Nope, all of our 702w are in local mode.

Sean Gray | B.Sc (Hons)
Voice, Collaboration & Wireless Network Analyst
ITS, University of Lethbridge


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Mike Atkins
Sent: April-10-18 3:54 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] More client weirdness

I was just curious, are these 702w APs in flex connect mode?




Mike Atkins
Network Engineer
Office of Information Technology
University of Notre Dame

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>]
 On Behalf Of Jason Cook
Sent: Monday, April 09, 2018 7:52 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [WIRELESS-LAN] More client weirdness

We also seen the same/similar issues on 702w, however it seems an iPad has been 
the biggest issue. The user moves down the hall to a 3602i and no worries, 
moves back to the 702w and it’s a problem. Other devices including her iPhone 
is fine. Strangely it seems to occur randomly (days or weeks apart), and always 
the same device. Rebooting the AP will resolve it, or just time! But waiting 
for resolution could be hours.

On 8.2.164.0

--
Jason Cook
Information Technology and Digital Services
The University of Adelaide, AUSTRALIA 5005
Ph    : +61 8 8313 4800

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From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
<WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Gray, Sean
Sent: Tuesday, 10 April 2018 12:36 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [WIRELESS-LAN] More client weirdness

Hi Tristan,

So the problem with the specific student I mentioned seemed to resolve itself. 
Our latest issue, that seems to again only impact the 702w involves  a couple 
of MacBook Air users, running either Sierra or High Sierra. A debug shows that 
on occasion when trying to connect to a.1x network they make it as far as the 
DHCP required state and then never request an IP. They hit the timeout, the WLC 
deletes the client and the dance begins again.

Thanks

Sean

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Tristan Gulyas
Sent: April-08-18 8:03 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [WIRELESS-LAN] More client weirdness

Hi all,

We've hit this issue as well.  Ever since moving from 8.3.112.7 to 8.3.135.2.

What we see:

* Devices with the Killer NIC 1535 authenticate but can't pass traffic.
* Apple devices will connect, pass traffic for a while, then go dead.

We believe we may have seen this on a 1532 series AP as well.

Debugs don't seem to give us much.

3702i, 3802i appear to be unaffected.

Cheers,
Tristan
--
TRISTAN GULYAS
Senior Network Engineer

Technology Services, eSolutions
Monash University
738 Blackburn Road
Clayton 3168
Australia

T: +61 3 9902 9092
M: +61 (0)403 224 484
E: tristan.gul...@monash.edu<mailto:tristan.gul...@monash.edu>
monash.edu<http://monash.edu/>

On 1 Feb 2018, at 8:40 am, Gray, Sean 
<sean.gr...@uleth.ca<mailto:sean.gr...@uleth.ca>> wrote:

Yep, I noticed this too. Unfortunately we jumped onto 8.3.133.0 prior to the 
discovering of the catastrophic bug. Hopefully they publically release a fixed 
version soon.


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Kitri Waterman
Sent: January-31-18 1:09 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [WIRELESS-LAN] More client weirdness

This sounds like a specific client issue but TAC does have warning out about 
any 8.3.13x code: 
https://www.cisco.com/c/en/us/support/docs/wireless/wireless-lan-controller-software/200046-tac-recommended-aireos.html#anc9

You can request the 8.3.133.10 escalation code and also sign up for the 8.3MR4 
Interim code.

Best of luck,

Kitri Waterman
Network Architect/Engineer
Enterprise Infrastructure Services (Networks)
Western Washington University
360.650.4027
kitri.water...@wwu.edu<mailto:kitri.water...@wwu.edu>


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
<WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of "Gray, Sean" <sean.gr...@uleth.ca<mailto:sean.gr...@uleth.ca>>
Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv 
<WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Date: Wednesday, January 31, 2018 at 10:34 AM
To: 
"WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>" 
<WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] More client weirdness

Hi Craig,

Sorry I should have mentioned that, our WLC is a 5520 running 8.3.133.0 code

Sean

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Craig Eyre
Sent: January-31-18 11:30 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [WIRELESS-LAN] More client weirdness

Sean,


What version of controller software are you running?


Craig Eyre

On Wed, Jan 31, 2018 at 11:17 AM, Gray, Sean 
<sean.gr...@uleth.ca<mailto:sean.gr...@uleth.ca>> wrote:
Hi Everyone,

I just wanted to throw this weirdness out to the group to see if anyone has 
experienced the same issue and has found a solution or work around.

We have a student on campus who intermittently cannot connect to our 802.1x 
Student WLAN when trying to connect to a Cisco 702w access point installed 
nearby. They can connect to our open Guest WLAN. I should say that they are 
fail to connect to Student more times than they succeed when in their Student 
Residence. On campus they are able to connect to Student.

I recently brought them down to my office to have them try and connect to a 
702w that I had set up specially for the purpose of this test.

Client Details:


•         Acer Aspire F5-571T Laptop

•         NIC: Qualcomm Atheros QCA9377

•         Driver Version 12.0.0.309

•         O/S: Windows 10 Home

Client has Symantec Anti-virus installed

Windows updates and driver versions were all validated.


During testing I noticed that the client completes the AUTH phase and enters 
RUN state. At this point it frequently seems to stall and doesn’t make it into 
the DHCP Socket Task portion of the client/WLC/DHCP exchange.

The only thing that the testing proved to me is that the client doesn’t like 
Cisco 702w APs, as I saw the same results in my office as I saw from them in 
Student Residence. Of note is that the problem seems to become particular 
pronounce when they roam from Guest to Student or vice versa. Disabling the 
Symantec firewall seemed to improve, but not fully resolve the issue.

I should also point out that due to the unique way that our Residence townhomes 
were constructed wall mount APs are our only option.

So this one has me beat!

Thanks

Sean

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--
Craig Eyre
Network Analyst
IT Services Department
Mount Royal University
4825 Mount Royal Gate SW
Calgary AB T2P 3T5

P. 403.440.5199
E. ce...@mtroyal.ca<mailto:ce...@mtroyal.ca>

"The difference between a successful person and others is not a lack of 
strength, not a lack of knowledge, but rather in a lack of will." Vincent T. 
Lombardi"

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