Wayne,
My sister has Zoomtown in Cincy and she thinks they are great....far better
than any she had used in Chicago. Their prices are sure better than we have
here; they seem very competitive. Here Comcast cable TV is out of site,
almost double Dish, as I understand from users, and still don't offer as
good a menu.
As far as support I have had five occasions to use Dish and the techs have
always been onshore and knowledgeable. Several times with Comcast online
support and I can't say the same. Computer 90, at best, level support, and
at least twice, denial that second level support
exists.........................I suppose that may be true?
Good luck whatever you decide on.
Jeff
----- Original Message -----
From: "Wayne Johnson" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, September 28, 2005 9:37 AM
Subject: Re: Cable
At 11:27 AM 9/28/2005, Gary VanderMolen typed:
You just have to know how to get around the off-shored support.
One month ago I sent DirecTV an email saying I was seriously
considering dropping their service in favor of a better offer from Dish. A
very accommodating US-based retention specialist called me back, and I
wound up with a free second DVR (installation & shipping also free), and
free HBO and Showtime for six months.
My total DirecTV bill is $52 (includes extra receiver and DVR service).
With 3.0 Mb DSL that comes to $77. I don't have any HD yet, because
I can't justify junking a perfectly good 61" SD big screen.
Hmmm, I don't know how you lucked out as I've sent them several emails
over the past year & all I ever got was an automated message saying that
they had rec'd my message. I spoke with several supt people, asked to
speak to a supervisor & then spoke with not one but two of them but they
wouldn't budge. I bet the key was that you mentioned Dish Network by name.
I even called back after I had disconnected & they still didn't offer me
anything to stay with them even tho we've been with them for the past
8yrs.
FWIW I called VZ & they say that 3mb service will never be available here
so I'm glad that I'm going back to cable. 1.5m DSL is probably fine for
most people. VZ said that whether you have the 3m or 1.5m service the
price is still $29.95 which makes no sense to me.
We bought our 30" HD wide screen set a couple of years ago when CC had
them on sale with zero interest for 18mo & moved the 27" to the BR but I
certainly can see your point about your 61" set & probably would do the
same. I have a computer with a MyHD capture card that acts as a HDTV
receiver, PVR & DVD player in one but it only does OTA stuff. Like HS
Internet once you go HD you'll never want to watch anything else. I'll be
keeping one DirecTv HD receiver just in case we'll want to go back later
but I doubt it even if they offer us what you were able to snag. Oh well,
I'm glad to hear that you got somewhere with them.
----------+----------
Wayne D. Johnson
Ashland, OH, USA 44805
<http://www.wavijo.com>
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