Hi Martin, We've found them helpful at Penn State. They are a nice compliment to more sophisticated monitoring systems. As Rob said, they do rather basic tests, but I think they're appropriately priced for what they do. They're also very easy to deploy and understand. I won't besmirch any specific competing products, but if you've tried some of them you know there can be a long learning curve. That's definitely not the case with Aruba UXI. Their testing documentation is pretty good too. I suspect most of us would benefit from having some of these sensors, regardless of your wireless hardware manufacturer. I believe you can link them to Central, but there's no need to. They work fine as a stand-alone product.
They periodically test a variety of underpinnings, like auth, dns, dhcp. It will also do iperf2 & 3, but you need to provide the server. When it tests services, you can see things like latency, loss, jitter, response times and throughput, and you can adjust the pass/fail thresholds. I found the default thresholds to be too tolerant of performance issues, but was able to adjust them for what I expected from our network. If a test fails it runs that test on an increased frequency until the problem is resolved, and it automatically does packet captures for the subsequent test so you can see exactly what's failing. If I had one wish list item it would be the ability to increase the test frequency for one specific test. The minimum interval is 20 minutes, and if you have an intermittent problem affecting one of the services that interval can make spotting it a hit and miss proposition. Test results will be representative in the long run, but we all aspire to identify and fix problems in the near term rather than the long run. The product seems meant to test the network to key services, not necessarily the services themselves. To your question about 0365, you can test to ensure a response from Microsoft's login page on ports 80 and 443, but you can't actually log in. You'll know your users can get to the site with reasonable response times, but you won't know if things like email, calendar, SharePoint, etc. are responding and performing well. Hope this helps. Chuck From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> On Behalf Of Rob Harris Sent: Friday, April 23, 2021 8:51 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Aruba User Experience Insight (UXI) We have remote sites that don't have full, dedicated IT staff, so these are very useful for basic "it's up and running" and "these sites / services are reachable" verification. The tests are flexible and the support team is very responsive. [The Culinary Institute of America] Robert Harris Manager - Telecom, Networks, & AV Services Culinary Institute of America 1946 Campus Drive Hyde Park, NY 845-451-1681 www.ciachef.edu<https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ciachef.edu%2F&data=04%7C01%7Ccae104%40PSU.EDU%7C4d325bc80abe44e08d6408d906566291%7C7cf48d453ddb4389a9c1c115526eb52e%7C0%7C1%7C637547790367517107%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=SaFo0q857EyvvCMA8yE5RF2n%2BpBERl5k5f%2BFkZKzXis%3D&reserved=0> Food is Life Create and Savor Yours.(tm) Please consider the environment before printing this e-mail. From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> On Behalf Of Martin MacLeod-Brown Sent: Friday, April 23, 2021 3:50 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: [WIRELESS-LAN] Aruba User Experience Insight (UXI) Hi Everyone Im reaching out to the wider community to see if anyone is using any Aruba UXI sensors to monitor their users Wi-Fi experience? If you are running them... How useful are you finding them What are you testing? How flexible are their tests, I could test the availability of core teaching sites, but can I test our sites that require authentication? Im thinking particularly O365 services Any other opinions would be very useful if you have any Thanks Martin ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. 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