Thanks for fully reproducing the STOP screen. Since it reports an issue with usbport.sys, the first thing I'd try is to disconnect everything connected to USB ports (except keyboard/mouse). If the problem stops, then re-connect items one at a time and allow enough time for the problem to re-occur before re-connecting the next item.
If the problem keeps happening, uninstall any software or drivers associated with USB devices. Or, check for newer versions of that software/drivers, particularly printer drivers, at the USB device's vendor website. Carl -----Original Message----- From: Windows Home/SOHO [mailto:[EMAIL PROTECTED] On Behalf Of Sam Franc Sent: Sunday, July 09, 2006 7:42 PM To: [email protected] Subject: soft:New computer message A problem has been detected and Windows has been shut down to prevent damage to your computer. DRIVER_IRQL_NOT_LESS_OR_EQUAL If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software if properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to selected Advanced Startup Options, and then select Safe Mode. Technical information: *** STOP: 0x000000D1 (0x06200249, 0x00000002, 0x00000001, 0xF6D452A2) *** USBPORT.SYS - Address F6D452A2 base at F6D40000, DateStamp 41107d62 Beginning dump of physical memory. Physical memory dump complete. Contact your system administrator or technical support group for further assistance. This is the message from my daughter's new HP. It is not connected to the internet. Can anyone give us a clue to what it means. It is running XP Home SP2 with the standard bunch of programs HP includes. Sam -- ---------------------------------------- To unsubscribe, mailto: [EMAIL PROTECTED] Is your picture included in the Official Win-Home List Members Profiles Page? http://www.besteffort.com/winhome/Profiles.html If not, write to: [EMAIL PROTECTED] -- ---------------------------------------- To unsubscribe, mailto: [EMAIL PROTECTED] Is your picture included in the Official Win-Home List Members Profiles Page? http://www.besteffort.com/winhome/Profiles.html If not, write to: [EMAIL PROTECTED]
