On Mar 7, 2014 12:48 AM, "Steven Walling" <steven.wall...@gmail.com> wrote: > > From: David Gerard <dger...@gmail.com> > Date: Thu, Mar 6, 2014 at 9:44 PM > Subject: Re: [Wikitech-l] Should MediaWiki CSS prefer non-free fonts? > To: Wikimedia developers <wikitech-l@lists.wikimedia.org> > > (Veering off topic: So what does WMF use for a usability lab, anyway?) > > > ...not sure what Kaldari did. In this case, he may have simply sat down > with the UX designers and done a test in person. > > We do not have a usability testing lab on-site in San Francisco, and > typically prefer to do remote usability tests. Either we do this "manually" > via sending out a survey,[1] and then running a Google Hangout which we > record for later. This is good since it is guided by the person who wrote > the test script, so they can adapt to what the user is doing/failing to do. > It takes a lot more leg work though. > > More often, we write a testing script and use usertesting.com, which is > more automated remote testing and is $35/test (this is really cheap since > the going US rate for an in-person test is something like a $50 Amazon gift > card). The service uses people from all over the English-speaking world
Is there anything in place yet for the non English speaking world? If not, is it planned to have any, and if so, is that a priority? --Martijn. who > have a variety of levels of technical expertise, and the tests are recorded > for viewing after they're completed.[2] > > The UX team is actually in the process of hiring a UX researcher, so expect > to hear more about this kind of qualitative research soon. > > Steven > > 1. We recently did this kind of recruitment and testing for article drafts > work. https://www.mediawiki.org/wiki/Draft_namespace/Usability_testing and > the /Results subpage > 2. This kind of testing is something we used during the account creation > redesign > https://www.mediawiki.org/wiki/Account_creation_user_experience/User_testing > > > > _______________________________________________ > Wikitech-l mailing list > Wikitech-l@lists.wikimedia.org > https://lists.wikimedia.org/mailman/listinfo/wikitech-l > _______________________________________________ > Wikitech-l mailing list > Wikitech-l@lists.wikimedia.org > https://lists.wikimedia.org/mailman/listinfo/wikitech-l _______________________________________________ Wikitech-l mailing list Wikitech-l@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikitech-l
