When I opened the message, I found that Mike Miller had written:
> Sometimes Windows can seem to take forever to boot if it is
> looking for a network connection. Since you just changed from
> microwave to satellite that might be part of the problem. How
> long is forever? If it is defragging, it must eventually boot
> up.
>
> Is your wifes computer using the satellite connection?
> Does directway need a phone connection or does it use a sat
> uplink?
>
> Usually what you changed last is a good place to start looking
> when it worked before and doesn't now.
The problem can be identified with one word: DirecWay!
Just got off the phone with them. They can't correct the problem.
Refused to let me speak to any upper lever personnel.
I unplugged DirecWay and plugged in my Microwave connection
and everything is fine.
I'm stopping my credit card payment and they can come get their
equipment.
Incompetent people make me angry. Not because they are
incompetent, but because they will not allow you to speak to
someone who might be competent.
Regards,
Jim
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