Hi Steve,
This is pretty much the best that you are going to get from the M/b
people. A fairly standard set of check routines. The one I missed
was to reset the bios and then try again. I have had brand new
boards refuse to boot until the bios was reset. I forget which
brands though!
On Wednesday 06 April 2005 3:46 am, you wrote:
> Here is what the motherboard tech support said to do. (They finally
> answered my email.):
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>~~
>
> "System powers up, but no beep and no post. Please follow the
> following procedure to diagnose the issue.
>
> No beep, and no post means the CPU, and the board is not
> transferring any signal codes. In this case, please follow these
> steps:
>
> 1) Please make sure the CPU is seated properly.
> 2) Check jumper setting for CPU (if applicable) and try to lower
> CPU frequency if possible.
> 3) Try to remove all unrelated hardware from the computer such as
> sound card; modem, NIC, SCSI, and etc.... only leave CPU, CPU FAN
> Chassis speaker, and the ATX power plug and the power on/off switch
> (PWRBT). Please make sure that your power supply contains both the
> main (20 Pin), and the 12V (4 Pin) connectors (For P4 and some AMD
> CPU M/Bs.). Also please make sure that both connectors are properly
> connected and are generating the necessary power to the board.
> 4) Reset the CMOS once - Disconnect the power cord from the power
> supply & detach the CMOS battery for 10 seconds then put it back.
> Then try turning the system ON again and check for beep.
> 5) If the above-mentioned steps fail. Pull the board out from the
> case and isolate it from the case. And try steps1~5 again.
> 6) If the above-mentioned steps fail, please try a different
> processor. It is very much possible that your processor is
> defective.
>
> Please install only the CPU and CPU cooling fan on the M/B to see
> if you can hear any beep when the system boots up.
>
> If there is no beep, either the CPU or the M/B might be defective.
> Please test the CPU on the other system to see if it is functioning
> properly.
>
> If the CPU is fine, please contact your vendor for diagnosing your
> M/B or a replacement, if under their warranty. If it"s not, please
> contact our Customer Service Department to begin your warranty
> request. "
>
> What do you think about this?
>
> Steve
--
Best Regards:
Derrick.
Pontefract Linux Users Group.
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