Lee, The best way to get their attention is to vote with your money & move to Aruba. That is what we did in 2008 even though Cisco tried to entice us so go with their wireless solution. I believe Aruba's master controller architecture and their Airwave solution for monitoring are the best solutions available, currently.
Bruce Osborne Network Engineer IT Network Services (434) 592-4229 LIBERTY UNIVERSITY Training Champions for Christ since 1971 From: Lee H Badman [mailto:lhbad...@syr.edu] Sent: Tuesday, November 20, 2012 10:46 AM Subject: "Filing a Complaint" With Cisco? Rather than just spraying vice presidents with email and similar low-brow methods, has anyone found a formal method of getting a complaint heard at the highest levels in Cisco, in particular for the wireless management space? Thanks- Lee Lee H. Badman Network Architect/Wireless TME ITS, Syracuse University 315.443.3003 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
