Hi, Thanks to everyone who responded, particularly Amel who said he'd had issues, although I thought ours already had the flat ribbon cable for the jumper. Don't have one to hand here.
I wasn't able to make any comments yesterday, but to summarise, we opened a support case about it that day, as it was going to impact on a deployment project we were gearing up for, and through discussions with support yesterday (formally through the call, and informally through our account team backchannel) we did discover, as has been detailed in Bruce's fantastic response below, that there are revisions to the bracket. Ours have DOM 11/23/2016 on the box, which is later than the claim below for DOM 11/1/2016 apparently being the key date, so beware of that. However, our slider definitely does not have "Rev 2" stamped on it, we were explicitly asked to check. I am going to ask to see if there was an internal or field notice about this revision, as we ordered these brackets in around April, and if rev 2 was shipping in November they were clearly slushing around the channel but should have been withdraw or notified against rather than delivered to customers. This information should at least be in the forum somewhere. Our enquiry seems to have caused a bit of a tizzy within HPE (UK anyway). They are going to try and supply us with some Rev 2s, we need maybe 80 for a project due to start within 2 weeks ... Jethro. On Wed, 10 May 2017, Osborne, Bruce W (Network Operations) wrote: > I just received an official answer from Onno Harms, Product Manager for > Indoor WLAN at HPE/Aruba. > > We had some issues with early production units of this mount: > o RJ45 Ethernet cable connectors are not low-profile enough, making it > difficult to fit the AP on the mount (need to push hard..) > o The slider that is used to lock the AP in place does not always fully > return to its original location (“sticky slider”) > The issues have been resolved in rev 2 of the mount. It looks like the > customer is using revision 1. > > Revision 2 is shipping and can be identified by info on the box label (but > only by DOM, 11/1/2016 or later) and on the plastic slider itself (“Rev 2”) > > Using W1 or W1W is always an option, but those are fairly basic mounts > without security. The W3 mount (when fixed) delivers a cleaner, lower profile > end result. > > Thanks, > /Onno Harms > > If you have some of the early production mounts that need to be exchanged, I > recommend talking with your Aruba account/sales team or VAR. > > > Bruce Osborne > Senior Network Engineer > Network Operations - Wireless > (434) 592-4229 > LIBERTY UNIVERSITY > Training Champions for Christ since 1971 > > -----Original Message----- > From: Amel Caldwell [mailto:am...@uw.edu] > Sent: Tuesday, May 9, 2017 11:41 AM > Subject: Re: Issues with Aruba bracket JY706A AP-220-MNT-W3 > > Hi Jethro-- > > When the AP-220-MNT-W3 was first released, we got some and they were nothing > but trouble; the jumper that came with them was too tall for the mount and > the button would stick. We worked with Aruba on the jumper design that > comes with them and also the button issue. Aruba fixed both issues and the > newer AP-220-MNT-W3 are much easier to use now. > > The easiest way to tell is by the jumper. The jumper should have a > low-profile connector and is a flat cable; the older one looks like a > standard CAT5e cable. If you have the older one, I would follow up with > your local SE and try to get them swapped for the “fixed” version. > > Regards > > Amel Caldwell > > On 5/9/17, 1:12 AM, "The EDUCAUSE Wireless Issues Constituent Group Listserv > on behalf of Jethro R Binks" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU on behalf of > jethro.bi...@strath.ac.uk> wrote: > > Hello all, > > We are relatively new to the Aruba world, but for our first major > deployment (replacing other APs) we're going for JW797A AP-315 with the > JY706A AP-220-MNT-W3 White Low Profile Box Style Secure Large AP Flat > Surface Mount Kit. > > We'd originally done some testing with (I)AP-225 and bracket > AP-220-MNT-W2W. > > AP-220-MNT-W2W was discontined in favour of AP-220-MNT-W3. > > > https://community.arubanetworks.com/t5/Wireless-Access/What-is-the-difference-between-the-AP-220-MNT-W2-and-AP-220-MNT/td-p/274771 > > Now, as we did a rehearsal for the replacement, we discovered that the > AP-315 would not fit the AP-220-MNT-W3 bracket. The slots for the > mounting lugs of the AP are slightly narrower in width, and so the lugs > do > not fit. > > Is this a common problem, or perhaps do we have a bad batch? Can anyone > corroborate? > > It is possible to make it fit by some juducious shaving of the plastic, > but that's clearly not desirable. > > The AP-315 fits fine on the AP-220-MNT-W2W, although because it is a > smaller AP it looks a bit odd. And AP-220-MNT-W2W is EoS regardless. > > Jethro. > > . . . . . . . . . . . . . . . . . . . . . . . . . > Jethro R Binks, Network Manager, > Information Services Directorate, University Of Strathclyde, Glasgow, UK > > The University of Strathclyde is a charitable body, registered in > Scotland, number SC015263. > > ********** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/discuss. > > > > ********** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/discuss. > > > ********** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/discuss. > > . . . . . . . . . . . . . . . . . . . . . . . . . Jethro R Binks, Network Manager, Information Services Directorate, University Of Strathclyde, Glasgow, UK The University of Strathclyde is a charitable body, registered in Scotland, number SC015263. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
