I don't think we have any responsibility for E911 when Wi-Fi calling is used as an alternative to cellular coverage. The telephony service provider responsible for meeting E911 obligations in that case is the cellular service provider. They issue the phone number, not us. The only info we provide about Wi-Fi calling is that it may be an option where cell services is poor, and we link to the Wi-Fi calling pages at the major cellular providers.
From: The EDUCAUSE Wireless Issues Community Group Listserv <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> On Behalf Of Johnson, Christopher Sent: Tuesday, August 17, 2021 4:03 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: [WIRELESS-LAN] Wi-Fi Calling - Promoting - Manual E911 Address required I was curious how others have handled Wi-Fi Calling in their environments for BYOD/personal devices? Such as whether they promote, advertise, or just make a KB Article available on their public repositories. This has come up a couple times in the past (one just this past week) about "dead zone" locations for Cellular. My biggest concern is the fact the Wi-Fi Calling requires manually entering the E911 Address information - and the expectation that this address must be updated constantly via manual methods (which won't happen) - such as going home and to work every day (not even taking into account moving about campus). Christopher Johnson Wireless Network Engineer Office of Technology Solutions | Illinois State University (309) 438-8444 Stay connected with ISU IT news and tips with @ISU IT Help on Facebook<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FISUITHelp%2F&data=04%7C01%7Ccae104%40PSU.EDU%7C10d20e3aa11d4e17f9da08d961ba188e%7C7cf48d453ddb4389a9c1c115526eb52e%7C0%7C0%7C637648274169383651%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=n6a%2BFWikDOrHgf3y5g9GwCg86eMXV67r4Y%2B2Z75Cu%2Fw%3D&reserved=0> and Twitter<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FISUITHelp&data=04%7C01%7Ccae104%40PSU.EDU%7C10d20e3aa11d4e17f9da08d961ba188e%7C7cf48d453ddb4389a9c1c115526eb52e%7C0%7C0%7C637648274169393644%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Y0KINVfASW4S31QwddHYSQNqj1WNtCXH%2B%2FZ2RwsMjyU%3D&reserved=0> ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.educause.edu%2Fcommunity&data=04%7C01%7Ccae104%40PSU.EDU%7C10d20e3aa11d4e17f9da08d961ba188e%7C7cf48d453ddb4389a9c1c115526eb52e%7C0%7C0%7C637648274169393644%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=8QSEuNtJEFnC%2BmBjeEw3gQnMd4KbJmkhvqUsVBT2z74%3D&reserved=0> ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community