Hi,

Just a couple of notes regarding your email:

> However, I admit I have been giving non-shell requests a bit more
> attention in my bugmeistering because the people with shell access are
> pretty good about dealing with the requests.  For example, of the 20
> shell requests opened this month, only 12 have not yet been dealt with,
> which means 40% of shell requests opened in the past two weeks are
> already completed.

Why not establish a limit for requests that do not pose problems? Say,
a month. You could concentrate only on the bugs that are older than
that and hope that the shell team will empty the queue before they
enter your report.

>
> By comparison, only 85 of the 256 shell requests created since the first
> of the have not yet been closed, so 67% of the shell requests opened
> this year are completed.

Unless there is a good reason (like for LQT), I would say (from the
user POV) 5 months for such a request is excessive.

>
> That said, many of the open requests are open for a reason.  For
> example, the LiquidThreads request that you list:
>
>> 25609 <https://bugzilla.wikimedia.org/show_bug.cgi?id=25609> Enable
>> liquidthreads for the Wikimedia Brasil wiki (waiting since 2010-10-21)

Such info should be added to the bug when you visit it and updated as
often as possible. Many people making site requests (me included) do
not actively follow MW developpement. This means that we only see the
end result - it takes lots and lots of time to have an extension
activated on our wikis.

Strainu

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