At our luxury villas, we provide our guests with broadband access via
wireless access points. There is no encryption, all we do is tell the guests
the SSID and theoretically they should only have to put that in to connect.
In the case of XP, it lists the available access points so, again
theoretically, it's a no-brainer to connect.
My experience has been different to that. Most guest cannot configure their
laptops, many have network switching applications that prevent simple
reconfiguration, many just are totally clueless and require a visit from a
technician to get it working.
Wireless access was supposed to be as simple as turning on a light or
filling your car with gas. Why do so many people have trouble acccessing it?

One this I want to do is provide a document to assist them. If anyone has a
instruction sheet already prepared on configuring a windows laptop to
connect, with troubleshooting steps, I would love a copy with permission to
use.

Also, if anyone can suggestg a simple application that makes this task
easier I can provide on disk.

Any other suggestions and comments appreciated.

Chris Mason
[EMAIL PROTECTED]
Box 340, The Valley, Anguilla, British West Indies
Yahoo IM: [EMAIL PROTECTED]
264 497-5670 Fax: 264 497-8463
www.netconcepts.ai

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