Hi Pats,

Please be aware that iDEAL is still not functional on the Dutch fundraiser
page. Also, IBAN is missing.

Best,
Lodewijk

On Mon, Nov 17, 2014 at 10:16 PM, Lodewijk <lodew...@effeietsanders.org>
wrote:
>
> Hi Patricia,
>
> Thanks for telling that the iDEAL will be back soon. I don't quite
> understand from your answer why you add the increased hurdle of emailing
> the team for the IBAN though. Am I overlooking something?
>
> Best,
> Lodewijk
>
> On Mon, Nov 17, 2014 at 10:06 PM, Patricia Pena <pp...@wikimedia.org>
> wrote:
>
>> Hi Lodewijk,
>>
>> Currently IDEAL is temporarily down on our pages (it went into maintenance
>> mode after our annual campaign), but should be back up soon :)  We know
>> the importance of this method for Dutch donors and have supported this
>> option since we started fundraising in the NL. We also support offline
>> bank
>> transfer (IBAN) and donors can get the account number with our Donor
>> Services team.
>>
>> We had an extremely successful Fundraising campaign this year, and there
>> will be some great mobile optimization coming up in the next few months,
>> which will allow mobile donors to complete their donations in a much
>> faster
>> and easier way.
>>
>> Thanks!
>> Pats
>>
>> On Mon, Nov 17, 2014 at 11:28 AM, Lodewijk <lodew...@effeietsanders.org>
>> wrote:
>>
>> > A while back now, the chapters were no longer allowed to fundraise,
>> because
>> > the Wikimedia Foundation argued they would be better able to do this. At
>> > the time, this sounded somewhat reasonable. However, since then, there
>> have
>> > been some disturbing developments - at least for Dutch donors.
>> >
>> > No longer it is possible to pay electronically (iDEAL, one of the most
>> > common methods is no longer supported - 'electronic banking' simply
>> refers
>> > you back to the credit card page) or even via regular bank transfer
>> (using
>> > an IBAN) in the Netherlands. The donation page
>> > <
>> >
>> https://donate.wikimedia.org/w/index.php?title=Special:FundraiserLandingPage&country=NL&uselang=en&utm_medium=spontaneous&utm_source=fr-redir&utm_campaign=spontaneous
>> > >
>> > only
>> > allows credit card and paypal, and the 'other ways to give' simply sends
>> > you to the helpdesk if you want to make a bank transfer payment.
>> >
>> > What is the reasoning behind this? Have bank transfers become a legal
>> > swamp? Are there statistics suggesting that this method was no longer
>> > required by donors? Did the European bank account somehow get
>> temporarily
>> > suspended?
>> >
>> > If it has become so hard to donate, maybe it makes more sense to send
>> the
>> > donors to the local chapter pages where they can actually donate in the
>> > local suitable methods (in this case, Wikimedia Netherlands offers both
>> > iDEAL and IBAN
>> > <http://www.wikimedia.nl/pagina/doneren-aan-wikimedia-nederland>).
>> >
>> > One of the Dutch OTRS team members asked for elaboration, but didn't
>> quite
>> > get a satisfying answer. I hope this is a temporary situation, and that
>> > this threshold will be removed again. It would be sad if we go through
>> all
>> > kind of trouble to enable long tail methods like bitcoin, but skip bank
>> > transfer...
>> >
>> > Best,
>> >
>> > Lodewijk
>> > _______________________________________________
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>>
>>
>>
>>
>> --
>>
>> Pats Pena | Sr. Manager, Global Operations
>> Wikimedia Foundation
>> office +1 (415) 839 6885 x6764
>> cell:   +1 (415) 816 3349
>> fax: +1 (415) 284 9511
>> pp...@wikimedia.org
>>
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>> sum of all knowledge. That's our commitment. Donate.
>> <https://donate.wikimedia.org/>*
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