 
and not organization-based. In the case of volunteers this is really hard to 
explain and unfortunately most have to experience some form of 
onwiki-harassment before they get it.

 

I personally see AfC as some sort of last-gasp effort to keep the hoards at the 
gate. If anything, it enforces a form of old-boys-network onboarding as people 
have no hope of having their contributions rescued without the help of an 
insider. I am an experienced Wikimedian of several projects and can wrangle my 
way through the most complicated templates, but I give up entirely when it 
comes to the jungle of AfC. Are there any numbers available on how many AfC's 
resulted in articles vs. submissions and then also the same numbers for non-AfC 
page creations vs. speedy deletions? Post creation period analysis (3, 6 and 12 
months later) would be interesting to have too. My gut feeling is that AfC is 
busily creating a backlog we will never get through.

 

To answer your original question, I think the reason we lack New Page 
Patrollers for the subjects in which they are needed at AfC is exactly the same 
reason why those people are being turned back at the gates - nobody currently 
cares about their contributions. If an AfC comes in for a soccer player, ship 
model or popular TV episode they are welcomed with open arms. You always get 
what you reward most in the end.

 

Jane

 

On Wed, Dec 16, 2015 at 12:28 AM, Pine W <wiki.p...@gmail.com 
<mailto:wiki.p...@gmail.com> > wrote:

Yesterday I gave a presentation about community policing at the Cascadia 
Wikimedians' end of year event with Seattle TA3M [1][2][3]. An issue that came 
up for discussion is the extent to which, on English Wikipedia, experienced 
Wikipedians conducting New Page Patrol create collateral damage during their 
well-intentioned efforts to protect Wikipedia. Another subject that came up is 
the need for more human resources for mentoring of newbies who create articles 
using the Articles for Creation system [4]; one comment I've heard previously 
is that the length of time between submission and review may be long enough for 
the newbie to give up and disappear, and another comment that I've heard is 
that newbies may not understand the instructions that they're given when their 
article is reviewed. These comments correlate with the community SWOT analysis 
that was done at WikiConference USA this year, in which "biting the newbies", 
NPP, and "onboarding/training" were identified as weaknesses [5]

Personally, I would like the interaction of experienced editors with the 
newbies in places like NPP and AFC to look more like this 
<https://en.wikipedia.org/wiki/File:Police_Week_May_15,_2010_on_Court_Avenue_Bridge,_Des_Moines,_Iowa,_USA-1.jpg>
  and less like this 
<https://en.wikipedia.org/wiki/File:Ferguson_Day_6,_Picture_44.png> . Granted, 
it's hard for a relatively small number of experienced Wikipedians to keep all 
the junk and vandals out while also mentoring the newbies and avoiding 
collateral damage, so one strategy could be to increase the quantity of skilled 
human resources that are devoted to these domains. Any thoughts on how to make 
that happen?

I am currently especially interested in this topic because of my IEG project 
which officially starts this week. [6] It would be very helpful to retain the 
new editors that are trained through these videos, so improving editor 
retention via improved newbie experiences at NPP and/or AFC would be most 
welcome.

Pine


[1] https://en.wikipedia.org/wiki/Community_policing
[2] https://en.wikipedia.org/wiki/Police_reform_in_the_United_States
[3] 
https://commons.wikimedia.org/wiki/File:Presentations_at_Cascadia_Wikimedians_and_Seattle_TA3M_meetup,_December_2015.jpg
[4] https://en.wikipedia.org/wiki/Wikipedia:Articles_for_creation
[5] 
https://commons.wikimedia.org/wiki/File:SWOT_analysis_of_Wikipedia_in_2015.jpg
[6] 
https://meta.wikimedia.org/wiki/Grants:IEG/Motivational_and_educational_video_to_introduce_Wikimedia

 

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-- 

David Goodman

DGG at the enWP
http://en.wikipedia.org/wiki/User:DGG
http://en.wikipedia.org/wiki/User_talk:DGG


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