Our experience is very similar to that described by Hector Rios. Unless the construction project for a new building will directly fund WLAN design (per a Statement-of-Work specified by central IT), it is now my preference to perform WLAN design in-house. Contract designers who are willing to work for hourly rates that the University can afford to pay are usually not up to the task of designing for high-density and high performance. Contractors who can do this well (e.g. stadium-design specialists) tend to charge much more than our budget will normally support.
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