well, there is....you can't just buy something and then reverse charges.
They don't let you do it often, #1. #2, they ask you to justify your
request, and most times the credit is only temporary until the merchant
gets to defend themselves....
Jason Hensley wrote:
Wow, I thought there would need to be justification of some kind
involved!!
----- Original Message -----
*From:* Brian Rohrbacher <mailto:[EMAIL PROTECTED]>
*To:* WISPA General List <mailto:wireless@wispa.org>
*Sent:* Tuesday, January 24, 2006 3:14 PM
*Subject:* Re: [WISPA] wisp-router
Yes it is. Take all of 2 minutes. Had to do it last week too,
for a UPS bill. They billed credit card 1 penny more than they
put on my invoice from my online shipment I made. I did that
based of principal. If UPS sneaks an extra penny in on all their
shipments? I asked the UPS guy and he said they do 15 million
packages a day. That is a lot of pennies. Anyone else seen this
when going to UPS.com and shipping? It happened on 3 shipments in
a row. Not just one. Woo Hoo 3 cents!
Jason Hensley wrote:
I don't think it's quite as easy as "I call Mastercard and they
credit me" is it?
----- Original Message -----
*From:* Brian Rohrbacher <mailto:[EMAIL PROTECTED]>
*To:* WISPA General List <mailto:wireless@wispa.org>
*Sent:* Tuesday, January 24, 2006 2:43 PM
*Subject:* Re: [WISPA] wisp-router
point taken.
Maybe you can shed a little light on something for me. Since
you were a vendor...
How does a CC dispute effect you? All I know is I call
Mastercard and they credit me.
What happens and what are the consequences on the other end.
I'm trying to see if in my disgust I was a little trigger happy.
Charles Wu wrote:
Sometimes, itt may be better the threaten someone before punching them in
the face
-Charles
-------------------------------------------
WiNOG Austin, TX
March 13-15, 2006
http://www.winog.com
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Brian Rohrbacher
Sent: Tuesday, January 24, 2006 2:06 PM
To: WISPA General List
Subject: Re: [WISPA] wisp-router
Charles, you make me think weather or not I should have called Chase
Mastercard without further steps.
I could have email Eje and said hey, your staff not doing the right
thing here. Fix it or I'll call Chase. But that is like a threat and I
don't like it.
Then maybe he only fixes it because of the threat. And he still has an
uncooperative staff. I want it fixed because they know they screwed up.
Not because of some threat.
Charles Wu wrote:
Hi Brian,
Just a word of advice
Although I realize that you are quite displeased with your current
service levels from WISP-Router (right or wrong, I don't know enough
about the story to make an appopriate judgement), immediately calling
your credit card company and filing a fraud complaint / dispute is one
way to BURN YOUR BRIDGE with that particular vendor
Then again, posting a flame against them across public listservs
doesn't really help either...
-Charles
-------------------------------------------
WiNOG Austin, TX
March 13-15, 2006
http://www.winog.com
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Brian Rohrbacher
Sent: Tuesday, January 24, 2006 12:44 PM
To: [EMAIL PROTECTED]; wireless@wispa.org
Subject: [WISPA] wisp-router
Anyone ever have trouble with them. FYI They just informed me it is
my
fault they didn't ship me out what I paid for.
I've never done anything with Mikrotik. I ordered what a friend told me
to, I don't know what anything looks like,
I assumed when I looked in the box it was all there. Well, I have Butch
lined up an am ready to use it and...imagine that,
I'm missing parts. Maybe I didn't call within the first 7 days. Who
gives a fart! Be warned. I just got screwed.
Credit card dispute to the rescue again. Ahh, this just pisses me
off. I should get what I paid for.
I don't lie. I know I didn't get the part. Speaking of not getting
it. Don't these people know the customer (ME) is always right?
I can't get away with this crap with my subs, that's for sure. Just so
ya'll
know, when I first called, the guy I talked to said it
looked like it might not have been shipped. They would look into is and
call me back.
I was happy and thinking how I would post to the list and say how fast
they helped me and solved my problem. Nope. Not today. I
was promptly called back and blamed for their poor quality control.
Also, where can I order a RB564 Daughterboard to replace the one the
"ups guy must have stole"? Not wisp-router. Need it overnight.
--
Brian Rohrbacher
Reliable Internet, LLC
www.reliableinter.net
Cell 269-838-8338
"Caught up in the Air" 1 Thess. 4:17
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Brian Rohrbacher
Reliable Internet, LLC
www.reliableinter.net
Cell 269-838-8338
"Caught up in the Air" 1 Thess. 4:17
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